Comments on: Stop Foreclosure With Countrywide

By: Elizabeth

Elizabeth — Wed, 03 Jun 2009 10:33:26 +0000

COUNTRYWIDE FINANCIAL CORPORATION
CORPORATE HEAD QUARTERS
4500 PARK GRANADA
CALABASAS, CA 91302
1-818-225-3000

OFFICE OF THE PRESIDENT
400 COUNTRYWIDE WAY
MS SV-314
SIMI VALLEY, CA 93065
1-805-578-6380
1-805-578-6311

OFFICE OF THE PRESIDENT
RAQUEL ROBINSON
1-800-669-2443 x 4115

SUPERVISOR OFFICE OF THE PRESIDENT
LINDA TURNER
1-800-405-0078 x 5104

OFFICE OF THE PRESIDENT
CUSTOMER SERVICE TEAM
CASEY MILLER
Tel: 800-620-6372 ext. 5797
Fax: 800-658-9364

COUTRYWIDE LEGAL DEPT.
PARALEGAL
MARY ARCHER
972-526-3610

Chris Oltmann
SVP, Treasury Finance
818-225-3275 Office
818-324-4116 Cell

Sarah Perek
AVP, Investor Relations
818-225-3680 Office

Primary Contact:
Daniel Whitehead
Executive Relations Coordinator
Primary Phone: (800) 669-6093

Workout Department
1-800-669-6087

Advocacy Team
1-877-327-9225

Also email hardship letter to each of these email addresses:

advocacy@countrywide.com
customer_service@countrywide.com
pressroom@countrywide.com
david_bigelow@countrywide.com
angelo_mozilo@countrywide.com
lisa_riordan@countrywide.com
elizabeth_moyer@countrywide.com
sarah_perek@countrywide.com
chris_oltmann@countrywide.com
gabrielle_williams@countrywide.com
maheshika_ruwanpathirana@countrywide.com
adrienne_ely@countrywide.com
raquel_robinson@countrywide.com
linda_turner@countrywide.com
daniel_whitehead@countrywide.com
melissa_guerra@countrywide.com
mary_archer@countrywide.com
aline_ramirez@countrywide.com
kacie_miller@countrywide.com
patricia_mckenzie@countrywide.com

995 Hope Get FREE foreclosure help loan modification loan modification predatory lending mobile home loans countrywide home loans option one mortgage chase mortgage FHA Secure hardship letter

News you may be able to use
August 26, 2008 — Are You a Countrywide Home Loans & KB Homes Client? (0)
July 10, 2008 — BofA CEO Lewis On Mortgage Business And Countrywide (3)
August 22, 2007 — Countrywide Hope Department Blues (36)
August 7, 2007 — Countrywide’s Borrowers Need Help! (4)
July 30, 2007 — Countrywide Workout Department (127)
July 30, 2007 — Countrywide’s HOPE Department (57)
October 6, 2008 — Bank of America Announces Nationwide Homeownership Retention Program for Countrywide Customers (0)
August 25, 2008 — States’ Countrywide lawsuits shift to federal court (0)
August 18, 2008 — Judge Rejects Countrywide Settlement (0)
August 13, 2008 — Lenders & Servicers Are Overwhelmed (0)

By: GARRETT

GARRETT — Tue, 19 May 2009 14:07:37 +0000

I was apoproved for a loan modification, they sent me the papers and I signed them and had them notarized. They were sent back in time and I was told I was approved. I paid my first 2 payments on time for the amount that the modification was for. The statements they sent after I made those payments did not make sense at all where the funds went. Now when I call they say I am denied for the modification? I just got a letter saying as of June 1st my new payment will be 1,200 higher than what the terms of the modification were. Every time I call anyone at Country Wide I get a different story from a different person! Who can I talk to to get this strait? I

By: DARLENE

DARLENE — Sun, 03 May 2009 02:05:55 +0000

I have been told by Bank of America (now owns Countrywide) that I do not have enough income to qualify for a modification and now I am going to lose my house. What is this Obama plan that no one accepts. Is it a political thing? I need help and Obama can not help us pee ons. He cant go against the huge Bank of America/Ken Lewis

By: Sabrina

Sabrina — Fri, 01 May 2009 04:32:41 +0000

I have a sub prime loan, variable rate and $80,000 under water on the value. I lost my job after 28 years of service. I was placed on disability without pay due to the length of time on the job. I told another job making $15,000 a year to work. My tenant lost his job. After years of asking for a loan modification, I received three different loan modifications March 2009. Two sets reduced my payment by $140.00. Another 10-year interest only and a fixed rate of 7%. I went to my bank and had the documents notarized. However the bank president did not complete the line appearing in front of me. Countrywide canceled my loan modification. I found this out on-line on their website. I have yet to receive anything in writing stating this. I’ve spoke with several people and one manager stated this happen all the time and she would help. After calling her 10 times and no response, I was told I needed to start the process all over. I then called the home retention number and was told I did not quality. Someone changed my financial information, which had me $2,068.62 negative each month. I find that interesting yet countrywide mailed me three loan modification packages. They also paid my property taxes, which were 42 day late and setup me an escrow account. This will increase my payment $518.00. I need help.

By: Michelle

Michelle — Thu, 05 Feb 2009 00:50:20 +0000

My Husband and I applied for a loan modification in Jan. we received our modification papers in the mail today and was hoping to get some relief from these people because our loan is due to go into an ARM in Nov of this year and we are barely making our monthly payments now, we are now 3 months behind on our mortgage and we don’t know how we are going to get that caught up but anyway we got our papers in the mail today and they are wanting to raise our monthly payments and leave the loan at a ARM and we just don’t know what to do. We called them back today and the guy my husband spoke with told him that we would just have to accept the loan modification the way it is or leave it so now we don’t know what we are going to do. Can you please help?!

By: trmaldon1213

trmaldon1213 — Tue, 08 Jul 2008 20:38:49 +0000

Dear Mommy -
Your experience with Countrywide is almost exactly like mine, save the circumstances in why you fell behind. My situation is due to illness and divorce. Like you I contacted Countrywide when we began to fall behind. Initially, it was only three months and they agreed to submit the loan to workout. We sent documents via fax, and called weekly to check status, continually being tol we were in workout. I asked if I could begin to make payments again as we were not financially able, and was told to go ahead, they would be returned if that was not the case. We were originally behind, Oct07 to Dec 07. I made a payment Jan 08 and Feb 08. In March my payment was returned and I was told until the amount in arrears was brought up to date they would not accept single payments. I asked about out workout and told we were not in workout as paperwork had not been received. Sent the paperwork again. Then my husband left, my finacials changed, called Countrywide and was told to resubmit as the house was awarded to me. This was in March 08. Called back weekly, told I was in workout, it would take 30 days to process, told I couldn’t sent a payment. We are now behind, March and fast approaching April. April comes around and I am told that we have falle out of work out, because I did not send 30% of the amount due. Told them I was not told this at the time I submitted my new financials, “Oh, was their reply, this is new policy, just in effect two weeks ago”. We need the 30% and we will put you back in workout. Fine, scraped together the 30% sent it called back to see if workout reinstated. No, you now have to submit new financials. So here we go again, new financials submitted 26May08. Calling in weekly, you are in workout, no one yet assigned. Called on 25Jun, told we are now in foreclosure, no sale date set. There is no help for me in my situation. Called back on 26Jun to get dollars required to reinstate the loan, told it takes three days to order, call Monday, 30jun08. Over the weekend of 28Jun I called the Hope Project and they in turn have contacted Countrywide. Called Monday, told this info not provided over the phone, they will mail it to me. But now guess what, from 06/26/08 when I didn’t qualify for any options to prevent the foreclosure, I now qualify for repayment, which I know I can’t afford and my loan counselor at the hope project told me was one of the last options to consider, as the payments would be high. Countrywide is putting me back in workout after I give them my financials yet again. On Jul02, I get letter from Countrywide attorney’s, telling us the amount owed on the loan and that we are in foreclosure, no date set. In the meantime I am contacting every mortgage company that will talk to me to find a loan. Have several leads, and a couple are turning out to be the real thing. On 03July08 called Countrywide to see if a loan date has been set, no, but the rep tells me that I now qualify and she is going to submit to Coutnrywide’s Hope Project for a loan modification. Send my hardship letter and financials again, she will email the dept to expect my documents, 08Jul08. Sent everything today. Am I hopeful, maybe, but that has not prevented me from pursuing other options. This has been a nigthmare. I suspect a class action suit is in the works. Keep the faith and lets keep each other posted as to how things are going. My prayers are with you…..

By: MommyR2

MommyR2 — Tue, 08 Jul 2008 15:43:38 +0000

Please be careful with Countrywide and their so -called help. My husband is the sole provider in our home and in July of 2007 he was seriously injured in an accident. He missed 5 months of work with little pay coming in. We used all of our savings to pay a few mortgage payments and in Sept. 07 we applied for their workout programs. We followed everything they said they needed and returned all by fax. Many many phone calls later, not from them, but by myself. I talked to over 30 people, each one with a different take on their proposed help for us. I trusted that they would actually help us. Many times we had falled out of the workout program for no apparent reason, so they would put us back in and tell us to wait for a negotiater to call us back. We went through this so many times. I kepy asking, since we are going through the workout what do we do? They would say,be patient, you will get called by your negotiator with instructions. Make no payments or you will be pulled out of the workout program. In June 2008, I was happy to finally get a call from them only to find out that we had fallen out of the workout program, had not been declined, just closed out and they would put it back through again, to call in 30 days. On June 25th I get another call from Countrywide telling us we had enter foreclosure on June 24th (ironically the day the Bank of America thing went through). Our only way to save our home which was now 10,000 behine was to pay 8,000. We did. Then we are told that won’t keep us out of foreclosure, we have now accrued 5,000 in foreclusure fees. So now for the next 8 months in order to keep our home we must pay DOUBLE our mortgage payment, over 2,000! Countrywide is so bad, anyone knows a group that is suing them, let me know so I can get involved!

By: Carrie

Carrie — Mon, 07 Jul 2008 12:52:17 +0000

dmtimm70 -

Hi, we are all feeling it in one way or another. But please know that you are not alone. I would like to refer you to the loansafe.org forum – more specifically:

http://www.loansafe.org/forum/countrywide-home-loans-tell-us-your-countrywide-story/

you will find help and answers and a lot of other people in similar situations finding solutions. GOOD LUCK !

By: dmtimm70

dmtimm70 — Sun, 06 Jul 2008 20:22:57 +0000

Hi…I am going through the same thing with Countrywide. I have been trying to get a hold of their HOPE department with no luck. I faxed a letter of hardship to them on May 28th and am now so frustrated. What help do they offer? Does anyone know how to help?? I can’t even get a hold of them and was now served with Article 91 papers. They haven’t even attempted to work with me as of yet and they are sending foreclosure papers already! If anyone has information, please help me. I don’t know what to do or where to turn.

By: Anthony

Anthony — Wed, 18 Jun 2008 20:23:37 +0000

Hi:
I hear everything you are saying. I am involved in the same thing you are. Let me give you a few ideas.
1.) Call your Attorney generals Office and ask for the Consumer protection department. Tell them the information you have shared.Ask if they can get invloved and tell them you are a victum of bad guidance.
2) Wells Fargo is a national bank and must anwer to the O.C.C office ( Office of Comptroller of the Currency). Call 800-613-6743 and request to file a complaint. When speaking with Wells Fago during your next call inform them you have filed a complaint with the O.C.C’s office. ALso contact Hope Now, the non profit credit counceling department. Threaten to file a suite against them for providing wrong information. Document EVERY conversation you have with them. Include the persons name you spoke with, what number you called from, the time,length of the call etc. keep a log of all information and if possible a history of what was discussed. Every person you speak with ask who their supervisor is and the contact info.
This can be a painful process but PUSH hard. Do not give up. Fight them. Also, if enough of us ban together maybe we can initiate a class action law suite.