By: Darcey

Darcey — Tue, 14 Apr 2009 15:20:20 +0000

Anyone who has a complaint with Countrywide needs to file it with The Office of Thrift Supervision
1-800-842-6929
http://www.otf.treas.gov

File a complaint here and stop the madness.

By: Marina

Marina — Fri, 13 Jun 2008 21:32:38 +0000

I resigned recently and I have yet to hear from any management as far as an exit interview.

By: Wully

Wully — Wed, 04 Jun 2008 23:39:07 +0000

I got terminated for farting in front of an employee. I think I was wronfully terminated cause it did not smell.

By: SCOT HAFKO

SCOT HAFKO — Wed, 04 Jun 2008 14:48:57 +0000

Let me tell you about CountryWide Home Loans. I have had them since 1997 and they have to be the WORST company in the nation to deal with, you can call them on the phone and end up speaking to five different people who will in turn give you five different answers about your loan and most of what they will tell you is incorrect.
I am just an average person like everyone else, just trying to make it. Got divorced in 1999, filed bankruptcy twice but manage to keep my house. So what you might ask and how does that relate to this? Well, in 2007 CountryWide sent me letters that my house payment was being raised, I had been paying $1400.00 a month, then I was told it was going to $1600.00 then finally $1870.00. When your trying to hold things together and things keep going up you get to point where something has to give and I could not make those payments, in the meantime, I had my attornney try and find out why this was happening, I DID NOT HAVE A VARIABLE RATE MORTGAGE. My attorney contacted CountryWide and they sent him information, my attorney could not figure out what they were doing so he had to take it to an accoutant and he could not figure out how they were keeping there books. In the meantime, the house goes into foreclosure and I tried contacting CountryWide to work something out but they refused to talk to me and there only comment was this is a business decision “Sorry” So I got creative, looked up Mr. Mozilo on the internet, went to a pay site and was able to obtain addresses for his office and homes. I penned up a letter explaining my situation and sent them CERTIFIED MAIL. To there credit I did get a call from his secretary that they would look into my situation but in the end they came back and said “Too bad for you” Just so you know I was not ask for anything odd, like just forget about my loan or just give me the house for free, I wanted to pay whatever was owed.
So, with my house going up for sheriffs sale I went to the county where I live and they directed me to reputable specialists who help to prevent foreclosure. With the help of a group called ESOP (Eastside Organizing Project) THIS IS NOT A PLUG FOR THEM. They helped me get a workout that was signed in January of 2008. This looked a very good deal for me and CountryWide. NOBODY LOST ANYHTING. I signed off on the deal and FedEx’d it back. End of Story? Well….not really. With the signed agreement my first new payment was no due until March of 2008. When we did the agreement I came up with $3000.00 and that took care of the March payment ahead of time. So my first real payment was April 1st. Anticapiting that things might not go well I mailed the payment using a money order not a personal check, this took care of any issues of the funds not being in my account. (i.e. no bounced checks) and I also sent it overnight mail so I would have receipts and nobody could say they did not get the payment, then I made my May payment the exact same way, I thought OK this is working out. How wrong I was, towards the end of May I got this card from CountryWide in the mail saying I was $50000.00 behind and that I needed to take care of this. I did not think too much of it as I have a signed workout agreement contract. June 1st I get a call from my wife saying that my May payment was returned, as in the sent my un-cashed money order back saying thanks for your effort but its not enough. I am like what the hell is this about. I called CountryWide at the number listed on the letter. First I was told I never made an April payment, then I was told we found it but it was put into my escrow account and I am like so what then I was told I was 34 days late with my May payment and they never got it. I told the guy on the phone that they did get it and mailed back to me and I also told hime I sent it overnight mail and I have receipts to prove it. Then I got transferred around to another guy who tells me I have no agreement that it was declined April 18 and I am like hold on here you don’t sign an agreement in January take $3000.00 tell me everything is fine and then in April say oh sorry. I asked the guy if he really had any clue what was going on here and he told me I can only tell you what I see on the screen and I said NO REALLY you have no idea what’s going on and he actually admitted he did not.
The guy ended up transferring me to the Workout Supervisor who of course was not there so I had to leave a voice mail message (June 1st) So I gave them a day to call me back and of course they did not. So on June 2 I called again and got someone in the workout department who then told me I did have an agreement but this time she told me it was declined by an investor on April 28 not the 18th like the other guy told me. I spent 45 minutes on the phone with her while she tried to get in touch with someone else in the workout department and while I was on hold we magically got cut off. I waited about a half hour and called back and I had the womans name that was working with me and asked to speak with her, now I was told I could not be transferred to her and they were in a call center and it did not work that way. I insisted to speak with her and I was told he could send her an e-mail and she might call me back, he did tell me he could assist me and I just told him NO WAY I am not going to explain this all over again. So, where am I at with all this? Don’t know.
I did check the court website that says what is going on with your case because I was in foreclosure and found out my case was dismissed because I entered into an agreement with CountryWide. Case dismissed on 04/29/08. But now CountryWide tells me I have no agreement but they dismissed the original case. CONFUSED YET?

MY ADVICE DON’T EVER GET A LOAN WITH COUNTRYWIDE

By: Gina Miranda

Gina Miranda — Sat, 10 May 2008 01:41:47 +0000

I am a formal Countrywide Employee that was wrongfully terminated. I was harrased by a manager and therefore I filed a complaint with HR, the Manager was fired and 2 days later I was given a warning for Attendance based on information this manager wrote on my file. 1 week later I took an ER Leave of absence that was approved and after returning from my leave I was terminated. Reason for termination was that I took an early lunch. Retaliation if you ask me!

By: Robert Lang

Robert Lang — Sun, 13 Apr 2008 05:00:15 +0000

The similar situation happended to me as well. After I refused to co-operate with their unethical business practice. They started retaliation, then ultimately fired me. And I want to mentioned that this happened at CHASE Home Loans. Same kind of stuff, different company. If you care enough, we can open a new book. If not, not a problem.

By: scott shirley

scott shirley — Mon, 10 Mar 2008 01:24:04 +0000

I was just let go by Countrywide after comimng over in July of 2007 in a position of sales manager and promised the world and given information that the company was solvent and hiring. They refused to hire anyone I brought to them. 60 days later the office was shut down. I was reduce to a work at home loan officer. When I started to question their lending practices and policies I was let go