This blog and my forum reach a lot of Bank of America customers and it seems many homeowners are not getting the help they deserve. So, they have set up an email that you can email for help via CBS Channel 5 News Phoenix, AZ and they have promised to help you.
Have you had challenges getting your home loan modified through Bank of America?
Fill out the form below to send the bank an e-mail expressing your frustrations. All information is secure and confidential. A Bank of America representative said he guarantees a timely response.
Please say that Moe Bedard from LoanSafe.org sent you and that you will share your story on LoanSafe.org/forum in the Bank of America forum.
Let’s see if they follow through with their loan modification promises????
Email Bank of America executives by clicking here
Please join the Bank of America & Countrywide Home Loan Forumwith thousands of people just like you that you can share yopur story and hold B OF A accountable.
For over a year excuses from Countrywide and now Bank of America. Horrible they refuse to help me because I am not late on my payment a rep told me while laughing at me over the phone that I was just a number and my number isn’t up yet. Moe Bedard from LoanSafe.org sent you and that you will share your story on
i have been fighting with bank of america and countrywide for 2 years now without making any home pyms. and i havent lost my home yet but they keep putting my off for a loan mod. i have talk to 225 people in 2 years and i have all their names and the dates and times i spoke to them! what they hell i am suppose to do if no one is willing to help me!
BoA; We were working with Green Credit Solutions until they got into trouble and changed their name to Guardian and moved down the street to another address. They sent you our information 3-times regarding our modification and we have sitting in our house for a year and a half and our principle keeps going up, we are so up-side-down and no one at your bank will help us. My other half has been in and out of work, now working taking a big cut in pay. We need help to get this subprime loan modified, now.
Our mortgage is with Bank of America. My husband and I filed with the mitigation department two months ago to try and get some relief/help. We are finding the bank very unwilling to help. They told us that they are very far behind and it may take 6 months or better to even review our request. We followed a suggested letter format we found on an internet help site and sent them all the documents that they requested. Yet, they are in no hurry to help us. We are two payments behind, and yet they still show no interest. When we follow up, they don’t have any new information for us. We are just waiting to see if they will even consider our case! They told us that they do not have to help us and aren’t even certain they will. Truthfully, they do not seem eager to help.
We did not purchase a home that we could not afford. However, due to this Michigan economy, my husband and I have both taken major pay cuts. We are down over $30k per year from last year because of layoffs, furloughs and changes in our pay rates. We love our home and want to keep it. We owe a little more than it is now worth. (And yet, why are our taxes still based on the old value?) We take very good care of our property and are not abusive. It’s value was $235,000 at time of build six years ago, and now it’s value is around $150,000 because of the housing slump. We owe approx. $218,000.
ALAS! A follow up! My husband phoned them last week and the representative told him that we were denied on July 9th. They said that they called to verify our income on July 9, 2009. THIS IS NOT TRUE! The packet was just received by BofA on July 7th, 2009. We have a US Postal receipt. My husband called on the 9th to make sure it was received. NO ONE SPOKE WITH HIM ABOUT INCOME VERIFICATION! Also, BofA records had my husband working for the company that I am employed with – HE DOES NOT WORK THERE! They also had our income at well above where we really are…HOW DID THEY COME UP WITH THAT? Since BofA recorded every phone call my husband made (by the way they hung up on him at least twice), we would like copies of the recordings. We would like to see where BofA comes up with the facts that they did? We want to hear the phone call they SAY they made on July 9th – that they never made! We want to know why we were turned down, and why the representative just “willy-nilly” came up with new figures for our income? She said, “well, Mr. French, let me remove $300 from your monthly income and see if you are then eligible” WHAT?????? How do you figure that???? This is so crooked, please explain to me, will you?
Did anyone read the CNN content from the Political article “Homeowners frustrated by mortgage assistance program” ? I am leaving the link here:
http://www.cnn.com/2009/POLITICS/08/31/homeowners.mortgage/index.html
I want to add that Bank Of America sucks!!!! Our mortgage got sold to BofA ( not by our choice of course) …They are not willing to help you at all. When you call to talk to them them do not even care, htey talk to you like you are an idiot!!! I am so frustrated with them. They have us not qualifing for a loan modification but HELLO my husband is layed off. We just told them that they could have our house with a big shinny red bow on it. F#%^$ them!!!!!!!
Amy: They are about to get ours too. Unfortunately, they are going to find that it isn’t worth what is owed on it. By helping us with a modification, they could avoid another house on an already very sad market. We live in Michigan where the unemployment rate is at 17%. They should take that into account. “Ain’t nobody” buying houses in this State right now. This will be another sad story where the house will sit empty for a year, the pipes will burst and the home will be vandalized before BofA can get it sold.
I have had problems trying to get my loan modified for months everytime I speak with someone at Bank of American I am told there is nothing they can do. I am a single parent trying very hard to keep a roof over me and my three childrens head. Obama pass this plan to help homeowners keep there help and from what I can understand BofA received quit a bit of this money. Why can’t there customers get the help they need.
I am interested in having a specialist assigned to my account so that I can continue to pursue a Loam Modification. I have been locked out of my online countrywide/bofa home loan accounts so i’m not able to correspond, in writing, through the website. Phone calls to and from the Countrywide/BofA Loan Modification department have been fruitless for over a year now. I’ve spent hours literally on on the phone with India (there’s partof the problem) which is why I would like one person assigned to my account so that I may correspond directly with them. My email is included on this form. Also, I have not been able to find a mailing address for the Loan Modification Department. Can you provide me with that as well? Thank you so much much for your help.
Please do not publish my previous post. I thought it would go directly to Bank of America. Please forgive my mistake and remove it immediately if it has been published. You have my permission to forward it to Bank of America if you have access to them. Thank you so much for your help in this matter.
I am losing trust in banks these days and our country. B of A has been inconsistent at many levels. Supposedly, you call one department and it only stays in that department. They all can take your money but not share information with one another. Crooked, if you ask me. They are very unorganized and won’t admit it. I don’t know who to trust anymore. I sent in my loan modication by fax and now they say that I was supposed to mail instead. Make up your minds people. The people trained there say something different each time I call. None of them take accountability. They are playing hard ball and sooner or later it is going to put our country into a bigger whole. I am seeking better customer service and truth. I am being led on for months. We are in no position to play games or fall victims to empty promises. I’m fighting and I’ll go down fighting for my home every step of the way.
My wife and I are sitting here reading these comments, and are just shaking our heads, and agreeing with everyone. It’s been a year since we have not made a payment to B of A. We’ve been speaking to the customer service practically 4 to 5 times a week to see where our modification process is at, and everyone at the customer service dept. says different things to us, from it could be any day now to it may not happen or that we need to show more income or we need to have someone rent part of our house. B of A approved our modification back in April 2009. Then they said we were denied because we did not send back the information requested on time, even though we registered the mail with the post office and have a receipt confirming deliver within three days of receiving the package from them.
If all of you think that you have it bad listen to my story, and I hope The bank of america reads this. My house payment is $699 a month intrest only, (a loan that I did not ask for,but when they came to our house for us to sign the papers we found out then that country wide was giving us a intrest only arm untill 2013, ( a bunch of crooks, they should be in jail), and at the time we needed th small amount of money that the refinance would give us, and we were told that we would be able to refinance again in a year or two. Well as you can see we are not able to refinance, as our house is not worth what we owe on it. In May of this year, as my husband is retired from Chrysler, and so much is being taken away from us we are having a very hard time making ends meet. (we are in our late sixties), and live in Michigan. Bank of America offered us a modifacation of $775 a month, DAA that’s more than we were paying before, so we did not sign the papers. Now we are trying to send extra money to catch up on our payments, and they wont send us a statement. I just recieved a statement today a month late saying that I had to pay $958 dollars or thay were going to start foreclosure on our house. In May of this year our house payment was $699, and, being that we are having finanical problems I only sent $430. and owed $269, and in June I sent $500, leaving me owing for the month of June $199,and altogether $468, but they don’t figure that way, they add late paymants, and go back a month ,so for less than five hundred dollars they want to forclose on us, and now they want $958 or they will go ahead with this I think that we as tax payers that bailed them out that they should be willing to work with us, or we should file a class action suit against them, as I don’t think they are doing the same to help people as a lot of the other mortgage company’s are, and I’m sure that Obama didn’t want this to happen in this way, he wanted to help the people that were in trouble, and all the Bank of america is doing is making the stress so bad for all of us that are already stressed out, because we have financial problems.
Another thing I have to say is that I have never in all my years delt with such rude people in my life, they say that it is being taped, than BANK OF AMERICA SHOULD REVUE THE TAPES.
FYI – The link to Bank of America expired a few months back. These emails are not getting to the executive at BOA.
I had a countrywide loan (now B of A). After losing half my monthly income I had called several times, being d/c, talking to unwilling reps, etc. Finally figured out to just keep calling until someone sounds like they want to help. Finally got a modification packet and was approved. Sent the fed-ex envelope back to them and made payments over the phone for 4 months until one was kicked back. Each time I made a payments asking if the modification has been complete. They replied it may takes months to update and to make payments as noted in our modification and to find out that they never received the fedex. Now I am in the process all over again. Trying day after day. I dont know why these people at B of A are even working there, only about 19/20 of them will ever help! In review status again…hopefully I can save my house
Good luck, Ryan! I am under the impression they are just not qualified to help their mortgage customers. They are not trained not do they have the proper staffing. If the executives gave a damn, they would ratify this.
I have been trying for over a year to get a loan modification with Countrywide/BAC and to no avail I’m still getting the runaround. I have sent in all requested documents numerous times and I get the same lame excuses. My wife is constantly worried that we may lose our house. As it stays on my mind also. How long will it take to recieve some help?
We have had the same issues with Bank of America. We had been asking for a modification since Sept. of 08, finally got a fedex packet saying we were approved for a modification and gave us specific instructions regarding signing and returning documents by a certain time. We did everything exactly as asked, notarized, etc. We’ve been sending our payments in to the address listed in the modification docs by cashier’s check and certified mail. They sent us a second set of documents a week after the first set that were for completely different modification terms, leaving our interest rate the same and adding a ton of fees. They said that they were offering us two different programs and whichever set of documents that we sent back to them last would supercede the first. I think that is a very underhanded thing to do since both sets of documents look exactly the same and they waited a week to send the second set, assuming you would send them back last and then be stuck in the same interest rate as the original loan. Then they called us to see why we hadn’t sent back the second set of documents yet, and acted like it was necessary to do the loan modification. We told them they aren’t getting the second set back because we weren’t choosing that loan modification plan. Sneaky!! Anyways, now they aren’t sending us statements with our new terms, they keep giving us the runaround every time we call them, and I’m concerned that the loan modification hasn’t been completed. They’re still reporting us to the credit bureau as being late on our payments and that we haven’t made a payment since June 09. That’s not true, we’ve sent our payment every month since the modification!! I don’t know what to do!
September’s payment was late , Bof A admitted they received it
on the 25th , payment was not over 30 days.
However, I received a call which was outsourced to India. The
nature of the call was to advise me that I should consult with a
credit counselor. I requested the number for the loan modifcation
department instead. I was unable to get this information as my
loan is current? Why then am I being called? My house is upside
so cannot be refinance. I did find out that B of A is sending letters
to HomeOwners who have not even requested loan modifcations.
I have my 1st & 2nd mortgage with CountryW/BofA. I have not pay my mortgage since Dec.08. I tried to talk to them in Sept. 08, because I lost my job. The respond I got was (I’m sorry Mr.Sablay but looking at our record you are current on your loan and you can afford these payments, you were never late. There’s really no program available for you) I could not believe what I’m hearing. After numerous phone call and few months later, I was finally refer to the HOME RETENTION DEPT. Believe me it has been an adventure. Calling about once a week and always gettting different answers, and they keep telling me that my no. is not up yet.
We are already approved for a modification, but the papers got lost the first time and we had to resubmit. We have been making payments in the meantime to keep up our credit. BOA took our money and reported us delinquent to all 3 major credit agencies. Our loan person Travis Wallace is unreachable. Does anyone know of an alternative way to contact these loan negotiators?
I too am trying to get a loan mod from bofa/countrywide and they seem to be giving us the run around. Every week it’s a different person telling me a different thing, one week they say they got my loan mod request packet another week they say they never received it, WTF? Do you have it or not? This is a big game they are playing with us. It’s corp American against the Middle Class and we must unite to be heard as a single loud voice. I am very tired and fed up with there lack of effort to help people in need. We need to unite and send one single clear message to them which is this will no longer be tolerated or accepted. I will be starting a blog against them I would love for everyone on here to join. We need to get their attention as a group and not individuals. They like to divide and conquer, and I say F**k that! email me for more info on upcoming blog.. Let’s put the pressure where it really belongs on them and not us…. the hard working middle class.
liltyk916@yahoo.com
I followed the directions of Countrywide/Bank of America and it is clear that I am no closer today than I was 10 months ago in resolving this issue. I have spoken to countless customer service agents, negotiators, and others who happen to answer the phones for B of A and their answer is the same, “you’re doing everything correct, just give the process time.” It seems clear to me that the bank is stalling. Who knows why. Could it be that they are waiting for MORE tax money to bail them out. Or, could it be that they have no better option at this time. Homeowners who stay in their house, maintain it, and remain in the dark are doing exactly what the banks want. Home values will someday rebound and that becomes a better scenario for them. It does not address the problem, which was created by the banking industry.
Bank of America, there is something very wrong here.
Be on the look-out for a major collaspe if things do not get better with their infrastructure in doing business.
NEED A MIRACLE …….THINK OUTSIDE THE BOX…..GET SHORT SALE TO INVESTOR AND APPROVED OR DENIED.
Same buyer, same seller. Everything approved by investor in August. Then review appraisal came in low. Please review new loan, Hud, and appraisal…….everyone is on hold at this point! /Buyer will pay cash and close in 2 days with approval!
I’m so ticked off At BOA right now I’m ready to contact a lawyer.
For 8 weeks now we’ve been told our re-fi loan has been in underwritting..We get a message on our cell this morn from someone from BOA asking if we still wanted the loan because it was getting ready to be sent to the underwritters. What?!!! I am so sick of the lies!!!
Because of my relocation , my new wife can not tale her children out of the county she lives in I have been forced to sell my home under a short sale. Bb of a won’t talk to me and I have given them everything w-2′s paystubs listings estimated hud you name it . My realtor has kept me in the loop – Just no word from b of a!!
I too have been given the run around from BofA/Countrywide. I have been trying to sell my home since September 2007 and a year later I realized that it was a loss cause and would have to do a shortsale. I was told in order to get the help I needed, I would have to be late. You are not a priority until you are no longer a source of income to them. Needless to say I stopped making payments in the summer of 2008, and here it is over a year later, and 3 failed shortsales and i’m still in status quo. I find it odd that all these lenders have taken tarp money, but are not helping the customers out, instead they continue lending risky mortgages that are only going to default when a huge flood of foreclosures hit the market. With unemployment increasing, that only means one thing; more people will be like us and will not qualify for loan remodification. It seems that tarp money is not being spent on resolving the issue, just to fuel the fire of this mess! After reading everyone’s post i’m starting to realize just how hopeless this whole situation is. Good luck to everyone, you will certainly need it! I’m curious if there is anyone out there who has actually been approved for shortsale through countrywide/BofA? I don’t know if I would believe you.
I have been trying to get a loan modification since March 09. I lost my job in January 08, and that reduced my income significantly. I can’t afford the current payment. I faxed in the documents, just like I was told to. When I called back a week later, I was told that they had not received the paperwork. I re-faxed, and mailed (certified/priority) the documents. I got the same response. Each person I speak with, tells me something different. B of A doesn’t want to work with me, that is the impression that I’m getting. I mean, they took government bail out money, so they should be willing to help.
I have given up trying to deal with Bank of America! My investor is FannieMae. My loan was taken out in 2002. Although I experienced a substantial decrease in income June 2008, I was able to keep payments current until March 2009. With savings depleted and at the point of imminent default, I began calling BofA for assistance in January 2009–only to be told there were delinquent homeowners in more difficult situations than mine and I wasn’t late on my payments. I was told there was nothing that could be done for me because my home had lost value and couldn’t be refinanced.
Then in March 2009, I became delinquent–in April, I borrowed enough to make a payment. In July 2009, BofA filed foreclosure papers and I received MHA 3-month Trial Period paperwork–which reduced my monthly payment down to 31% of my gross income. This was a major relief! I continued making the ‘modified’ payments, with the last one October 1st. I noted two events happened each month that I made a payment under the trial program: 1) the foreclosure date was postponed and 2) my payments were not posted until after the 16th of each month. However, after making the last payment in October, the foreclosure sale date was not postponed and was set for Nov. 9th. I called and spoke with BofA’s Office of President, Customer Relations rep, Nancy Urrutia (805-955-7435), who proceeded to tell me the following: A) I needed to resubmit new paperwork (bank statements, income, expenses, hardship letter–the whole works) because the investor won’t look at anything that is older than 60 days; B) I was NOT under the MHA Trial Period, but a special forebearance because BofA only wanted to see if I could make the reduced payments; C) the payments that I made ‘meant nothing because they were not full payments’. I responded that the paperwork I received from BofA in July was under the Making Home Affordable Modification Program (3-month Trial Period), to which she replied that it wasn’t! I told her I felt BofA had performed a ‘bait and switch’ job on me, at which point the conversation went downhill from there! If I resubmitted the paperwork, would the foreclosure date of Nov. 9th be postponed since BofA needed 30-60 days to review the paperwork–the response was “No!” Next, I asked if I could have time to list the property for a short sale — Answer: The foreclosure date would ONLY be postponed if I had a Buyer at the time I requested a short sale review. Next, I asked if I could do a Deed in Lieu of Foreclosure — Answer: No, because I was never under a MHA modification and hadn’t had a short sale denied. At this point, I told Ms. Nancy that I was stunned at how I had been misled; that BofA was acting in a deceptive manner and I was so beaten and fed up with trying to work with BofA that they could go on and foreclose on my house…I had had it and will turn over my keys to BofA! She told me she would make notes in the file to proceed with foreclosure.
So BofA scores another victory! I am a senior citizen and wanted to hold onto my home at all costs, but 10 months of struggling with BofA is more than I can physically and emotionally deal with. At this point, I don’t care anymore and will gladly pack my boxes and move. Apparently, a MHA trial period from BofA means nothing—you aren’t going to get a permanent loan modification! I really feel scammed by BofA. They dangled the ‘modification carrot’ in front of me, keeping hope alive, when, in fact, they weren’t going to work out a permanent modification at all. I was only chasing my tail!
Once the foreclosure takes place, all this will be behind me and I can move forward. My best to all of you and sincerely wish your end result will be better than mine.
Mechelle W.,
I would suggest you go out and buy yourself a recorder put your phone on speaker , when the recording comes on or the customer sevice rep tells you that your conversation will be recorded for quality control just repeat that you are recording it for quality control.
Speak to someone about what you sent in if they say they do not have your package give them a verbal application over the phone {be prepared) to tell them verbally your hardship and financial info of what you plan to send them ,while you are recording it. Ask them for a fax number to send it again .I know you have one yet you want them to tell you . Once this is done take their name and badge number ( Very inportant) After going thru the motions wait a couple of days for them to upload your information if this has not happened and they claim not to have any of your information again,demand to speak to A MANAGER OR SUPERVISOR.
Let them know what you have been diligently trying to do make sure you also get their name and badge number , hopefully you can let them know the call is being recorded as well. If you do not get satisfaction from that, you must take it to the next level call in the talk radio, and consumer advocates, most cities have an advocate radio station.
Good Luck
Alley
I have been fighting with bank of america and countrywide for 1 years now without making any home pyms in the last 6 months. and i havent lost my home yet but they keep saying it’s in review. I Can’t believe that bank of america has taken the goverments Money and promised the goverment they would help people in need, but i am finding that is not the case, I have talk to BANK OF AMERICA OVER AND OVER, CALL THEM EVERYOTHER DAY. Just keep getting the answer it’s in review give me a break what in the hell i am suppose to do if no one is willing to help me!
UGHHH!! Why does this have to be so difficult?? I thought I was being proactive by calling Countrywide/BOA in April ’08, in plenty of time before our interest rate would adjust. My husband was laid off and we knew that by the time the rate adjusted and if our situation hadn’t changed, we’d be strapped. BOA told me that we were not a priority at that time and that we needed to call closer to our adjustment date. I waited and called in April ’09 since we were due to adjust in July ’09. They again said we were not a priority, in fact, according to them we were “golden”….. “the perfect customers” because we had never missed a payment or been late on one. I said that things were really getting difficult and that my husband was still laid off…. money was really tight and how do they know where we were coming up with the money to pay the mortgage? I said we were having to use credit at that point and couldn’t continue down that path. Again, they said to wait. I asked if I should skip a payment and would that make a difference? Of course they said they could not recommend that! July came and our interest only loan adjusted…. it went up almost $500 and we now are unable to pay the full amount. In early July I contacted our governor’s office and they were able to get someone assigned to our case at BOA. That seemed good….now we were going to be talking to just 1 person and finally get some help. WRONG!!! She continues to make us play the waiting game. We’ve filled out all the paperwork and continue to wait week after week, month after month and still nothing. Apparently we’re suppose to be getting some paperwork in the mail??? And then what??? In the meantime, the bills continue to come!!! We do not want to leave our home and just want to get some help! Obama’s program was suppose to offer help to people like us. I’ve honestly never been so frustrated in all my life!!
I had the same problems as you all are having with Countrywide/Bank of America with my home loan. Each time I would call them, the loan would be in “work-out” status. Meanwhile, they kept setting sale dates, why would they do that if it was in “work-out”. I then called Home Owner’s Counseling. I was definitely skeptical and had been taken advantage of before by a loan mod. company who took $1800 from me and never helped with a damn thing. Home Owner’s Counseling is legit and I received my loan modification packet via FedEx just a few days ago…if anybody would like to contact them, it would be Mark Mairone at 215-357-5001
Bank of America are robbing all of us blind. I did an interview on the phone with one of there counsler’s for almost two hour’s and we did all the paper work and she told me that i was intitled for help, but that i had to call BOA and ask for a hardship package and when i did that the first thing they said to me is are you calling to make a payment. I am so fed up with these people. They do not help you at all and somthing need’s to be done about this. It’s not fair . I could lose my home because they will not help me. I f anyone know’s were i can get some real help, please drop me an e-mail at handymanpayne@yahoo.com and my name is Linda
We are 3 pymts behind on our boa loan. Which we used to pay Taylor Bean. I just sent in my loan modification paper work and then get a package asking for my social security number and a copy of my driver’s license because they are not showing a record of me.. well good maybe my house is free..
Yep Yep. Everything that was said by everyone is 100% TRUE. I am so disgusted by how unprofessional these so-called representatives are. Everytime I see a Bank of America commercial or logos. I get so digusted. I used to have a bank of america account and credit card but closed that. I don’t want them to have my business. I don’t want anything to do with them at all. I tried to get the loan mod thing, but yes I also get the run around. One time I was also threatened by one of the rep.
I hate how everything is about money. Should these banks be fined steep fees or arrested. They are giving us the run-arounds and giving us misleading information to the point of fraud. They are defrauding us and taking our money. This is the PONZE scheme of the housing market. We are not irresponsible, we work hard. Due to social-economic situation we are forced to ask for a little bit of help, and what do we get? We get the run-arounds and emotional stresses. We have other stuff to worry about, we shouldn’t have to worry ourselves to the ground because of this. I don’t know who BOA is owned by or what other financial institutions they own, but all the financial conglomerates should work together and help the Amercian people. Don’t claim to be Bank of America, when you are not doing anything for the American People. We need help !!!!!!!!!!!!!!!!!!!
We too have been getting the run around for a year now. We signed and notorized our California AG Lawuit modification in March. Then just found out last week it was denied in July? How can that be. We made payments and those were put aside into a partial payment account. BANK of AMERICA is pulling some sort of scam. We all need to join in a lawsuit and call our state reps and senators. Im not losing my home to these idiots and their runaround.
OMG… Theyre pulling the same garbage on us. We have 5 kids, one is disabled. We are in our first home for 7 years now. One of our kids was having heart problems and we got behind. I did send payments we just couldnt afford the entire ballooned escrow too. I sent a payments for $600 in July and then I called on July 28th to get a payoff amount. they quoted 1877.15 and I mailed it the next day. They also cashed the 600 that day but the following day they put our house into forclosure. We were 800 behind on the house and 1000 on the escrow. Then they sent us the 1877.15 back. I called and they stated that it was an “accidental Forclosure”. The next day I called again and they stated the same thing. They said dont worry give it 2 weeks and they would have it resolved.. I hired a lawyer…. They told him the same thing and they pulled it out of forclosure 2 weeks later but now they cant seem to give us a pay off amount to reinstate the loan. And they wont accept any money from us. They claim that we applied for a modification in July and they are reviewing us… We didn’t apply for it, we were told we wouldnt qualify… We have had 5 delays and are still waiting. They want us to pay there lawyer fees and I REFUSE!!!! It was there mistake….. These guys are crooks… NOW our credit is SHOT and we may be homeless soon…. WTF!!!!
I am so glad i m not alone out here!We are getting the same runaround .We were 4 mts behine and i started back to work i ask them if they could put the 4 mts at the end of the 30yrs or i could send 5oo.oo a month with my regular morgage payment they told us not to send any money so we could qualify for the modification .So we did not .THey went n pay our taxes for the upcoming year But the tax collector notified us by mail.So i m going to let them pay the taxes and i m banking every dime they can stick it…Every time u call u get diffirent stories it is like they are program and reading from a post-it u ask for there name and last they said i cant give u that …HMMM i wonder y . I was watching Zusy on the television the other day and there was a women on there that made a video on youtube about bank of america well lets go people that is what we need to do and others that r not in foreclosure help ur neighbors out n stop all ur payments as well n lets start making videos on youtube … Let all of america get involve and stop letting this bank run our lifes lets take it back now….. So everyone save ur money n move on By the time u have to moved u will have enough cash to
u will not need BOA
Good Luck to all !!!!
I agree with Lisa. There is safety in numbers, if we all stop paying this institution, they will be helpless. People who think they are a great bank have not had to ask them for any help, and if they ever have to they will find out the hard way.
Those in a hardship here is what works for B OF A.
1)Keep copies of everything you send and resend once a month. Up date income as needed. (check ratio’s with MHA web site) (buy a fax) (keep complete telephone log and fax comfirmations)
2)As they drag their feet, go to the BBB file a complaint, B of A will responded… They have an agreement. They are rated A+, they take that rating very serious.
3) E-mail or call Federal Reserve Bank in San Fransco and file a formal complaint against the bank. With breach of duty, lieing to congress, fair dealings and if appliable violation of California law for an appointment to resolve loan modification.
4) Us the web site you will get a very fast answer. The contact should be the home presevation manager. Also, complain that the the non-profit companies have been infultrated by the Banks. Keep in mind the the largest holder of morgages is the Federal Reserve. The US government ownes the most and most are serviced (collected) by Bank of America. That is why non-profits are paid to fail at modification. The true job of the non profit is to hold your hand while you lose your home.
6) Send printed copies of complaints to all that will listen: Local press, senator, HUD, AG, Treasury, and yes the President. Some will responded, vote the ones that don’t out of office…
7) If you community has blogs, become active on them about your frustration. Be prepared for those that do not agree that an modification should be offered. Many communities have become num to the sititation. If support exists start a local protest at the local branch. This worked for JPM Chase… The worste became the best…
Alternatively, you could let it foreclose. Understand, BofA is trying to stop the flood of modifications, foreclosure is a permeniate solution and perfered by all the banks.
Fight and you will win… But understand you are in a fight.
Also, tell your congressmen to stop backing the banks, let them fail it is the cycle and cleans the economy of poor run industries and business… Help Homeowners or Let the Banks fail and recieve no help from treasury… 1.8 trillion no more….
It’s all most a year now and we are still trying to get our loan modify and we know that we are qualify for it. The bank told us that they only help people that are behind on their mortgage payments. That means they only help us if we miss our payment. This is crazy, we don’t want to have bad credit that’s why we are trying our best to keep up with our mortgage payment.
If they don’t help us then I wont use their services in the future anymore. I’ll tell everyone I know not to use checking or saving account with Bank of America . I’ll ask them to withdraw all of their money out of their bank accounts and have the business with other banks.
We had a mortgage from a company who was shut down, and also did not get on board with the make your home affordable act. Bank of America was the company to buy out our old company Taylor, Bean and Whitaker. We are still in the process of Bank Of America receiving all of our paperwork, well we try to call them for help and we get different answers with every call. We don’t want to pay someone cause we don’t have the money. They are not showing a lot of progress for new customers, just existing, like they don’t want to keep us new ones, or our problems. When was it that everyone decided to not help out others in need. All we want is a straight answer and a feeling that we will be helped. We just do not feel comfortable. We do not want to lose our house, but do they care if they have another foreclosure cause they do not want to help out? Yes you will get our money, but we want some guarantee that you will be there for us and help us too. That is all I can say on the matter. Please make BOA realize this and help more new customers. Thanks
I’ll like to join in and ask BOA…why is it that one time I call and I’m told that I make to much for a loan modification to be considered and the next time I call I’m told that I do not make enough?!? This is outrageous. The last time called (and this is good) I told BOA that I’m 60 days late and would really like to resolve this before it gos any further only to be told that I should try back in 30 days because the standards for a loan modification may change and I could possibly qualify then…and in the meantime sir here is the numeber for HUD. I really don’t get it nor do I know what to do at this point. THANKS BOA FOR DOING YOUR BEST TO KEEP ME IN MY HOME!
Like many people, I have had financial hardships in the past couple years and thought that Bank of America would be so helpful with the loan modification process. So far, it has been a nightmare. I have been working on a modification for about 6 months and still no counselor has been assigned to my case. I hired a consultant company to assist me with this process, and they have been calling every week for 6 months and I have been calling also and the best response is “your modification has been recieved.” This is the same thing being said over and over again.
I am extremely disappointed in our government and our banking system. Bank of America has been horrible to work with. Their staff does not know what they are doing and everything is inconsistent. We should ask President Obama to take back the bail out money and give it back to the American people as tax refunds over the next 5-1o years.
Take the bail out monie away from the bank and give it back to the American people as tax refunds over the next 5 years to help us save our homes!!!!!
What Obama should have done was develop a committee to over see forms sent to the mortgage companies instructing them (by law) to provide a listing of the individual’s who were behind on their mortgage and those in the early stages of foreclosure. The mortgage company would bear the responsibility of contacting the mortgage holders; determine employment status, income, etc. and provide the completed form to the committee. It would be the committee’s decision, not the bank or mortgage companies, to pay the amount past due to the bank/mortgage companies and instruct the business to reduce the rate to something more reasonable. The committee should offer “Rate Suggestions”. If the bank or mortgage company did not comply simply bar them from processing new mortgages. The federal government should put a cap on personal mortgages rates. Some I have seen on this type of forum are obscene and on a personal note, border line illegal. There are so many talented people out of work now a committee of this type would not have been too difficult to form. What an absurd idea “Give federal money to a bank and not know or even ask what they are doing with it. Get the funds back and give to those who need it. If Obama did something like this he would have been considered a hero instead of someone not knowing what they got themselves into.
I have also been put through lies and promises after promises . First I was told that I was not behind in my payments to get any help now I had lost 1 of my jobs so my income was decreased almost in 1/2. So I let myself get behind called again they asked for a good faith payment I paid what they asked for they said I was pre approved. So I waited and waited after repeated attempts to get a answer they said that I needed to send forms by fax as they never received them what a joke…Then I faxed them get this they sent me a letter a month later telling me I was NOT approved because I am behind in my payments. Are they on DRUGS?? BOFA is very misleading I called HUD today and they gave me a counsler and BOFA are not suppose to tell you not to make your payments. If any one is getting a lawyer please send me the information as I have written everything down as I talked to BOFA. I heard a petition would get the attention but I am not aware of how to go about it.
Our loan was with Quicken Loans then Countrywide Now Bank of America Well we are in negotiation with Bank of America and got out Foreclosure papers served to us by Countrywide ???? Now we have to respond within 20days. I’m not sure how this happened but it did.
One thing that most people seem to be uninformed about is the fact that all the documents that are faxed to BofA go to one fax number and if the loan number does not appear in bold print on each and every piece of paper faxed it will go into an inactive file never to be seen again. This was explained to me by a BofA employee who probably was fired for telling me that. But once I got that information and put the loan number on everything in bold print I finally received my packet with the 3 month trial payment. It is problably easier for Bof A to say they didn’t receive the papers and put the blame on the customer rather than turning down the request which is what they really want to do. If not they would be sure to inform every customer of the need to include loan numbers on every form. It is totally by design.
hi please email me the bof a form thanks tom
My mom has been trying to modify a loan since July 2009, that is when we received a letter to accelerate and they asked for only pay stubs of anyone living in the house. which we faxed over. both my mother and I called several times a week to find out what the status was and was always told it was in process, and it could take up to 45 days. In September we received another letter requesting updated information pay stubs, bank information and current tax forms. We sent those in and continue to call a few times a week to find out what the status was. On Nov 3rd my mom called and was by one person that we were not qualified for anything, then hung up called back and was told we were qualified and the updated paperwork was entered on October 19th. I called again on November 9th and was told that after all that we were never qualified for any kind of remodification and the lady kept apologizing for their error, then said let me see if you qualify. a few minutes later she comes back and says you are qualified and I am going to transfer you to the department you need to speak with about the paperwork that needs to be sent over. As she was transfering me I was disconnected. I call back and of course get someone else on the phone who tells me a completely different story and was told that we were not qualified but they are still going to review our paperwork to see if they can do anything but that could take another 45 days. We have not made any payments since February 2009. I am not sure what is going to happen but at this point we are trying to sell the house.
Well I thought I would be writing with some good news but after reading this entire page im not very confident anymore. I made my last payment to Bank of F’Americans in march 09 due to a disability. I hired a bunk loan mod company,riped me off for 2g’s, to help me because I could not write or concentrate very well at the time. Here I am 8 months later. The offered me a sale date instead of a mod. When I finally realized the mod guys were a fraud I frantically got on the web to try to get educated. I understand B of F’Americans only offers one of their own mod plans unless you specifically ask them to evaluate them under the H.A.M.P. law that Obama signed into law Feb 17th 2009. So after getting the runaround like everyone else on here. I fired off an email which went something like this:
Dear Jacqueline McGill, My supposed negotiator, Regarding account number.#######
It is November 10th 2009 at 5:20p.m. I write you in desperation as the sale date you gave me (11-16-2009), quickly approaches and I have not yet heard from you since our last conversation in which you said you would be contacting me. I need to know, Is my modification file in the process of or has it been completely reviewed under the H.A.M.P. guidlines under directives 09-01 thru 09-07 set forth by president Obama signed into law on February 17th 2009? Also, I spoke with a BofA agent this evening and her information is in contradiction to the information you supplied me with regarding the sale date. She informed me that there is currently no sale date set. She also sent you an email to try and clarify. Please advise me of the status of my sale date. I understand that under the H.A.M.P. law, a borrower cannot be forclosed upon untill they have been evaluated under the the H.A.M.P. law guidlines. Do you have all the information necessary from me, for me to be evaluated under the H.A.M.P. law? If I have been evaluated under the H.A.M.P. law and was found ineligable please advise immediately. If I have not been evaluated persuant to H.A.M.P. guidlines please accept this as my formal request to halt forclosure proceedings and provide me with the necessary forms to be evaluated under H.A.M.P. I am begging you to please make contact with me. Please.
Kind Regards, Jack.
The next business morning I called the Loss Mitigation line and waited a half an hour on hold and just as I was about to hang up a rep named Franklin answered. (No email response at this time) So I ask him if they got my email and whats the status on my sale date? He put me on hold for 10 minutes then comes back to tell me the sale date has been removed and that I have been approved by the bank but not the investor yet…and I will be recieving a Fed Ex package with details. I recorded the whole conversation with my digital recorder too. I asked it was under the H.A.M.P. law and he said he couldn’t say. I called the forclosure company and the sale date was pushed to december 16th 2009 one more month. So after hanging up with Franklin I fired this email to Jacquelin:
2009
Dear Jacqueline ,
I spoke with Bank of America associate Franklin at extention 2028 this morning at 10 a.m. and would like to follow up with you regarding the conversation. Franklin informed me that I have been approved by Bank of America for a modification of my loan # ######## and that my forclosure sale date of November 16, 2009 has been removed. He stated that B of A is awaiting final approval from the investor. I asked him if the modification had been approved under H.A.M.P. law and he said he didn’t have those details. Will you please contact me to confirm the accuracy of my conversation with Franklin? I contacted Recontrust Company to inquire about the sale date and was electronically informed that the date was moved forward to December 16th, 2009 in contrast to what Franklin informed me in regards to it being removed completely. I would appreciate a response from you or if you are no longer my negotiating officer, could you please direct me to someone who can communicate with me on the matter.
Kind regards, Jack.
So short story long, if you don’t specifically ask to be evaluated under the H.A.M.P. law they don’t have to offer you that program and maybe that’s why they can tell you you don’t qualify. And remember, this law say’s they can’t forclose on you if you haven’t been evaluated under H.A.M.P. guidlines.
I am still bracing myself for the trial payment bullshit package to show up and get screwed after that too.. I would appreciate any comments and I hope this is helpfull to some… Good Luck All and
Don’t forget to denounce Bank of F’Americans every little chance you get.
Also, Don’t deal with U.S. Loan Assistance Center!!!!! They are a fraud!! Note: If you want to record your converasation with the bank. Go get a digital recorder then when the rep begins a conversation, put your phone on speaker phone, start the digital recorder recording then ask their name and extension#, then, as a question ask ” This a recorded conversation?” they will say yes. then say as a question again, “It’s for quality assurance?”. State the date and time and your loan number somewhere in the conversation. Always try to ask it as a question. Like,”Whats todays date?”,”Are we referencing loan # such and such today?” try to get a recorder that is P.C. compatible so you can back it up to you computer as a file then burn a CD.
Here is my latest email to Bank full of A’holes. I am chronicling all the bogusness here! Please see my prior posts under Jack!
November 13th 2009 @ 11:30 p.m.
Dear Jacqueline,(Negotiator) loan reference ##########.
I spoke with Bank of America associate George in loss and mitigation this evening. After speaking with associate Franklin on Nov. 12th 2009, who told me I was approved by B of A for my loan modification, The very next evening, George said I’m still in workout status on Nov. 13th 2009. I said don’t you all share the same information?, and he mumbled some stupid crap back at me. George also informed me that I am not in workout status evaluation under the H.A.M.P. law after I formally requested this action in an email to you. George informed me that as of three weeks ago B of A now has the ability to generate a loan workout under H.A.M.P. law and that he will note that I have formally requested to now be evaluated under the H.A.M.P. law and that while under evaluation under the H.A.M.P. law and my forclosure status can be removed by him right from his desk or as he quoted ” taken off”. I also requested George to inform me of any additional documentation you might need to carry out my formal request and I am asking you to do the same either in writing or by telephone.
I am requesting that you review the recorded conversation of George and myself for quality assurance.
I am well aware of the HAMP law and amendments 09-01 thru 09-07 under the HAMP law and would hope that I don’t have to contact my Congressman and the Attorney General to alert them of the continued deceptive practices used in the form of, lack of attention to my requests and overall conflicting, contradictory information I receive from Bank of America associates regarding being evaluated for loan modification under the HAMP law.
Kind Regards, Jack B. Nimble Loan#such & such.
I am continuing to record the conversations and find that they are priceless in helping me to write the follow up email to the negotiator who I was told will receive them but not respond to them due to the sensitive nature of the departement.
During my conversations to B of Aholes I have a prepared list of questions to ask and it seems that I am in controll of the conversation when I bombard them with questions and reference the HAMP law often..The associate even offered up information that he absolutely shouldn’t have regarding the understaffing problem the are having trying to get my sympathy HAH! Good luck! I will post after every contact…
Kindly, Jack B. Nimble.
I used to work for Bank Of America in another department. I have to tell you that I should have called “60 Minutes” or “Dateline”. This company is the most disorganized company I have ever worked for. I was horrified on a daily basis looking for customers files that were missing. We had a file room with files everywhere not even in file cabinets. My department was 4-5 months behind and we had customers calling who could not get through. I thought Bank Of America was going to be a great job. I hope everyone gets together and gets a Class Action Suit against Bank Of America.
I have been going through a loan modification since July 09 using an attorney. However, the home loan is with BoA and I’m getting worried now that they will foreclose on my house. The attorney keeps telling me that BofA says it’s still in review. Although I received an e-mail from BofA, Notice of intent to Accelerate Foreclosure. Any word for me! Help….don’t want to be homeless
hired a loan mod company in June, off to BofA and on their desk Sept 6th. BofA has no idea what i am talking about when i call yet LMC says it is there. House on market. Equity in house, house for sale. I pray it sells and then I can rent and never have to deal with BofA again.
Our government “gave” the money to these banks to help reconfigure our economy. If we had our loans “fixed” those who have some extra money would probably use it to go out to dinner, buy things, travel, etc. Then the economy would be rolling again – the trickle down theory. The banks are robbing the american public. Our government is a bunch of ******. They “bow” to corporate yet those of us who are small business owners put everything on the line to make it for our families and the families of our employees. Left and right we get it in the ***.
Everyone needs to ban together and get letters out to the above mentioned – BBB, local government leaders, etc.
I also do not want to hear that they cannot afford to hire to get the job done…they have our money – get the job done now!
I am a journalist working on a story about Countrywide/B of A and other major banks handling the Save Homes Plan put together by our Federal Government. It appears the banks will go as far as to lie to you to get you walk out of your homes. They will tell you you dont qualify. Don’t do it. Stand your ground and dont pay another payment until they do what they are supposed to do.
Call their media relations departments and then send me and them your story. You will be referred to the Office of the Chairman, of which there is no real chairman, and they can stop the sale of your home. It will take you at least 3-4 months from here – but at least you are saving money. Tell them you will not pay one more cent until they do what they are legally supposed to do. What do you think will happen to B of A if we all stopped paying our house payments at one time! It is time to fight back with the power of numbers.
You will have to scream at them to get response. The funny thing is my loan was sold by Countrywide to B of A. B of A transferred all of our properties to a lien holder Rincon Trust – who never replies to any of your correspondence. B of A staff act like they don’t know who Rincon Trust is, even thought the office of the chairman has the same street address name as the B of A office. Hummm and Rincon is 100% owned by Bank of America – however you will have to pull out their fingernails to get this information. By law they have to tell the owner who owns their loan. You must find out if B of A owns your loan or if they just service it for Rincon.
This Rincon Trust is an investment group looking to make money on our properties by driving the home prices down. There is power in the pen, and in numbers – dont give up, walk out, or pay those creeps anymore money until they offer you the deal you deserve. Another cheap trick the loan companies are pulling is not adjusting your payment to 33% of your income!!! They sure twist this around, and lose all your financial information and will come up with a payment that is not correct. So you will have to fight them every step of the way — but dont give up!
Annie Cochran
Please submit your stories to me at annie@adprglobal.com and we will begin to hit them where it hurts – with government fines for deceptive business practices.
B of A and NACA have had my head spinning for 7 months. I asked for a refinance from Countrywide in March, by April B Of A had my loan and no clue of my history with countrywide. In may I asked for help from NACA. They submitted my file numerous times to BOA to no avail. I interviewed with BOA at the Naca save the deam tours in Atlnta and in CA and in Nevada and was assured each time that my info was received and that help was on the way. The first response that i have received from BOA was from their appointed trustee’s office in Atlanta telling me that my home is in foreclosure and that a sale date was inevitable. I am losing my hair , my home and my mind. My home has been shaken up so badly. I hurt so badly, I am tired of the games.. In the name of Jesus help us/ BOA is hurting us badly and NACA is full of ……………..
How do I get a loan negotiators email address at BofA. All I get are stupid people who answer the phones and tell me a hundred different stories. We have been going back and forth with BofA since July and are being told different stories, we are trying not to loose our house.
I just got off the phone (11/16/09) with Bank of America. My loan was originally with Countrywide. I live in the SF Bay Area. My house is underwater. I requested a loan modification from BoA back in July 09, because of a significant drop in my household income. By August BoA had my complete documents. BofA is my 1st mortgage, Wellsfargo is my second. The wellsfargo 2nd is in process. Now, my call with BofA today was routed to someone in India, who told me that my loan has been deliquent for 5 months and therefore I do not qualify for any modification plan. I told them that if they had modified the loan, three months ago I wouldn’t be 5 months deliquent. I asked for any other reasons why modification was denied….answer was no. Just because my loan is deliquent 5 months –this alone disqualify me from any modification plan with BoA. I told them this is a catch-22. BofA clearly does not want to help homeowners and are just waiting for the market to re-bound to screw the homeowners —again.
After taking to a retired friend who was successful in getting her loan modified, she informed me that the only way to get these bank to comply with the Modification Guidelines and fair business practices is to contact and file a complaint with the OCC -US Office of Currency Controller. A live person will talk to you. Their number is 1-800-613-6743. They regulate bank practices is what I heard.
I have now submitted my request for a modification to BOA for the 3rd time since June. I am was originally with Countrywide. . I am in foreclosure and tried to make up my payments in May but was told I was in foreclosure and the checks were returned with a note stating that. That was the last document I had received from BOA. I have not receive a single phone call this whole time either. Each time I resubmitted the modification papers it was because I called and was told that my financial part of the paperwork had expired and that the modification was canceled due to that. No letter, no phone call. I found out my house was up for auction on Sept 5. was to be sold on Sept 16, the letter came from a lawyers office. I immediately called BOA and was told that it was a mistake, someone had not updated the system to show I was still in modification. I am afraid they will do it to me again and this time I will not catch the mistake. This is so frustrating, I am about to give up. It is not worth the stress on my family, wondering when we are going to be kicked out.
I tried a workout with Countrywide to save my credit, after all was said and done, they couldn’t help me because I didn’t have enough equity in my property worth less than half what I paid for it. 3 weeks later they send a escrow overage to me that was almost twice what I owed them! They already reported my delinquency and all my cards were capped off, a small business owner with no credit. How is it that a workout team doesn’t have all of the information available to them. If I had the money they owed me I could have caught up and not ruined my credit. Now BofA has my mortgage, needless to say, without much needed credit, my business has failed, I’m behind again, looking for a modification. 3 months and no word….
Finally, we received some assistance from BOA on a loan modification (not HAMP unfortunately) after 11 months. It will just allow us to keep our home. Send an email to Barbara Desoer in North Carolina, office of president at BOA. They will give you a negotiator. Send in all paperwork they ask for, and clearly state your hardship. The next thing is to be patient, patient, patient. This process took two months from start to finish. If need be, get your local congressman or woman involved in your state. They are there to assist you. Good luck to all!
need help! I want to keep my property! We can afford a reasonable mortgage and we have tenants for our property PLUS we still have our jobs!!!
Bank of America Modification weak attempts at modifications are nothing more then a scam!!! They are planning a strategic foreclosure on as many Countrywide loans & Loan modifications as possible! we need our officials to help us! Americans are suffering at the hands of Bank of America’s incompetence!
I am writing to seek your legal advice or help if you can offer it. We have been in review for over 5 months with Bank of America to get our loan remodified on our rental condo. Because the loan was financed by Countrywide and was a variable ARM. Even though it didn’t meet the requirements for the “Making Homes Affordable” and we NEVER present it as so, it did meet one of the requirements which the Attorney General Brown stipulated as eligible for a reduction in the 84. Billion settlement with B of A .Countrywide to help offset potential hardship once that type of loan matured. PLUS, we were experiencing a hardship because the rising HOA dues and special assesses to fix and upgrade MAJOR repairs in the complex (the Pines was built in 1971).
Lucas Law center (Modification lawyers) began the negotiation process with B of A in early June 2009 on our behalf. Before the process was complete Lucas was shut down by FTC in late June and we have had to advocate for ourselves since July up until TODAY. I have called at least 4 times a week to get an updates and was told each time we were still in “active review”. I called once and was told I should have an answer by Sept. 28th. When I called back on that date they said that my negotiator Erick was still in review with my loan. I continued to wait because of the positive reassurance that we were “Active Review”. I was assured that no foreclosure process would take affect as long as you are in “active review”. Last week (Monday, November 9th) I spoke to B of A Rep. regarding our condo she said that the notes listed by my negotiator says that I was turned down for “Making Home Affordable because it wasn’t our primary residence (no one ever contacted me to tell me this!) and that a sale date was on the property for Dec. 2nd!
I asked how that could be, I was told constantly that no sale date can be place on a property when it is in active review for a modification! She agreed and said that it shouldn’t be there, she said would contact my negotiator and have him contact me. Angry and dismayed, I called Kenneth Lewis CEO of B of A office crying and I spoke to an advocate (Corporate Assistant) name Jimmy Subhan (818-316-8650) who assured me that this would be taken care of and he will have the matter taken care of and have my modification “elevated” to urgent he to state that no sale date should be attached while in work out. He asked that I give him 48 hours to take care of this. One Tuesday, Nov. 10th I called to see what had been done, and to my surprise she said that a new “executive negotiator” from corporate was handling my mod…her name is Anna Corder and they gave me her direct phone number 972-526-6712… The Rep said she was assigned the case to oversee Erick on November 10, 2009 she stated that was a good sign…I believe they would do the right thing.
I called today to only be told that it was declined “again” and close by Corporate who was so positive and reassuring a few days ago! I asked why it was declined by corporate and they said I didn’t qualify for the “Making Homes Affordable”?! I said, I know that and asked why are you guys continuing to waste my time trying to qualify a property that you KNOW did not qualify for that program?!…They have had months and months of reviewing it should have been obvious that it was income property from the beginning because we had our lease rental agreement attached to the documents which we submitted. They have wasted months if time and we have gotten further indebt. I called corporate and Anna finally called me back and she was a bit indignant, stating that she had bad news…that we didn’t qualify for making home affordable because it wasn’t our primary residence…I told her I knew that! And I asked why they had continue to waste or time, month after month, getting us further in debt with the property when they should have known the programs they were looking for we didn’t qualify….it should have taken months, hundreds of review for someone to say, hey “this is a rental property”…now they have us facing a ticking bomb down to the “the wire” with a good chance and limited time to fight for our property! Really we are suppose to have our time reset! They should remove the sale date…
This is where we stand now. I spoke to Claire (866-788-8495 ext. 2393) in the Home Retention Program she said that the options that they can offer for my types of loan would be for her to get us out of the ARM and into a fix rate then attached all the past due charges to the loan and “Reset the Loan”, we also have to come up with $5000.00. Claires’ fax number is 972-608-6460. She is suppose to be preparing so documents and 2 different types of loan scenarios for us…(they should be what The Attorney General stipulated).
“We need to be prepared to file a restraining order to stop the sale of our property”.
We have a family who we are scheduled to sign a lease agreement on Dec. 1st! Claire (in the home retention) said that she will be working to have us something by Friday. I don’t know if we should trust this. I need someone who could look it over once we get it. I am just afraid to sign or agree to anything with B of A now. They might be still stringing us alone. We are praying that Claire (in the home Retention) is genuine with what she is proposing. . Any help or guidance you can offer on this I cannot tell you how grateful our family would be. This is just a nightmare that I hope to wake up from soon…This is truly unbelievable!
I have been working with Countrywide since January 09. I was not behind on my payments, was having trouble with the January payment because my husband was getting less hours at work. I was told that I would have to be three months behind to get any help with a “modification”. So I told the rep, okay, I will be late on my payments so that you can help me lower them to a more affordable amount. I called three months later, and they said I qualify for a “modifcation”, but it will take 30 to 60 days, once they get the paperwork in to process it. I called 60 days later, “we are still working on it, give us 4 to 6 weeks.”I wait and call back, nothing, can’t get through, wait another week. Now I’m told all of my “paperwork ” is outdated, need more current stuff. Okay, so I send over more current stuff. Now I don’t qualify for a modification, but I do qualify for a partial claim. Okay, whatever, I just want to get this taken care of so that I can start making my payments again. I have been going back and forth with the “partial claims department”, and they say I don’t qualify. Why? We make about 20% less now then we did when we first qualified for the loan. Now I have to call Bank of America back to figure out what I qualify for now. I’m very confused because when he told me I didn’t qualify for the modification, he said we don’t make enough money to qualify for it?? I thought the whole point of a modification is to lower the payment so that we can make our loan payments. Who do I contact to file a complaint, I took meticulous notes on who I talked to and when. I am tired of the run around. My main goal now is to keep our home. I have yet to receive a foreclosure notice, and we haven’t made a payment since January 09.I have some money saved up so that I can the payment when ever they finally get their “crap” together. But I am not going to make a “good faith” payment, until I have papers in my hand saying that they are going to help me with this. Did I tell you, that I haven’t received anything in writing , nothing requesting documents, payments, etc.. Help!
Bank of America is full of BS! I have called them weekly, written down the names and dates of the people I’ve spoken too and the empty promises they keep feeding me. Sure, someone will be in touch by next week, been hearing that line now for 2 months. I have a name of the person that is suppose to be in touch but they wont give me an extension number or direct phone number, they send him internal emails to get in touch with me…..yea right. I’ve had someone willing to take the property over and these a$$holes wont get back with me to help me out in getting this done….Thanks a ton B of A, this is quite a SOLUTION!! Your solution is just to hang me out to dry and screw my credit completely!!
I have been working with Bank of America since July 2009. Was approved for Loan Modification Sept. 2009 but never heard from a “WORK OUT” Person. After many, many, many, many phone calls and getting the run around, escalated to executive office of Barbara Desoer, President of BOA Mortgage. Also sent a chronology of my nightmare to my Congressman. They have the most ignorant people working there. If they give you an extension #, forget it, the next person you talk to will tell you “we really don’t have extension numbers.” My blood pressure has increased over this whole thing. So much for using their $45B to help those in need.
Bank of America is bad news and nobody seems to care. Where are our representatives?
I say, call your politicians. Flood their phone lines. Email them. Call the White House and ask what the hell is going on? I thought they had to do something to help.
I called my congressman and someone from Freddie Mac called us but they don’t have an incoming call line so you can’t call them back. They said it sounded like we were doing everything we are supposed to do, but really no help.
I am very disappointed. We have cashed in everything we had, which wasn’t much. They kept saying we had to be behind to get help, but keep trying to make the payments. We are done. If we pay our mortgage this month we can’t put gas in the vehicles to go to work. If we don’t pay our utilities then we won’t be able to get them turned on when Bank of America forecloses on our home, and we have to move to an apartment, or trailer, or a tent camp, or a cardboard box. I can’t believe this is happening.
Now they have given us ” a new account number” all it did was tag us for easier torture. They don’t have any info any further back than 10/01/09 because they are new. We have been calling since March 23, 2009. I feel screwed in the worst way.
What are we supposed to do? Somebody tell me.
Sharon, hang in there. I know this is a very humbling and stressful time, and the unknown eats away at our hope for the future. The merge with CW and BoA has created a HUGE backup when it comes to modifications. I have been working on several files with BoA/CW for just as long, if not longer than you have been working on yours. The good news is that I have had some positive outcomes on these files, and while they are telling you that you need to be delinquent in order to qualify for the MHA Program, they have In-House Programs that you can ask to be qualified for as well. The key here is to not stop at “NO”, if they decline your file, you have to rework your financials and resubmit your file. I know it’s a drag, but everyday changes are being made to the guidelines for modifications, and one day your file just may fit into one of their mods. Be determined, stay positive, and do everything you can to get them to work on your file. I recommend calling them DAILY to see what the status is. Be a squeaky wheel!! It will all be worth it in the end when they come back and offer you something amazing.
My wife & I just started this nightmarish process, and so far got bounced from one person to another… & hung up on 2x. I don’t have a lot of patience when it comes to this sort of corporate abuse. I say this because the money under this program was ours in the first place! I have to wonder if all this bail-out money the banks have gotten isn’t being reinvested poorly (again). I’m also wondering if a class action lawsuit wouldn’t set BOA straight? At this point I could really care less which banks failed or thrived – they’re all corporate crooks! Are you hearing me BOA? Would a class action lawsuit help you to get your act together?!
I was told by a BOA representative that I had to miss a payment to qualifu for a loan modification. So I did just what the girl told me as I too have a interest only loan coming due in dec. of 2010. I have never since not made a payment or been over 30 days late. Now I just got an accelerated payment in full letter. If I dont come up with the old payment I was told to miss by one of their representatives and a another months house payment by Dec. 16th they are going to start foreclosure procedures. This is a joke! I have been misled and flat out lied to. This whole bale out thing is a joke. I’m not suprised people are saying screw it and just leaving. And when BOA has enough foreclosures on thier hands I know our government will be right there to say ok BOA how much do you need now from the taxpayers now to keep your company solvent… What a scam!!!
Some one asked who was “ReconTrust” the ones who send the threating FORECLOSURE NOTICES – Well, another homeowner (Annie)is fighting B of A found out..She says “it took almost 6 months for them to admit it, they kept avoiding my question, and I googled them and found out they are 100% owned by B of A to deal with stressed/foreclosure properties from Countrywide. They loose your documents, no one know what is going on, no one has a name, “They are a group of investors – they tell you – sort of like a stock!” That is what they quoted to me!!!! They should be fined heavily for everyone of us they tried to lie to.
Annie is getting ready to bring Media attention to our plight…those of us facing foreclosure and are fighting for Bank Of America (specifically and other Banks) who are still usig deceptive practics to AVOID modification of our loans (expecially CPUNTRYWIDE originated loans)…Please send her you story : annie@adprglobal.com
Subject: Re: WE MUST UNITE TO BEAT B OF A AT THEIR OWN GAME…
Annie plan is this and she states: “This is just the type of story I am look for to blow them out of the water. All the banks are doing this – but B of A – they are the worst. Don’t worry hold on to your property and don’t move out of either of them. I have a funny feeling that B of A is going to go out of business within the next two years. By the end of December I would like to post 100 stories like this our site along with the story. Just hold tight. I think we should all get together a file a class action suit against B of A. But let’s keep gathering stories and numbers – send anyone you know to me so I can begin compiling our stories and send them where they will hurt B of A the most”. You do not need an attorney – you need the pressure of the media on them. First look up the media relations number for B of A. This is the place members of the media go when they want an official answer for their outlets. You must let them know you are part of my story assignment (Annie McLhinney-Cochran) and want their official quote. If you cant find that page email me and I will find it and bookmark it for future people who join us in documenting what B of A is doing to all of us. Send them everything you sent me. Tell them you are part of a story to appear in a Southern California Magazine insist that they are breaking the law and that they delay your sale date today! They can do that, mine was moved four times this year!!! But you have to get to the media people, who will pass you to the office of the chairman (fyi there is no chairman in the office). Keep asking them to give you a quote for yours story. Tell them you want to know what B of A has to say. Ask for it in writing via email. Document who you speak to each time. Ask them if B of A owns your mortgage or just services it. This is very important. They must by law tell you who owns your mortgage. Have you received any notices from Rincon Trust? Ask them – Do you need to hire a lawyer to get help? Please ask them this ask and then ask for the spelling of their name so you can get their quote right for the story.
Please, as many as possible of us should do this…This is a “Grass Root Effort”, and with enough people we can make a difference.
Thanks,
Rere
Perhaps Americans should close their B of A accounts in protest! Maybe that will be our slogan!
I will be back in touch with you. You are right – they can’t do what they are doing. Hold tight!
Annie is getting ready to bring Media attention to our plight…those of us facing foreclosure and are fighting for Bank Of America (specifically and other Banks) who are still usig deceptive practics to AVOID modification of our loans (expecially CPUNTRYWIDE originated loans)…Please send her you story : annie@adprglobal.com
Subject: Re: WE MUST UNITE TO BEAT B OF A AT THEIR OWN GAME…
Annie plan is this and she states: “This is just the type of story I am look for to blow them out of the water. All the banks are doing this – but B of A – they are the worst. Don’t worry hold on to your property and don’t move out of either of them. I have a funny feeling that B of A is going to go out of business within the next two years. By the end of December I would like to post 100 stories like this our site along with the story. Just hold tight. I think we should all get together a file a class action suit against B of A. But let’s keep gathering stories and numbers – send anyone you know to me so I can begin compiling our stories and send them where they will hurt B of A the most”. You do not need an attorney – you need the pressure of the media on them. First look up the media relations number for B of A. This is the place members of the media go when they want an official answer for their outlets. You must let them know you are part of my story assignment (Annie McLhinney-Cochran) and want their official quote. If you cant find that page email me and I will find it and bookmark it for future people who join us in documenting what B of A is doing to all of us. Send them everything you sent me. Tell them you are part of a story to appear in a Southern California Magazine insist that they are breaking the law and that they delay your sale date today! They can do that, mine was moved four times this year!!! But you have to get to the media people, who will pass you to the office of the chairman (fyi there is no chairman in the office). Keep asking them to give you a quote for yours story. Tell them you want to know what B of A has to say. Ask for it in writing via email. Document who you speak to each time. Ask them if B of A owns your mortgage or just services it. This is very important. They must by law tell you who owns your mortgage. Have you received any notices from Rincon Trust? Ask them – Do you need to hire a lawyer to get help? Please ask them this ask and then ask for the spelling of their name so you can get their quote right for the story.
Please, as many as possible of us should do this…This is a “Grass Root Effort”, and with enough people we can make a difference.
Thanks,
Rere
Perhaps Americans should close their B of A accounts in protest! Maybe that will be our slogan!
I will be back in touch with you. You are right – they can’t do what they are doing. Hold tight!
We had been dealing with CW for over a year and they kept dropping the ball, loosing our information and acting as if it we’re our fault. Now B of A has taken over and we are in our 5th month of making our modifide payment plan and have not heard a thing. Last thing told to us was keep making the payment, it could take a few more months becaue things are so backed up. All we can do is keep up hope that someone will see the truth about the situation our country is in, because I know its not just B of A that is doing this to their customers. Keep the faith and real good records of everytime you speak to them and any info. faxed. If any of you can do it, record the conversations. As a few have said , we need as much evidence as possible for the day it will be needed.
My experience is very similar to many on this board. I started calling in March 2009 and eventually hired a lawyer because I was getting nowhere. We were told to get delinquent on payments but all that has done is give BoA an excuse to foreclose. I have read many articles that banks now prefer foreclosure to modifications and I think the whole program is a scam. I am very dissapointed in the administration for not putting real pressure on these crooks and at the same time they are giving them OUR tax money. Financial pain is the only language they understand and possibly a class action lawsuit is our only remedy.
PEOPLE. Do yourself a favor- instead of making partial payments to the bank get a foreclosure attorney. Of course the bank wil report you delinquent even if you pay one penny less of what you owed them. And no, it does not care about your good will and efforts.
Example: I could not afford keeping my house after last year layoff. Tried calling BoA- we know how that goes. I was told I was not a priority since I was not behind. I made sure I will become their priority. I stoped paying and saved 3 months of mortgage payment. So, I went to an atorney in April. Paid $2000 flat fee (credit card plus the saved mortgage). Fast forward to August 09- my loan has been modified. I can keep my home. It is not the best modification, but it is some cut, and I will take it until the market recovers or something changes. There is help, unfortunatey not free, but everything is better than playing their game without knowing all the rules.
I am not an attorney and I don’t say some are not crooks. But for crying out loud, get out there and talk to someone other than BOA reps! They are NOT on your side!
BOA DOESNT HELP NOBODY THEY HAVE THE POWER AND DOES IT…I WAS TRYING SO HARD TO GET ANY HELP FROM THEM EVEN IN CREDIT CARDS AND THE ANSWER IS ALWAYS NEGATIVE…WHO CAN TAKE ANY ACTION AGAINTS THEM? NOBODY
BofA took over my loan from T,B&W. The first week of the take over I was recieving late notices for a payment made to the old company. I got the welcome pacage from BofA along with another late notice. I called and spoke to an Indian which pissed me off right at the start. She told me to cancel the check and send a payment to them,I told her that BofAs web site said to do nothing that payments should be made to the old company and if she wanted me to cancel the check if they would pay the $30 charge.She said they wouldn’t so I told her to get the money from the old company and stop the letters. They didn’t stop even after calling 6 times and speaking to americans in California. We got a total of 26 letters and one stating acceleration of foreclosure. When we got that one I called and told them we would see them in court on their dime and the end result would most likely be us getting the home free and clear. Harrasment being one charge and illegal attempts to make financial gains. Federal laws prohibited them from sending one letter prior to the 60 day grace period. Them seeing we would not give in and send any money not due them sent us a letter stating that our payments would go up by $200 per month because of tax increases. I contacted my county treaseurer and he said no increase was initiated on the property I told BoA that their records were wrong and to my surprise they took care of it over the phone and the payment will go down $90. But we still got more dilinquent letters and the check from AUG sent to T,B&W. W will now send the payment and if I get 1 more negitive correspondenc from them I will stop payments and place them in an escrow account and take Bof A to court. I don’t even think they hold the deed so I may walk away the winner in this. Fight them with all you have and don’t send them a penny they are not owed.
I’m with you Melissa. I haven’t paid my mortgage in 18 months. My attorney ( for a flat fee) knows how to postpone the forclosure process. My first hearing was in August and the judge was very pro- defendant ( that’s me) and we’ve had 2 postponed hearings by opposing counsel since them. He told me that the judge will decide what is a fair loan modification for me not BoA. I hope he saw the article this past week about the Long Island judge who was so disgusted with IndyMac bank regarding a toubled homeowners mortgage, he wiped out his entire mortgage. This website has the article. Anyway I read this article- Ihope this will help:
Administration Encourages Mortgage Relief
The U.S. government is expected to announce a plan Monday that will put increased pressure on mortgage companies to modify loans for troubled borrowers.
Under the current $75 billion Treasury program, companies that lower payments for troubled borrowers collect $1,000 initially from the government for each loan and subsequently get $1,000 annually for up to three years. The new program is expected to withhold payment on those fees until the mortgage companies make the mortgage modifications permanent.
The new plan also has programs that will encourage mortgage companies to expedite the loan modification process, according to Treasury spokeswoman Meg Reilly.
Source: The Associated Press, Martin Crutsinger (11/30/2009)
BoA had the nerve to put new locks on my house and I can’t get them to give me new keys, Everytime I call I get the run around. I was chapter 13 and told that 1 payment would be included. They insist it wans’t I haven’t missed a payment other than the one that was suppose to be in the chapter 13. I continue to pay the note. I had to pay 500 dollars to rent somewhere to live and buy new clothing because I can’t get into my home. Also had started repairs and lost money I gave to people to repair the house because I couldn;t get in. I need advice do anyone think I could get reembursement for my loses and do I have legitimate legal choices.
I’ve not heared one good thing about BOA,.
My house is been in forclosure and they had told me that as long as my case is in work out they’ll extend the sales date each month but they rejected to extend the sales last week and at the very last day they told me that thy’re going to forclose the next day. After calling them consistantly the entire day they agreed to extend it for three more weeks. They are giving me the same b s answer now about being under reviw and in 16 days will be the same nerve breaking situation.
I have fallen into the Bank of America hell. I tried to get help from them over the past year. I lost my job a year ago. I was out of work for 3 months. We managed to stay current, but had call and asked for help. We got the normal Bank of America answer. “You’re not behind. We won’t help you.” Do to contract problems my job with the US Army has been on hold for two months. We tried to pay our mortgage on the 28th day after the due date. We were locked out of the website’s payment area. Bank of America has done everything they can to hurt the average homeowner. I called the 1800 hope number. They were decent. Bank of America needs to change it’s name, because it sure doesn’t represent any thing good in America.
we are in america were dreams come true i have what every american famaliy dreams for and works hard for a home. a home were everything happens ,get up in the morning for work and the kids for school or collage on the week ends in the summer yard work ,the dog runs around,grandkids splashing in the pool,a cook out the wife takeing care of the flowers going out comeing home, work on the car/van or truck on the house , watch t.v. together or sit together at the dinner table.and much more to say in the summer, in the winter being out side when it snows make a snowman,have snowball fights clean up the leafs have pancakes and coffee. but the dream is being taken away from all these famaliys. we did not plane for this to happen bank of america is giving lost of us a hard time. famaliys lets pray together and let god do what is best for us. i try to email the c.e.o the email is blocked.
Hi, I’m reading these posts and have but a few things to say…
As someone who read and understood my mortgage note, who understands that I am required to pay it back as originally agreed to in both bad times and good, who has paid his mortgage through hard work and prudent financial planning, I wish all of you would simply move out of the homes BofA has a legal right to and let the bank sell your property.
There are lots of hard-working Americans who make their payments and are getting no benefits. Why should someone who is behind on their payments receive a benefit over someone who has paid their bills on time? But I guess everyone loves the socialist mentality so popular in the U.S. these days. Just remember, socialism lowers everyone to the least common denominator… no one moves up, we all move down.
It seems like BofA is not to concerned about there customers. I just returned back from Iraq and found a letter to quit notice on my front fence. What makes this so difficult to understand is that I have a letter from BofA stating my account was current before I deployed. Especially since I needed a secret clearance I had to make sure all my finances were good to go. I have all receipts from the bank when payments were received at the branch. Yet they state that I have not payed my mortgage in 2years. I have tried over and over to get in contact with them and get the run around. I sent them all documentation and yet i still get no answers. What really gets me even more mad is that they did this while i was serving my country in Iraq. Which if i’m correct they can’t do unless i’m present. Man I really could use some guidance on this, I’m already planning on getting a lawyer but at this point it just seems hopeless.
BofA after getting billions of OUR tax money from the bailout now won’t return the favor. My mom has her loan with this damn bank and they are giving her the run around. When my mom called them he talked to a rep and said that they couldn’t help her because she was still making payments on her mortgage therefore she was on a “positive” as far as their “guidelines” are concerned. and then the following week she called again and got another agent and plead her case again. This time, the agent told her that she was on the “negative”. You have to people in the same department that has told my mom two separate things. They need to get their heads out of their asses and START HELPING THE TAXPAYERS WHO KEPT THEM FROM TANKING. But the only thing they want to do is to bend taxpayers over and use sandy vaseline to say “thank you suckers!”.
Just yesterday my mom talked to my aunt’s friend that used to work for BofA. My mom pleaded with this person for help. What she told my mom?….the reason why she left BofA was because they did not know what they were doing. And that all they want are the phone calls but they will not do anything. They just need to prove (i guess to regulators) that they take in so many numbers of calls regarding mortgage help…but not have to account how many they actually help.
My mom has never been late on her payments, even pays extra each month, house they can afford (did not buy beyond what they can afford)….just got affected because of the market slump…thanks to Wall Street!…but her lender doesn’t seem to care. All these lenders doesn’t seem to care!!! It wasn’t our fault the market tanked….so why are WE having to bend over like it was our fault? The federal government gave all these giant corporations billions of bailouts….all of these people who bought a house way way way beyond their means got help….but nearly no help for people like my mom who have to choose whether to have money to eat or pay their mortgage to have a roof over their heads!! We should’ve just let all these corporations who put the economy in its current situation go bankrupt!! Humankind started and evolved without banks millions of years ago. Why are we now so worried about all these banks tanking now?!?!?! True economy will be really hard if these establishments were gone….but is our economy any better now that we bailed these @$$h0l3$ out? Im pretty sure we’ll survive without Chase, Bank of America, Geico…etc. etc. etc. There are other companies that didn’t need bailout money that does the same things as these companies do.
We saved them from going bankrupt and now they’re making honest people like my mom go bankrupt and have to choose to eat or have a house!!!
I got sick on feb 3rd was hospitalized for 2 weeks when i tried to return to work (used car dealer ) i was laid off and the dealer ship was closing i called BofA and explained my story that i got laid off and that my wife is also preganant that fro 5 years straight never late and i really need help and i also have 3 year old the f%$# b&%@h from BofA told me bluntley if i miss another payment i would lose my house. i have not made a payment since march 09 and evertime i call same song and dance lies lies and more lies not that i have the money and not paying . where is the help for crying out loud . having 3 kids and not knowing about whats going to happen tommorrow is really stresful . these ceo’s can take money from the government to help the home owner instead they give them selves 30 mil bonuses can some one help please
This is the worst nightmare anyone could have trying to modify their loan with Bank of America! The people who answer the phone don’t know anything, don’t want to help and resemble robots who follow the script rather than human being with brains. I’ve been calling BofA for the last week trying to initiate the loan modification on my second mortgage with them. Their lines are so busy that I would have to wait 30-40 minutes just to get someone of the line. Then they transfer me to another department and the call drops off and I have to start from the beginning. Today I finally talked to someone who took my financial information and told me I don’t qualify. When I asked why, he couldn’t give me a reason, says their system only says that I don’t qualify, nothing else. I insisted to talk to the manager and after discussing this issue with his manager, he told me that I maybe able to qualify through BofA immanent default department. I asked for their direct number and when he put me on hold, the call dropped off….This is so unprofessional! The only way to get something out of this Bank is to be very, very persistent and don’t give up! It is very unfortunate that all they train their employees is to blindly follow their manuals and scripts and don’t use their brains.
Moe Bedard from LoanSafe.org sent me and I will share my story on LoanSafe.org/forum in the Bank of America forum.
I have been trying for almost half a year and the same thing keeps happening to me.
Is there anything that I can do?
I sit here and read all of these posts after I just hung up ,on yet another call, with BoA. We have been working with them since June ’09. My husband got laid off and as soon as we knew it would be a problem, I called BoA and asked what could be done. I was told “nothing”, “we have people that are way farther behind than you”. Well, guess who got farther behind?!
They don’t except partial payments, so we didn’t know what to do. Then starting in Nov. we were getting notices of a sale date on our house!! We had know idea. I was talking to someone about twice a month and always told “your under review”.
Then when I called in Nov. they told me “still under review”.
I asked for a supervisor and he told me there was no sale date yet. But, we continued getting notices from their lawyer! Finally, we had paperwork fedexed to us. Here was our loan modification—$60 more than what we were supposed to be paying!!!!!Hello! we can’t afford the payment now, what makes them think we can afford a higher one?! I’m just sick of BoA. I get the run around every time I call. Everyone seems like they’re reading from a script and noone there really cares if you lose your home or not. We just wanted a lower monthly payment until we get through this rough time. My husband didn’t ask to be out of work, he is a carpenter & we were doing alright. The bank got help, why can’t we?????They got help when they were going through hard times, where is our help? Is there anyone else that can help? BoA told me that was their best offer.
Moe Bedard from loansafe sent me & you can share my story on loansafe.org
I had similar problems like the rest of the senders above. I was denied 4 times by Countrywide/BA already. And I’m really very frustrated. I tried calling the corporate office for help and complain, but nobody want to give me the phone number or e-mail addresses of Kenneth D. Lewis, CEO or Barbara J. Desoer, President Home Loans. Does anyone know? The people that I spoke with at (704) 386-5681 said that they don’t have these information ( I wonder how they communicate with these executives?), and kept on transferring me to their Home Retention Assistance that denied me 4 times already (aside for waiting too long to be connected to a representative and be transferred several times). I really don’t know who to turn to for help. I sent an e-mail to our congressman (Howard Berman); our two senators (Diane Feinstein & Barbara Boxer); and to the White House for help. Let’s see what kind of help I will get! I thought our government is getting rid of the “negative amortization loans” which I have. That alone should qualify me for loan modification. If it will not be modifed, how can I get out of that “neg-am” loan? Or what branch of government oversees President Obama’s “Home Affordability Plan” program? Moe Bedard sent me and that I will share my story on LoanSafe.org/forum in the BA forum.
Got a home modification, but it is next to impossible to get anyone on the phone; they have lost papers of mine, including income tax four separate times. Have to pay to faxes they keep losing! When you do get them on the phone, they have been very helpful to me and seem concerned…not all bad experience, just hard t
I’m not in trouble, never been late, have an excellent credit score, maintain 5 different accounts with Bank of America (including my home loan which they acquired via Countrywide) and been a customer for over 20 years. Bank of America will do NOTHING to help me. I’m not asking for loan modification or refinance. All I want to do is solidifymy ARM for a few more years. B of A tells me I have to refinance. I asked why couldn’t they just convert to a fixed rate or extend the ARM. I was told it was because I was changing the terms of the contract. I then explained that since B of A holds the contract, they can change the terms. I heard silence on the other end and then the gentleman told me there was nothing he could do. Why would B of A choose to alienate customers and sink the current housing situation even lower?
We need help desperately!! We have 6 children and we love the neighbors and school we have! we have had this loan for 1 year, and for about 1 year we have been treated like idiots by B of A! I have sent in paper work and took all the “necessary” steps for a “modification” over and over again. Still no progress…..nothing, they have none of my paper work, no record of me requesting a modification…again, nothing!! Our struggle began because my husbands hours were cut dramatically (economy crap), I have been cleaning at night (sometimes ALL night) trying to make up the difference, that’s not going so well!
We are very hard working people, doing ALL we can and we supposedly are perfect candidates for Obama’s “program”. We have recently began dealing with the NACA. I just scheduled our workshop appt. today. Any advice, ideas anything would be greatly appreciated!! if we were to lose our home my Husband, myself and our 6 babies will literally be on the streets!!
It isn’t just B of A. It is all of them. Unfortunately they can’t figure out how much it is costing them to foreclose. Looking for another bail out I guess?
i have not made a payment to countrywide/boa since 8/1/08 16months-separation,loss of income,unemployement and raising two kids and a morgate payment that jumped $1100 per month after a country wide modification in 6/08.i couldnt afford that payment.bank of amarica said they would help and it took almost a year for them to offer me a modification and in september 09 they did so lowering my payment with escrow to $2400 which i can afford-i accepted and have not recieved anything from them-no work out papers and they keep asking for new financial info and say the file was sent to the wrong department and has ben sitting in limbo-my arrears $57000-they are lying and stalling-i will not pay and have the money sit in a separate account-they told me in july 09 not to pay while i was being modified and said i didnt need a lmp sum-looks like im headed to bankruptcy court to save my home
WHERE IS ATTORNEY GENERAL JERRY BROWN? Or was all HIS posturing was for the press!!! I guess he is vying for the Government office and don’t want to piss off the BIG BANKS! Why don’t he go after BANK OF AMERICAN like he did the LOAN MODIFICATIONS COMPANIES…At least they got more loan s modified then BANK OF AMERICAN! B OF A is not even honoring the settlement agreement!
WHERE IS OUR ATTORNEY GENERAL???
Fellow Comrade “Victims” of BofA (Bullies of Americans),
I read the e-mail below from a B of A employee who actually took the time to read something, I mean with them being so” swamped” and bogged down with modification documents… “Working” hard on helping Americans homeowners in distressed, I am surprise that they had the free “time” to get on line and read our complaints. However, I found the comments insensitive to the American people who are hurting and a bit condescending, but the comments are indicative to the attitudes and treatment that many of us on this blog have spoken of and experienced in dealing with BANK OF AMERICAN HOME LOAN REPS when trying to get the help we need and the help that was promised. This “worker bee” must have been under a rock for the past 2 years…Or he would realize that the hlep we are asking for is the same help that the company he is working for accepted from “US” THE TAXPAYERS in the form of a bailout because of its mismanagement and bad business decisions! LET’S GET THIS CLEAR…IF IT WASN’T FOR THE BAILOUT MONEY Bank OF America RECIEVED AND OTHER BIG BANKS, THEY TOO WOULD HAVE BEEN UNDERWATER/FORECLOSED UPON. …and you “worker bee” might not have a Job….
Where is your empathy? Please don’t be so judgmental on the “same people” whose tax dollars helped you out!
The Actual B of A worker wrote: “There are lots of hard-working Americans who make their payments and are getting no benefits. Why should someone who is behind on their payments receive a benefit over someone who has paid their bills on time?”…end quote
My answer to your question is the same to you…There were many other BANKS who managed their businesses well and made good business choices, WHY DID YOUR COMPANY TAKE & NEED BAILOUT MONEY? I believe in the word of GOD and this is a nation based on Judeo-Christian values….Jesus said, “Let him without sin cast the first stone”.
And my mama always said that people living in glass house should NOT throw stones…And the house you work in (B of A) is “very” thin glass!
Read the comments in its entirety below from :
88 “Actual Worker” (for B of A)
December 4, 2009 at 8:46 pm
Hi, I’m reading these posts and have but a few things to say…
As someone who read and understood my mortgage note, who understands that I am required to pay it back as originally agreed to in both bad times and good, who has paid his mortgage through hard work and prudent financial planning, I wish all of you would simply move out of the homes BofA has a legal right to and let the bank sell your property.
There are lots of hard-working Americans who make their payments and are getting no benefits. Why should someone who is behind on their payments receive a benefit over someone who has paid their bills on time? But I guess everyone loves the socialist mentality so popular in the U.S. these days. Just remember, socialism lowers everyone to the least common denominator… no one moves up, we all move down. End
I cannot believe that a Company who needed HELP (Bailout) themselves could not extent the same courtesy…it just behooves me! We are within or RIGHT to ask and expect help and empathy from our fellowman. We are not ALL loser and irresponsible…many of us were preyed upon by a system that these big BANKS created the environment for…by paying top dollars to predatory lenders to bring in a “certain” type of ” loans”…We are not the SOLE reason that we are in this mess…Yes, we are guilty of trusting “the loan brokers” and “mortgage brokers” who courted us and place the “American Dream” in our reach…(especially in the African America and Hispanics communities). They called and courted the elderly whose homes were paid off in many cases…And some of them didn’t even know or had never thought of “taking the equity (money) out of their homes”…They were seduced by slick talking brokers who packaged and sold those loans to Bank of America, Countrywide, ect., who greedily awaited them to further make money off the ARMs and other deceptive packaged loans!…Oh yes baby I know!!!! I got the full picture now! SO don’t you dare call us irresponsible or socialist!
We have been dealt with unjustly under false pretenses and continue to be so with the “fake” and “half hearted” attempts at loan modification by Bank of America who was so bad at their attempts that theyb were CALLED out by the Feds.
I have to laugh at the B of A commercials running on television…I guess this is a PR attempt to repair the banks damaged imaged. They will have to do more than that! I literally cringe at the sight of the Bank of America logo or image…And I hear the customer service hold music in my nightmares!
Yes! We are justified by our FAITH to ask for this help…YOU “Actual worker bee” read below, what the word of GOD says about this situation:
For the sake of the story let’s say that Bank of America is the “Servant” and we (the victims) are the “Fellow servants”…
The Bible says:
23: Therefore is the kingdom of heaven likened unto a certain king, which would take account of his servants. And when he had begun to reckon, one was brought unto him, which owed him ten thousand talents. But forasmuch as he had not to pay, his lord commanded him to be sold, and his wife, and children, and all that he had, and payment to be made. 26: The servant therefore fell down, and worshipped him, saying, Lord, have patience with me, and I will pay thee all. Then the lord of that servant was moved with compassion, and loosed him, and forgave him the debt.But the same servant (BofA) went out, and found one of his fellowservants, which owed him an hundred pence: and he laid hands on him, and took him by the throat, saying, Pay me that thou owest.
And his fellowservant fell down at his feet, and besought him, saying, Have patience with me, and I will pay thee all. And he would not: but went and cast him into prison, till he should pay the debt. So when his fellowservants saw what was done, they were very sorry, and came and told unto their lord all that was done. Then his lord, after that he had called him, said unto him, O thou wicked servant, I forgave thee all that debt, because thou desiredst me Shouldest not thou also have had compassion on thy fellowservant, even as I had pity on thee? And his lord was wroth, and delivered him to the tormentors, till he should pay all that was due unto him. So likewise shall my heavenly Father do also unto you, if ye from your hearts forgive not everyone his brother their trespasses
(Matthew 18-23-25)
So please get it straight! I am highly offended by your lack of empathy and your misinformed statements. That is just plain ignorance to assume that one size fit all.
I pray that one day you might have the misfortune to walk in our shoes one day. I can imagine what are you going to say to the “new wave” of Americans facing foreclosure due to job loss…”find a job”.
Mine is just another story is what is becoming a great America Tragedy…The day where someone would think of it okay for Americans to just lose their homes …I quote you “Actually Worker of B of A , “I wish all of you would simply move out of the homes BofA has a legal right to and let the bank sell your property”. .. end quote…I shudder to think you are the ones who are suppose to be helping us stay in our homes…I just wonder how many more Bank of America employees share your sentiments…Ones you have shared so freely and ruthlessly.
Those who agree with me say Amen!
Regards,
R. Franklin
a.k.a. Rere
Greed, lies, rip-offs and more lies…. Apparently that is what should be expected when dealing with Bank of America and former CountryWide, that is the treatment I have received. I started out with 20% down and a job, and good credit. My initial loan consultation was okay, told 6% to 8% should be the range I should expect for my home loan. Then it was time to sign… Now it is 10.4% because my debt to income ratio wasn’t satisfactory, after 3yrs of a hard-screwing I would be eligible for re-fi at a lower rate. Three years later, after paying on time and in fact early no go. Then the “crisis” hit and Obama came to the rescue with hundreds of millions to the banks to help people who have lost their job. What a joke, the theiving, lying greedy banks kept it all. I was told to come back when I had a job. I explained to the Bank of America manager that if I could pay $1100.00/mo on unemployment I surley could pay $650.00 with money left over and hang on to the house. I explained I do not want any “bail out” money, just lower interest rates. With a nice smile I was told basically to pay until I am bankrupt, drive off to parts unknown with nothing and have a nice day. I had to leave before I was arrested which might be a better option than refinancing with Bank of America, at least I would be fed three times a day and have a place to stay. Greed is what caused the rich to give away our economic base and jobs to the communists, greed is what is keeping the unemployed paying high interest, and greed will ultimately make the United States of America a third world country in less than 10 yrs. Thanks Bank of America and all the scum like your company helping to sink everyone deeper and deeper into the pit you have created with your greed.
LC
I am posting a letter I have written to my Congressman. I want to point out that we have been very impressed, and touched, by the way Mr. Lloyd Lenhart has dealt with us. He has never avoided our phone calls, and he was very attentive and seemed sincere. So no bashing my Congressman’s Richmond representative. He is a fellow American with a family to support just like the rest of us.
Dear Sir,
I am very disappointed in the lack of representation for the average American in this current recession.
We, and many members of our community, are receiving letters daily from banks cancelling accounts we have never been delinquent on, raising our homeowners insurance, reducing our credit limits on credit cards, foreclosing on our homes, and a list of financial horrors that goes on and on. Many aren’t speaking out on it because they are ashamed. When my husband and I started talking about it I could see peoples eyes glaze over with that, “yeah right, why don’t you start paying your bills, or get a second job etc..” Those same people are now telling us they have received letters from banks and they have not been delinquent, or asked for help, or anything to deserve this.
Our politians are not being firm enough with the banks. You, Mr. Cantor, and your peers that were elected to help, to serve and protect the American people, are falling down on the job.
I have a warning for you, you too could be in the same situation some day. I have seen with my own eyes that no one is immune, or protected from financial failure. We have tent cities of homeless people popping up all over America. Not bums and addicts, but families, professionals with Bachelor degrees and Doctorates. People who have dedicated their lives to this country are freezing and hungry.
The banks may be getting away with this now, but I would like to say that Americans have a good memory. We will remember who kicked us when we were down, and who stretched out a helping hand.
We have met with Mr. Lloyd Lenhart at your Richmond office. He was very gracious and patient with us and we liked him. However, he has been unable to help us also, which leaves us to believe that even our Congressman is ineffective in dealing with the banks, and therefore ineffective in helping their constituents. Mr Lenhart has stated that Bank of America will not return his calls. That I can believe, but even more so–a reason that our representatives should be angry.
A very frightened and disillusioned American. See you in the bread lines, maybe we will break bread around a campfire soon,”Neighbor”
Mrs. Sharon Lambert
My husband has been sick with squamous cell carcinoma cancer since august of 2009. We have sent paper work and everything they need on 4 different occasions ,and been fighting this battle since Oct.2008. they tell us we dont qualfied for one there gonna try something else . We want to keep our house i call at least twice a week or more , any suggestions ? Help Thanks, Audrey Haden
My name is Kimberly Weatherspoon. I was refferred to this website by Moe Bedard from LoanSafe.org. I ‘ve been requesting help from Bank of America for 8 months or more. Everytime I call to inquire about my loan status, I have to submit my information over verbally as well as several misplaced faxes. The most recent information I received was that I did not qualify for a modification, but I did qualify for some sort of assistance. I can’t seem to get help without starting all over from square one, which seems to be costing me a lot of time. I have submitted everything, everytime I am asked (repeatedly), but to no avail. I can’t believe this organization does not communicate. Noone knows who is handling what.
After reading these post I give up, My family is in Arizona and our insurance jumped from 350 a month to 750 so we dropped it during open enrollment while purchasing more affordable health care my appendix decided to burst 3 days in the hospital over 30000 dollar bill another 700 dollars amonth going out. Our new situation has pushed us to the brink this month we could not make our house payment on time. First late bill in fourteen years on anything perfect credit! WTF. Bank Of America asked us if we had any assetts to sell to make the motgage, what? We are currently looking for help through a loan modification company with an A rating but BOA sold our mortage 4 months into the process to a sister company. So we have to start over we have put alot of money into this house we just need a lower rate. We will probably loose another 15 percent income this year because we have a state job. Im sad and sick of bad luck and sick of being over extended.
Hello my name is Barbette Jefferson.
Bank of America , told me that I didn’t qualify for the FHA- Hamp program because,
the partial claim is too high. Can someone please tell me what this means.
My gross income is $4,350.00 a month. My monthly expenses is $1,313.00 a month
My principal balance on my home is $247,000.00. My mortgage payment now is $2,148.66, my P&I is $1,554.13, and my escrow is $594.53. Could someone please
calculate these figures and tell me why I don’t qualify and what I need to do to qualify.
Thanks for your time,
Barbette Jefferson
847-353-9727
barbettejefferson@yahoo.com
We are going through all the same dilemmas as most whom have posted here. My husband has been laid off since April, our income has been reduced by 60% since about 2007. Thankfully we had some savings that has helped us maintain until October, 2009. We were not behind, but knew that if we didnt do something, we would soon face default. I contacted BOA “imminent default” department after reviewing the new MAH modificaiton guidelines at the governments website, that detailed it was now to include those homeowners whom were current.
We gave our information to Oscar, he told us we were pre approved for the 3 month trial period and that we would receive paperwork in the mail in about 15 days, and to call back to check.
Well…we’ve been calling back to check 2x a week since then, been transferred to numerous departments from Home Retention to Refinance (dont qualify) and Imminent Default. Finally on Dec 18th a rep told us that we needed to send in paperwork = hardship letter, form 4506T, 2 months bk statments, 2 years tax returns and proof of income. Did that immediately (she was the first person to ask for that). Asked when we could start the modified payment I as quoted, she told me to check back with Retention dept, transferred, and disconnected (every phone call eventually gets disconnected)
So I called back yesterday… the rep pulls it up, reviews the notes and tells me that we are NOT in a trial period yet, that the first rep FAILED to save and send our information through. Yes they have the papework I sent in, but I have to wait on a package , which takes about 45 days. REALLY, we start again? Its truly sad that they are this incompetent, no wonder our economy is suffering so much!
I begain struggling in October when I called in, now that I have to wait another 45 days, because THEY failed to follow through? Yet, they claim to the government that the homeowners aren’t getting the papework in. I can see why some of them would get lost in this process, its a joke!
I would also like to add… I read and understood my note and obligations, I have abided by them, I have been proactive in contacting BOA and being cooperative. Why is it that BOA can’t understand and abide by their obligations to the taxpayers and their charge of participating in the MAH program? Do they not understand how to do this? Are they not under requirements to do so given the TARP funds that have sustained their business? What about the incentives they are given PER modified loan that they accomplish which is on top of their already huge bailouts?
I am in OHIO, if anyone knows what I can do to escalate this process, please advise!
We have spent countless hours on the phone with BOA and they have done nothing except give us the run-around . We have been told by several reps that we qualify for a loan modification . We have literally been begging borrowing and cadging in order to prevent loan default . We have submitted online application as well as over the phone …to no avail . We have four children under four and are in financial hardship right now . One particular time i did get through to the imminent default dept and explained we were desperate to get through before we defaulted on our mortgage, the ladys response was to make sure we paid our mortgage on time … ” So what then was the nature of my call ? “
Barbette:
It sounds like you are getting the run around from BOA. This is not un-usual because they are one of the most difficult banks to deal with.
Partial Claim being too high is essentially bank speak for, “you have too much money left over at the end of the month for you to qualify for the FHA-HAMP program. ”
They should base your mortgage modification request off of “net income” not “gross income”. It looks like they are going off gross, and if this is the case, they are assuming that you have around $888.34 left over each month. (You get this figure by adding your $2,148.66 mortgage payment plus your other monthly expenses of $1313.00. You get a total of $3,461.66 monthly expenses. Subtract this from your gross income of $4,350.00 and you get a remaining balance of $888.34.)
Your best bet is to call your negotiator and speak with them directly. Inquire as to why they turned you down and ask for clarification. Also, insist that they base their decision off your net income and not gross. You pay your bills with “after tax” money and they should qualify you for a mortgage modification based on this fact.
You should also ask your BOA negotiator what other mortgage modification programs they have. The majority of my clients get a successful internal mortgage modification instead of a government backed one.
If you have any other questions, I will be glad to discuss them with you via email.
Hope everything works out for you.
Sincerely:
Randy D. Thornhill
Hugh:
I am sorry to hear that you are in a tough situation. You are not alone. Trying to get a mortgage modification on your own is very difficult. In most cases, your lender is not your friend.
If you have tried every avenue with BOA and they are still giving you the run around, I would suggest that you contact the Office of the Comptroller of the Currency, the Office of Thrift Supervision, the FDIC and of course, the Attorney General of your home state. One of these entities should be able to open up a case on your behalf and put pressure on BOA to modify your mortgage.
I have a friend of the family that has a 10 year old daughter with brain cancer. I assisted them in obtaining a successful mortgage modification from BOA. After months of trying and getting nowhere, I wrote all the of above listed governmental agencies. The AG of Florida got involved and his staff helped put pressure on BOA. Two weeks later, my friend got a much needed modification.
Keep your chin up and “try….try again.” Your persistence will pay off.
Sincerely:
Randy D. Thornhill
After 8 months and 25 different phone calls and paper work lost to Bank of America, I will filed a lawsuit through a law firm in Washington State and would love to hear from you so that we can make this a class action lawsuit.
If I had not used an attorney, I would have lost my home on Friday January 8th because Bof A told me all is well, we have your payments, just keep paying, it just takes time, we are really behind.
But I am suing them with gusto
Hi Michael Chugg,
I live in Kirkland, Washington. I started the BofA loan modification last year. NEVER got anywhere with them directly. This went on for 5 months. Looking on line, I ended up hiring an attorney from California…long story short. They sent papers to B of A in Sept 09. Never heard a thing from Bof A. Exactly 90 days later,as required by law, I get a package of all my loan documents, and a letter from Sabrina Dill, some analyst who told me they did not accept 3rd party requests for information.. Attorney representing me doesn’t count?
It seems as this is just a familiar stall tactic!
I am livid! They made some bad decisions, and because of their decisions, B Of A was sure in the front of the line to get the taxpayer funded bail out. That is the only time they have ever appeared humble. If you are looking for people to sign up for a class action law suit. I would like to be on your list. When I listen to the lives that are in ruins, or stressed so bad they are going to be shortened, I get really angry at the bank’s indifference.
They need to be responsible for results of loan modifications closed, not how many phones they answer. Is there a way we can count how many times we had to call back because they disconnected us??
I live in Kirkland, Washington. I would love to talk with you. I too have a tale of woe with B of A. I read these letters and it made me very angry. here is my email bev@travelrxbag.com
thank you for starting this!
Bev
We are not financed through BofA, (Litton Loan Svc) hence, experiencing what everyone else is!! Our bank basically told us there is no chance of loan mod! And if we want to save our home we have to come up with all this money! 4-5 homes were foreclosed on my side of the block alone, and are now selling in the low $100′s! I bought my for $600!! Litton rather have my home, regardless take a loss and put me and my family out on the street rather than work with me!! What option do we have? I HOPE SOMETHING GET DONE ABOUT THESE FAT GREEDY CATS PROFFETING OFF THE BLOOD OF HARD WORKING PEOPLE
Another boa nightmare. I have been trying to work with boa for about a year. I continue to get the run around. When is Obama going to do something about this. He is the one who never put stipulations on the money to begin with. My situation is also caused from a local bank that approved an appraisal after my house was built. I somehow ended up with an appraisal to match my construction loan. I am now paying for a 3 bedroom 3 bath home, when I really have a 2 bedroom 2 bath home. Gee, I always wished I had rain gutter too! All banks are crooks. Money talks.
WOW! same stories just different names! Our original loan was with Countrywide. No prob,loved em. After many solicitation letters , we thought maybe we could pay our mortgage off a little sooner and maybe a little lower interest rate. BAC nightmare begins. Our credit is great. Everything submitted, only owed less than $60,000. Payed our initial fees,only to still not being closed 6 mos. later!! Called and told them to cancel due to tired of run-a-round. Still get advertisements regularly to refinance. Are you kidding? Will be talking to an attorney to recoupe application fees.
Bank of America is TOO BIG to help any of us. It has gotten so big the left hand does not know what the right hand is doing-ZERO communication between California, Texas, New York and India. Forget getting a loan modification from BOA-you will never get it. BOA is not interested in spending the government bail out money on you-they have their fat cat executives to pay their bonuse’s and drawing interest on the billions they received. While they put you on the three month partial payment agreement they are also reporting to the three credit bureaus that you are not making your mortgage payments and ruining your credit. I sent ALL the required payments by express mail and postal money orders-I complied with all the request – I talked with people in California, Texas, New York and India- and got twenty different answers to any one question I asked.
I just received a letter from BOA in Texas informing me I am going to be foreclosed within 60-90 days. When I spoke with three of the BOA Indian / United States delagation I was told not to worry about it. I told Jack and Inezia in India and young Richard (somewhere in U.S.) to forget the Loan Modification- I will make my regular mortgage payment starting in February at the local BOA and hope this nightmare goes away. By the way, THERE IS NOTHING ANY OF US CAN DO ABOUT THIS MONSTER OF AN INSTITUTION AND THEY KNOW IT.
Yesterday I went to Bank of America to drop a payment for Jan. 2010. The bank was unable to accept the payment and I was told to call customer service./ Great…another few hours talking to “air”. I called & found out my home is now in the beginning steps of foreclosure. My home loan went into modification January 2009. One year later, and after months and months of hourless phone calls, and no two people every giving me the same response…this is what I get. NOTHING!
I did everything they told me to do,I sent in the paperwork, sent in payments, called them when payments were returned.The bottom line is that someone, more like alot of someones, did not do their job correctly. They took my piled up payments and applied them incorrectly. Now I suffer. I am losing the home that I have made my home for over 11 years. The government gave this HORRIBLE company money and the power to steal our homes from us. So what I have to say is this…THANK YOU FOR NOTHING BANK OF AMERICA and thank you My United States government for not having someone watch over these robbers, the ones you paid to help your United States citizens keep their homes and who turned out to be the ones who line their pockets more. Now my nine year old son and I are out of a home. What is happening here???? After the bank “phone person” gave me the attorney phone number because they were unable *(like usual) to give me the amount I needed to come up with to bring the balance current, I phoned the attorney, who in turn gave me the same response, that they needed to call BoA to find out and then they would mail me the amount in 10days. I dont get it. I’m trying to do the right thing here….and NO ONE EVER wants to help. That is what is wrong these days. No one wants to help , or maybe no one knows their job. You know, between losing my job on 11/28/09 and now this foreclosure, I am tired. If I can’t find someone to help me, I may just mail BoA my house keys and walk away like some people are doing. They’re going to get the house in the long run, right? Wasn’t that there plan all along? Oh and make sure that the CEO’s get a whopper bonus, but make sure to send all of us a thank you note for it! I wish someone would gather us all up and take these jerks to court! flowershopgirl66@att.net
I am going to contact the Illinois Attorney General office on Tuesday 1/19/9 in regards to the BoA crooks. They were very helpful to me in the past. If anyone would like to join me, please contact me. flowershopgirl66@att.net
In October of 2008 my husband was hurt in a car accident, he is the primary income in our family. He was unable to work for three months. A friend of ours that has BofA called me and told me the bank deferred his mortgage payment for three months (he was going through a divorce). I was like cool so I called BofA and spoke to Jennifer after spending an hour on the phone going over our finances she told me to “get a second job”. I wanted to jump through the phone and pound her for that comment, I called the next day and spoke to a supervisor and ran down everything including Jennifer’s comment and the supervisor didn’t even care it seems like I was wasting her day.
Here it is 2010 and we are still asking BofA for assistance, but we don’t qualify. I have been with BofA for 10 years never once missing or being late on a payment and this is how they treat customers. Iwas told by one representative the only way they will help is if you are behind on your payments well I stopped making payments and they still say we are not in the right criteria of people to be helped.
The Obama plan only helps the FHA, Fanny Mae, Freddie Mac mortgage holders. Let me tell you this I will not do any type of banking with BofA ever again.
For a company to turn their back on customers in a time of need is total crap. From the prior comments it looks like I am not the only one who is sick of BofA and their employees.
I’ve been trying to get a loan modification with Bank Of America for months now. I recently lost my job and i’ve never been late. They told me that I had to speak with the “imminent default” department. After speaking with them they asked me to send them documents and did so. It’s been 2 weeks and I haven’t heard anything so I decided to call them. WOW! I called 7 times and 3 out of the 7 times I was disconnected. One of those times I was actually on the phone with the representitive and she put me on hold, well she must’ve then transferrred me because customer service then answerered! What the heck is going on at BOA???!! I know things are bad but they are doing a horrible job at keeping their customers happy and I don’t think they really even care about customer service at this point! Sooooo many peoople have mortgages with BOA and sooo many people are calling to get a modification that it’s just taking forever and i’m sure thousands of people will have their paperwork lost and displaced it’s a nightmaire!
I been paying Bank of America since June 2009 my pre-trial modification of $658.04 and today I receive a letter that Fannie Mae states Bank of America states I do not live in my home to prevent me from getting the home affordable modification. I am sending documkents to the USA treasury Department , Fannie Mae, and going to sue them for false slander.
I’ve been trying to get a loan modification with Bank Of America for months now.I did everything they told me to do.
and they seem to be giving me the run around. Every week it’s a different person telling me a different thing, help me !!!!!!
thecarolinaman75@hotmail.com
I don’t qualify, After losing my job, My wife passed away 9 14 09 they tell me i don’t qualify. Never been late on a payment
credit excellent For the first time in my life i need help with anything. I quess everbody was right B OF A Sucks.
To whom this may concern, I am trying to apply for loan for the Hope program. I have my certificate for the first time buyer so i need a lender who would except my credit score 629
Everyone having trouble with BOA need to do the following:
1. Call your state Attorney Generals office and file a formal complaint against the Bank of America-breach of duty, Federal guidelines not being followed
2. Contact the Federal Reserve and file a formal complaint
3. Contact the currency controllers office and file a formal complaint
The right hand does not know what the left is doing-they are so big and have out sourced their customer service to India.
Everyone who has a loan modification should be assigned to a person handling your loan.
In addition, call Rita Ramos at 1-818-316-8329-she contacted the person who was over my case and her supervisor. Of course i have not heard from either one but I am hopefull.
Ihad a hardship, i WAS OF WORK FOR 7 MONTHS ,AFTER SURGERY, I HAVE BEEN DENIED SEVERAL. TIMES , DUE TO MISTAKES .I ALSO WENT TO LAS VEGAS, AND MET WITH A COUNSELOR. AND ALSO BOA ANGENT, I WAS TOLD MY BANK LOAN WAS INVESTER OWN, AND I WOULD HAVE TO WAIT 2 WEEKS. THAT WAS IN OUT.3,2009.I WAS TOLD I WAS DENIED DUE TO MY ADDRESS NOT MATHING I HAD A DIFFERENT MAILING ADDRESS, DUE TO MAIL PROBLEMS IN THE PAST I DO HAVE A SECOND PROPERTY THAT MY DAUGHTER LIVES , THERE AND PAYS THE MORTGAGE.
Like all I have also struggled to get a modification from Bank of America, seriously i believe they have the worst representatives. Or they laugh, hang up or even worse tell you that you need help and that I should get a counselor. Seriously, I am a single parent and no other income and there had been plenty of times that I have tried to explain to them that I can not afford the payment and instead of lowering it they raised it up. I have no idea who to talk to or how to approach them anymore, I dont want to lose my home. Its the only place I have for me and my daughter of 4yrs of age. I have no family here where I live and her father doesnt even care, then who will care? Bank of America Doesnt and its a proven fact. Thank to all for the comments really lets me know I am not the only only going through BD with BoA, Its frustrating!
I applies 4 months ago for the making home affordable, called every month. I got so many different stories from, Your mod is being reviewed, still being reviewed…Then YOU HAVE BEEN APPROVED! Just wait for your packet in the mail….Waited no packet. Called again to hear, I dont know who told you have been approved, but they were wrong, then another person told me we were supposed to start paying our trial payments in Dec…We never received any kind of notice. And lastly, they told me that someone neglected to even review our loan and now we have to reapply. I am so tired of the lies, each Rep has a different story. All I want is one person who knows what they are talking about.
I will be writing to Obama, Attorney general, and my state reps. If I have to I will call the local news.
Hi,
I clicked on the link “Email Bank of America executives by clicking here”, but I got a page that said “Article no longer available” – does anyone have the link to this form?
I have been struggling with Bank of America for almost a year, and my house is now in foreclosure. I have until 2/22/10 before the house isn’t mine anymore. During the modification process, I have had to send 3 different sets of information, over months and months, because each person I spoke to when calling for an update told me I needed to send different information, and one of them gave me the wrong fax number to send the forms to!
In the meantime, I have not paid my mortgage in about 9 months, as they told me NOT to pay during the process, and I am losing my mind that I am about to lose my home. I am trying anything to get some kind of resolution out of this because the stress of it is overwhelming at this point, as I am sure you all understand.
I will definitely try that form, if anyone has the link!
To All ,
Have you tried the traditional route in attempting to get a modification or refinance through the 800 # and gotten the runaround?
If you’ve answered “yes”, then please read on.
One approach you can take that will escalate your file is contacting the Office of the President (OOP) directly.
1. Send an email to barbara.j.desoer@bankofamerica.com
Be concise and to the point regarding your request. Be sure to include your name, loan number(s), and a phone number where you can be reached.
2. Wait for the call from a customer advocate. You can expect to hear back from a customer advocate with the office of the chairman within 24 – 48 hours of sending your email. If you don’t get a response, then send another email. When you do get the call, it will likely come up on your caller ID as “out of area”, “no name”, or “unavailable”. If you cannot be reached, the customer advocate will leave you a message with his/her name and direct line.
3. You will be asked to fax over your information (even if you have sent in a million faxes already to another number). While you are waiting for a call from a customer advocate, start gathering your information. You will be asked to send in a hardship affidavit and possibly the IRS Form 4506-T (available here: https://www.hmpadmin.com/portal/prog…_borrower.html). You will also be asked for 2 most recent pay stubs (or other income documentation), last 2 months of bank statements, and a list of monthly expenses. One forum member (Garry), has recommended going to a local Bank of America Home Loans branch and have them fax over your request. They likely will assist you and you won’t have to pay for it. I also recommend following up with your customer advocate to confirm your fax has been received.
4. Wait for the next call assigning you a negotiator. You can then expect another phone call from your customer advocate. He/she will assign your file to a negotiator and will be calling you with the name of your negotiator and contact information for that person.
5. Wait for the assigned negotiator to call. You will be instructed to wait for the negotiator to call you (he/she will need time to go over your file before talking to you). Your customer advocate will give you a timeframe (could be within 24 hours, could be within 1 week).
Please note that some negotiators will be in direct contact with you over phone or email and others will tell you to communicate only with your customer advocate. Whatever they tell you to do is what you should do.
6. Check your account status online.
You can log on to Countrywide Home Loans- Equity, Refinance, and Purchase to check this.
Once you log in, you will see in the upper left corner of the screen, “Account Options” and under that, “My account summary”. Click on “My home loans” to retrieve your account information. You will now find an expanded menu bar on the far left of your screen. Scroll down to “Financial hardship” and click on “Workout information”. You will see two sections, “Documents Received” and “Current Workout Status”.
Under the workout status, you should see detailed information that your file is under review and a date when more information will be available (and instructions not to call before that date). I believe the intention here is to avoid excessive phone calls and give them adequate time to process your request. You will also see “Information as of” fill in the date, “Workout stage”, and “Phase/Sub-Phase”.
You may not see anything under “Documents Received” yet. It does take some time as the information you faxed must be scanned and uploaded into the system. Do not panic…if you’ve gotten this far, the negotiator has your documents in hand!
Please let me know did it help.
Regards my prior coments.
KEEP ON TOP OF THINGS! Continue to check your status for changes and don’t hesitate to call if you do have questions. If you have general questions, post them on the forum. Someone may be able to assist you! The negotiators are obviously dealing with a large volume of requests. We don’t want to bother them with general questions and impede anyone’s progress on getting a modification by pestering them unnecessarily. Be sure to also post your story and update others on your progress. We can all benefit from other people’s experiences!
Alos read this from “USA Today”
The Obama administration is engaged in high-level talks about providing financial assistance to homeowners who’ve lost their jobs and can’t afford their mortgage payments.
The Treasury Department held meetings on the subject as recently as Thursday with key stakeholders, according to Laura Armstrong, a spokeswoman for Hope Now, an alliance of non-profits and mortgage servicers, and more discussions are planned.
Proposals include getting servicers to let jobless homeowners skip some monthly payments, according to Faith Schwartz, executive director of Hope Now.
Another possibility that has been discussed includes grants or loans to temporarily cover part of the mortgage costs for homeowners who become unemployed, says Paul Willen, a Federal Reserve Bank of Boston economist.
“Treasury has now brought us all together,” says Jack Shackett, Bank of America’s head of credit-loss prevention, who is involved in the discussions.
“Even if it takes Treasury awhile to get some guidance out, the talking itself is great,” Shackett says.
Treasury officials declined to comment. No time line for any new government initiative has been set, says Schwartz, who is also involved in the talks.
The meetings have included major lenders, economists and government officials from Treasury, the Department of Labor, Hope Now and the Federal Reserve.
The discussions come after a $75 billion plan announced in March by the administration. That plan seeks to prevent foreclosures and get homeowners into more affordable mortgages but has been criticized for getting off to a slow start.
But now, with unemployment nearing double digits, some economists say efforts to prevent foreclosures must also involve financial help to homeowners who lose jobs. Otherwise, they say the housing recovery could stall.
“We’re seeing interest at high levels,” Willen says. “At this point, the idea that unemployment is the real problem (in the housing crisis) is the conventional wisdom on Capitol Hill.”
Some real estate groups applauded the talks, saying mounting joblessness will haunt any housing recovery.
“I’ve not been a part of the discussions, but we are aware of them,” says Lawrence Yun, chief economist at the National Association of Realtors.
“If we want to prevent foreclosures, something needs to be done, and it’s not mortgage modification,” says Morris Davis, an assistant professor of real estate and urban land economics at the University of Wisconsin-Madison, and one of the authors of a relief plan that would provide housing vouchers attached to unemployment insurance.
Now I just waiting for them to tell me that our house will not be our home anymore …. we are on our trial period … if we are not approve …. I will just wait until my last day at our home and destroy it… is this what you want from us BOA? you will only get the land and JUNK HOUSE…. and I will go laugh with the bankruptcy…. I will stop our payment and wait to file bankruptcy when that time come…
We are tried to fight we had been work so heard to try to save our house our credit… It’s almost the end now isn’t it? take whatever you want BOA … you just can’t take my soul anymore CASH will help you get through everyone … try to save as mush as you can … who’s care CREDIT !!! I know it’s not easy to save your cash … as long as you don’t have to pay BOA to try to save your home … you will have some to save ..
I will up date my review and will post some picture of our damage home if.. it is happen !!!
The ball final started to roll after I contacted Barbara J. Desoer, President Home Loans. Here is her email….
barbara.j.desoer@bankofamerica.com
We have been trying now for thirteen months to get a loan modification and the bank keeps giving us the run around. It’s a joke. We are not UNemployed – just have had comissions cut due to the economy and the current banking fisaco so our income has dropped. All we are asking for is in interest rate reduction. They purposely ask for documentation OVER and OVER just do delay the process. Basically, they want our house back, period.
Bank of America set up a “trial payment” period of three months while we were in the modification process. We set up three months worth of automatic payments in the amount THEY REQUESTED. This amount was one hundred dollars less than our mortgage. We continued to receive calls from their collectors because we were making “partial” payments. Every time they called we would answer and they would look at our account and than tell us everything was fine. Than in January of 2010 (which was suppose to be our last month of trial payments) we get a call from the collector who told us that the “idiot” that set up our modification application did not click the submit button, thus meaning we were not enrolled. We had to than RE-ENROLL in the program. On top of this, we now have three months of bad credit added to my husband credit. We set up another three months of trial payments in the amount THEY told us. This time it was 200 less than our orginal mortgage. Last night we received a phone call from them telling us that they do not set up partial payments during the loan modification process and now we are three months behind on our mortgage and are facing foreclosure. They only were able to say to us, “we understand your frustration but we don’t set up lower payments during the trial period.” So basically, we’ve been paying the two months past due and all this recurrent late fees. We owed for October and had this all set up in November. Our November payment was suppose to be the FIRST of our trial period. Thus only having us one month behind in our mortgage. The october payment was suppose to be bumped to the end of our 30 yr mortgage. How are you suppose to trust a word these people say. We set everything up EXACTLY how they requested, yet we are being punished and stressed and they are not willing to work with us at all.
I, too, have been trying to get some sort of loan modification or restructure since May 2008. First I went to the Bank. After no response, or should I say too numerous to go into–every time I called I got a different answer to the same question–then sent in reams of paperwork over and over again. Everything they requested I complied with. When nothing was resolved, I went to an atty only to get ripped off; I was told not to pay the mortgage etc. When six months passed, I finally learned that they atty did not and was not going to do anything and suggested I call the bank again. So, I began all over again. It has now been a year and I have contacted HUD (as instructed); contacted HOPE; contacted the Loan Mod Dept; and finally, the Advocacy Dept Team (that is the lastest addition to the Loan Mod Dept). On Dec 30 I was told that I had been “locked” in to the Step Plan which would have made my monthly payment totally do-able however it was never sent to the Loan Mod Dept. Subsequently, the Loan Mod Dept sent me an outrageous offer for a 30 year loan to be paid over 40 years with a balloon payment of $300,000. That would be more than a $700 INCREASE in the monthly payment. The rep then told me that my case was being handled by the Advocacy Dept Team and to contact them. There I found out that I was locked into a 2 1/2% loan but the paperwork was never sent; that it was “locked in” 9/16/09. As instructed I followed up last week and was told that the email that was sent in Dec was never sent; that it would be sent again Thursday and to follow-up on Monday. Well, I called. The representative told me that my case was indeed reviewed; it was denied and closed. How could that be? The email was sent Thursday about 5P and by Monday it was miraculously reviewed and acted upon and denied. After all it has only been about 2 years since I began this process. Now I guess I am facing foreclosure but that stage has not yet begun. I’ve been in my home for 30 years and this is what it has come to. I am disabled just had my 6th spinal surgery and now I face losing my home.
These stories are identical to what I have gone through. I am going to get an attorney and sue them. I have documented all the lies, the unsubstantiated fees (?) that no one knows about and ask for ownership of my home. We all should do this..and no I did not buy a house Icould not afford, but yes I got sick, needed a liver transplant and had to fight for my benefits from another crappy corporation. 3 years in court on that one. What’s going on in this country?
Also, contact your State attorney generals office (Idaho), they are VERY willing to help and have hired an extra person to deal with the C***. from Bof A
Has anyone yet been able to acquire a telephone number directly to Bank of America’s department that is supposed to be handling all of our modifications:
“The Imminent Default Department”?
They to date have never supplied a telephone number to contact them directly and much time is wasted in simply attempting to be transferred to this department via other B.O.A. tel. #s.
Thanks,
Clyde
I have been trying to get the home loan modification done since August 2009 and have been making the payments I wa told to make, then I recieved a letter stating I was behind on my payments. When I called the modification department the lady told me to ignore it, since doing so the bank refuses to take any payment now unless I pay the full amount prior to the modification. When calling the modification department yesterday they did not care that I had applied for the modification only to say I hav to pay the full amount due now. Bank of America gets $10,000 for every person that signs up for this supposed Home Loan Modification and I know atleast three other people they have screwed. I am getting an attorney and I would suggest you find one too.
One more thing they have not applied any of the payments I have made so far towards my mortgage, but they cashed the checks. Shows how much you can trust the government to loan money to the private sector.
In 2007 I lost my job due to lack of business. I contacted Country Wide because i was afraid that I would not be able to make my house payment – or it would be late. They told me that I would qualify for a modification. I started the paperwork with them and every time I would call they would tell me they had no record of it. I sent the paper work fax and hard copy through the mail several times and kept track of it. I then found a job and figured that I would be able to catch up after income taxes so I didn’t bother calling anymore. I then lost my job again due to the position being eliminated corporate wide. I called Country Wide / BAC and explained the situtation. I told them the problems I had last time I had called. They assured me I wouldn’t go through that again… Now here I am almost a year later in a modification that no one contacts me on. When I call they tell me I am on a list. How far do you have to be behind before they will help you? Alls I wanted to do is figure out how to make up one payment -That’s all I was behind and now the late fees are racking up and they won’t do anything to help me. It’s ridiculous!!! They claim they are here to help. The only time I hear from them is if I have a late payment and then I have to go through the whole modification thing with someone who just passes me off to another and another. They received money to help us and they are doing nothing or the kind!!!
I’ve applied for Home affordable Modification program with Bank of America.. I filled out an application over the phone with the “Imminent default department”. My monthly payments were $820 for mortgage. I did not have an escrow account, I used to pay my own taxes. I was told that I qualify for the program and my new payment would be close to $450 a month. They said they’ll need to start an escrow account and add insurance premiums to the mortgage payment. I can’t have them seperate when trying to apply for modification. I agreed with all the conditions. I was told my lower payments would begin in Feb 2010. I never recieved any paper work from BOA. I called them many times and I was put on hold for hours.. They would tranfer me to different departments all the time. Nobody knows what is going on with my application. They don’t use same software or something because they’re applications are not linked.. Neither department knows whats in the other departments system. My payments have gone up from 820 to 1100 because of the addition of escrow acct and insurance premiums.. I was told my acct in under review and until then ill have to make the higher payment to keep my account current.. If I am having trouble making payment of 820, how can they expect me to pay 1100???
Clyde,
As soon as your connected to BOA customer service ask them for Imminent default dept.. Tell them you want to fill out an application for modification.. they’ll transfer you right away.. then you can go ahead and bitch at them for wasting ure time..
I forgot to add.. The lady in the “Home retention department” said that I need to find a room mate or askin family to move in so they could help me make the higher payment for the time being until my acct in under review?? WTF.. why would I let anyone into my house?? Is that in guidelines of Home affordable modification program?? find a roommate??? UP URS BOA
I purchased a two family home back in 2002. In spring of 2009 I fell behing in my mortage as my tenants moved out and I was unable to get good tenants….which made sense… if you could afford to pay want I needed you to pay for rent… most likely you could afford your own home… I had to take a lower paying job and my company… and was one of the lucky ones that did not get laid off. I asked for loan mod and was told that collections would continue during the review period… I like most of everyone here got the run around… had to send paperwork over several times… In November I finally received some official papework that would allow for BofA to actually continue with my loan mod request… since then… my home has been put in paper…as foreclosure and I received a letter from a lawyer this week letting me know that my home will be put on auction on 2/18/2010. I called back and they told me that yes… this will all true and that the paperwork I signed stated that bofA could continue with collections process… that I would have to be very “attentive” and make sure I called them 3 days prior to sale of home to see if a decision had been made on my loan mod request…. I am physically sick with worry. I have 3 children and never dreamed that this could happen to me… I have now asked them to tell me how much to re-instate my loan… and will see if there is anyway I can borrow that type of money (25,000-30,000 my best estimate) to keep my home… of course since I fell behind my credit is shit and I will be depending on friends and family… How can the bank keep someone one “on the line” for this long and then be allowed to only give you 3 days notice…
they have much more for our classes hold’on peoples
is there any free land for me on earth.then why was i born here.tell my creator i need more than family can grather I forgot mybe i’ll d o like crisstombercolmbus did float around the seas it free . i woul like to think it .is.are classes are of many.the elite are of few and heartless
CountryWides intention at the Start and Plan I Believe was to take everyones home and take over the Country or Hold it Hostage. Planned and Scheemed on how to go about it. It looks as though it has failed But has it. There New Plan is to Not Help Anyone Till The Markets Improve and they can Be Back on track with there plan. They do not want to spend any real time or money helping anyone with modifications because there is no money in it not even the government assistance money will do for there greed. If they Modify the loan they lose the control of the property until the Price of housing goes back up. B of A has given Back the Tarp money With NO INTENSIONS OF HELPING BUT VERY VERY FEW that are not really in trouble Financially. If most of you Look at Your Mortgage Papers You will Find” PREDITOR LENDING VIOLATIONS”. CountryWide now B of A are the Biggest Offenders of this. DO YOUR HOMEWORK AND YOU WILL FIND OUT WHAT YOU NEED. THe Only way This Problem will be taken care of is if the government Takes Control of B of A and fixs the problem the way Obama intended.
Bank of America is Another ENRON so why won’t The Government step in and take care of this?
The nation’s largest financial players are able to write the rules for own their businesses and brazenly steal billions under the noses of regulators, and nothing is done about it. A thing so fundamental to civilized society as the integrity of a stock, or a mortgage note, or even a U.S. Treasury bond, can no longer be protected, not even in a crisis, and a crime as vulgar and conspicuous as counterfeiting can take place on a systematic level for years without being stopped, even after it begins to affect the modern-day equivalents of the Rockefellers and the Carnegies. What 10 years ago was a cheap stock-fraud scheme for second-rate grifters in Brooklyn has become a major profit center for Wall Street. Our burglar class now rules the national economy. And no one is trying to stop them.
Does anyone know if we can write a letter to the president about BofA and how unwilling they are to modify loans? I heard that Obama opens 10 letters a day, or is that just useless?
I was given a loan by Countrywide which was not affordable at the time of application. They gave me the loan even though my debt to income ratio was too high. Now Bank of America has purchased this loan from Countrywide. I went through B of A’s Mortgage Modification Program, where they gave me a trial payment of $754.62. I made this trial payment from September through February. I received the modification and Bank of America had added $4,000 to my principal that I had been struggling to make payments on for four years. Their modified payment was %840 which is over 37% of my income, and not affordable. Should I get a lawyer?
I also am having trouble getting BAC to send me out the proper paper work for the loan modification. I called in December and I am still wating. I have called several times and provided info over the phone. Back in Dec 2009 they said it would take 45 days to get the paperwork out to me via Fed Ex I am still waiting. I have called numerous times and nothing. Then a few days ago BAC called me and told me they are behind in sending out the paperwork and it would be another 30 days before I receive it. I have contacted makinghomeaffordable.gov and I am working with them and I am going to complete the papwework they have on line and send it in to BAC. When I told the rep at BAC what I was going to do I was told ” You need to wait for our paperwork”. I live in Chicago, Il and if anybody has any suggestions please post them
Thanks
Beverly
I have sent in the Fed Ex packets to Bank of America at least 4 times not begining in October 2009 including faxes and the most recent one was sent in February 3rd, 2010. They are a joke. I have actually contacted FHA-HUD because I didn’t know where else to turn and have already heard back from my contact there twice. Hopefully he is able to help us.
I feel your pain, all of you. I was fortunate enough to find a company that is legitimate. Now I know that the banks the news and government say we shouldn’t go to any company that charges, that the banks will modify your loans for free. Well, how many of us on here have had our loans modified by the banks? A lot have lost their homes, and lot more still will unless you do what’s necessary to save your homes from the banks. I went through what most of you have, I was there. Then I was referred to Corey Lassiter of Clear Image Financial Group. They saved my home. I know I would have lost it if it wasn’t for him, Tasha, Denise and the rest of the people who work there. Got me caught up on my mortgage 1st & 2nd, lowered my interest rate & payment, and secured me a 50k principle reduction. Before anyone else on here loses their homes you need to give them a call 877-940-1477 ext 231. Corey Lassiter. Don’t be afraid of hiring a loan modification company, be afraid of the banks, they are the ones who are taking our homes! I know they get the job done. News and TV made me afraid to even consider a loan modification company because they are all scams and my lender will do it for free (wrong). There hasn’t been not one story about a good company and when I tried to contact my local news channel they told me that my success story wasn’t news (What!) So, I am making it my mission to spread the word on this GREAT company! DON’T LET THEM JUST TAKE YOUR HOME. FIGHT FOR IT!
Melissa November 26, 2009 at 8:53 pm
Hi Melissa,
Would you mind forward your attorney’s contact information.
I’d like to hire him/her to do loan modification.
Thanks a lot.
nancy
My email address is tsai_nancy@hotmail.com
I have been getting the runaround from bank of america for 3 months now. I have already qualified online for the government progam, but I can’t get anywhere with (BOA). 3o+ phone calls , lost paperwork , transferred till I want to die. Then after months they tell me they are only my loan servicer, and the best part is they refuse to tell me who actually owns my mortage. This is a JOKE they should be called Bank of NAZI’s. I live in RI if anyone knows a good company or attorney please let me know. Thanks
We signed loan modification papers and sent it back fed ex Sept 9,09. We still do not have a modification…every month our statement puts us further and further in debt and we have made EVERY payment requested by BOA. It will be a year March 5 that we have been going through this process. I am constantly stressed out and my health condition which is aggravated by stress does not get any better. I call Boa at least 3x a month….each time I get a different story. I was told 3 weeks ago it was in the accelerated dept. & it would be resolved within two weeks. I will be calling the state attorney generals office today. I get nowhere talking to BOA!!
Beware! I started in March (2009). I received the approval letter in July (2009) and started trial payments of $791 (@ 4.75%) and have been paying them up until this month. Kept being told, monthly, that it will only take another 2 weeks for the “final” approval package to arrive.
Well, it arrived this week. My new payment is $1308 @ 6.75% and they added $13k to my principle. WOW! Thanks BoA! My original payment was $840 @ 6.75%.
I called and spent a total of 8 hours on the phone throughout this week, only to be told, that my original offer is no longer valid and that this is their new offer. They (6 different people – 2 managers) could not offer an explanation at all. They did say that I could start the process over, if I wished.
Mind you, I called them every 2 weeks for the past 7 months to check on the status, only to be told that everything was fine……over and over and over…
I feel numb.
I’m so glad I’m not alone in this situation. However, it seems very odd to me that EVERY SINGE ONE of these emails has either minor or major spelling and/or grammar errors. The content is intelligent and telling but it’s hard to believe all these people don’t know how to write a simple email message properly. It makes me wonder who is really writing these emails. I too have been struggling with B of A (previously Countrywide) since approximately late July of 2009. I have lived in my home for over 7 years now and don’t plan to hand over all the blood, sweat, tears and money I’ve put into my place to a cold hearted, ruthless, economy-ruining institution.
summer of last year our home mortgage was bought out by Bank Of America. With
the economy being in the shape it is in and living in a tourist town we had no
choice but to sign up for the “Making Your Home Affordable” program that was
started by President Obama . At the time we were already behind on our payments
and in order to apply we had to write a Hardship letter explaining why we were
falling behind. After doing so we were asked to fax that information in along
with a few other things that were required. Shortly after we received documents
in the mail telling us we were a apart of the program and that we need to make
3 consecutive payments on the days asked. The documents included the amount we
were to pay. It then stated that at the end of the trial period( which was the 3
payments made) that we would be informed of our new mortgage and new interest
rate to help us stay in our home. After our 3rd and final payment was made we
contacted BOA about our mortgage because we never heard word back from them. and
was told that they didn’t put our claim through because they were missing
information. (Why wait 3 months, accept our payments each month, but not put us
thorugh the program, or for that matter call us and say more information was
needed to continue). At this point we were told we would have to wait another
month or so to get a final answer. We re-sent everything they asked for and
waited only to find out yet another month later they claim they still needed
more information. All the while we are getting further and further behind on our
house. And not once did they make a phone call to lets us know more information
was needed.This has now happened on 5 separate occasions with month after month
going by. (Instead of lowering our payments like promised or even telling us we
didn’t get approved would have saved us a world of trouble) Month after month we
have had to make phone call after phone call only to get a different story from
their representatives each and every time. We’ve even had to document and record
conversations because of this.( taking names and numbers, along with extensions
and supervisors names) only to be told by one that we were 11 payments behind,
another said 6, and the another told us the program went through and that we
should have our new mortgage in about 2 weeks. ALL have been lies.( and thats
just the tip of the iceberg). We have asked to have someone we could speak to in
person only to be told that the local branches don’t handle accounts that have
been bought out. which leaves us with our only option, having to make yet
another phone call.(or go to their corporate office in Texas) every phone call
placed usually lasts from an hour and a half to 3 hours. And still no answer as
to where or what is going on with our mortgage. Now they’ve told us that our 3
payments have turned into 7 payments which we can’t afford anymore. we have
paper work from BOA that even contradicts itsself. We have called the Attorney
General, every extension that BOA has and still nothing. What this bank has done
to us is wrong. we know we’re behind, we know how much we owe, but these people
were suppose to be here to help us and instead of helping us keep our home they
have pushed us out the door. we have no where else to turn turn if we can’t get
our answers from them. so i want to take this public, even if we do end up
losing our home hopefully it won’t happen to someone else. there has to be laws
against what has been done and im sorry i couldn’t go even more into detail, but
i do hope that you take this seriously and realize that this situation needs to
be voiced. someone somewhere has to know how to put a stop to this. These people
are in charge our our lives and they can’t even tell us whats going on when we
call. AS far as im concerned we’ve been scammed by BOA. Because now we don’t
even have the option to quick sell because they have dragged this process out
since July of last year. Our trial period ended with our final payment in
September. Their the ones who kept telling us that they will contact us and let
us know whats going on and they never do. We will speak with a representative
one day and by the end of the conversation we think everything is cleared up. we
wait like we were told and assume that this time everything got fixed. When we
call back to find out why they haven’t contacted us. They can’t seem to find the
person we spoke to previously (even though we have their name and extension and
exactly what time we spoke) and also there is no record of our last conversation
with that person. Every time we place a call these reps are suppose to be keying
in this information so whoever we get on the phone next knows whats going on.
That has yet to happen. I mean if i have the people in charge of my mortgage
telling me over the phone that they have no idea whats going on( in their exact
words mind you), , that they can’t give just one contact so this will cease to
happen, that there i no one even in my state to talk to in person,then as a home
owner where does that leave me. I refuse to have to lose my home because of this
company’s incompetence
BOA you are all a bunch of lying idiots. Remember people they were bailed out!! yes our money bailed them out. Now that we are hurting they won’t bail us out. I have applied 6 times for loan mod. 3 with country wide and 3 with BOA. They admitted to me last night that they don’t follow the federal insurance guidelines that were put in place by our president. I am one month behind and decline in salary and severe medical harships. My husband and I clearly meet the guidelines. But these stupid people denied us. I was told to bring the acct current and they will reconsider. What the HELL!!! I know someone on the inside who did try to help. Are you guys aware that only 20% of applications get approved. Basically I never missed a payment in 20 years until the severe illness and death of my child. This is how they pay you back. I am writting today to my congressman and to President Obama.. You all should do the same… Good luck. I hope they all rot in hell..
I have also gone through hell with Bank of America. We have sent in paperwork four times and still haven’t received a feasible offer. My husband is laid off which reduced our monthly income $2290.00, which is a considerable amount. We have also had a health issue to deal with. When you call the reps on the phone, you either can’t understand them, or they are rude. I have called so many times, I could do it in my sleep while humming the hold music. I can’t take much more. I don’t sleep, have loss of appetite, and my personality has changed so much it’s even obvious to my dogs.
My story is the same as everyone’s here. I have been trying to obtain a modification with Countrywide and then BoA since early 2009, so we could keep our home. We obtained counsel through Legal Aid but that hasn’t helped. We go to court this week and the clerk will sign the order for our home to be foreclosed and sold. All my research, effort and work has ended in devastation. We have depleted all our savings, retirement and are now selling personal property. BoA doesn’t care to help – our last communication was a so called modification that was about $8.oo more amount than our original monthly payment. Some modification, huh? Not only have we lost most everything, the worry and stress I have gone through over all BoAs evasive tactics and run arounds has left me with severe back pain/a back brace, neck/shoulder spasms, my nerves are shot, I am high dosages of pain meds just to get up and function, my hair is falling out, severe headaches and I can’t sleep among other things (medically documented – no major health issues until all of this). In total, I have gained nothing from my efforts but have huge losses in the areas of financial, medical, mental, emotional and physical health…where is the justice in that? If anyone knows of someone to contact in NC regarding a class action suit to regain any of our loses to be able to survive and enable us to rebuild our finances/start over, please post the contact information. I cannot believe there is not an attorney out there that would be willing to help all of us with our BoA issues. Doesn’t anyone really care about helping anyone anymore? Best wishes to everyone with BOA problems. I hope you are able to find solutions/modifications so you never have to deal what we are.
My son purchased a 3 unit property with 5% down payment, in June 2005 for $745.000. He initially lived in one of the units, but he had to move and rent an apartment in Mar Vista, due to the long commuting from Pasadena to El Segundo. He had 2 loans with Countrywide. One for $604,000 at 6.5 % interest only and a Heloc for 113,000 at 9.5 %. The property, due to its age, built in 1927, demands continuos repairs, maintenance and upgradres. During this 5 years he has only been able to pay the interest to the banks and the almost 10K property taxes, through loans from his 401K plans. His situation has been so bad, that I decided to pay his Heloc and put it under my name with an ARM that he is paying, but with a much less interest. He tried to refinance his first mortgage last year, but BoA did not approve it due to the reduction of market prices from 745K to 485K. Then, we got connected with an organization by the name of NACA and they promissed to modify his payments to an affordable $3200 which would allow him to start amortizing capital. So far, my son has paid almost 50K yearly only in interests to BofA. This is a no hope situation. However, my son wants to own his mistake when he bought this property and he wants to pay the bank in full one day, but that will never happen if BofA does not modify his loan.
My son needs help, and I need BofA to help my son. He is an honest person, who is now prisioner of a horrible debt with no hope of ever repaying.
What would be the alternative? Banckrupcy? Short-Sale? By doing any of these, my son and I would only materialize the loss and would destroy the hope of ever assuming ownership and re-paying BofA.
If somebody at BofA would understand this plea, please help us. You will not regret it. We are honest people who own our mistakes and exercise every effort to make the best of them.
Thanks.
my loan got transferred in aug from taylor bean to B of A. I did a refinance with taylor bean in june. the new refinance was finished before taylor bean went under. it is also the recorded deed of trust. b of a has the old loan which was paid off in the refinance and they refuse to do anything about this. i even got the number to the president and ceo’s office and i have been in contact with kathy trijueo??, an assistant to the ceo, since november. she has now quit answering or returning my calls. i’m not sure what to do. i have all of the money but im not going to pay the wrong loan. taylor bean has since started sending me mortgage payments as well. why would i pay them as they are bankrupt. this is a mess and no one will help. i have spent countless hours trying to get this problem resolved. b of a sucks, there customer service sucks, they are rude, pathetic, incompetent, unreliable, need i go any further.
There will be no help untill the bank actually wants to help
It is my understanding that B of A uses ‘work at home, temps’ to filter out the applicants. I also believe that their “employees” are taught to delay the paperwork as long as possible until one of four things happen; your financial situation gets better (you can afford to get caught up and no longer need a loan mod), your financial situation gets worse (you no longer meet their criteria), you don’t send them what they repeatedly request in time ( they disqualify you), or you just get fed up and quit. My only advice is do not get so upset over this that it affects your health or your relationships. I, too, have felt the pain of B of A, but life is too valuable and too short to let a unscrupulous corporation to get the best of you. Some of us may lose our homes; just don’t let them steal your soul as well.
Does anyone know how to get a copy of your original loan docs from Bank of America ? We were originally with Countrywide.
Regarding our loan modification request started in July 09, I have emailed, I have called, I have done everything that Bank of America has asked regarding our home modification. We hear the same thing and we fax the same information over and over again. I just want to know one way or the other. The latest letter said we would know something in 20 days, same as the last few letters we received! I wish someone could help us!
Folks, I have been trying to get my load modified since August of 2008. This is a game. Not a particularly nice game but it is a game nonetheless. I consider it a very long game of poker. This is how I cope with it. I don’t stress any longer. I used to. I have never had to go through a foreclosure process in my entire twenty five years of owning my homes. I pride myself in my personal integrity and committments. No longer. Not in this situation.
I have detached myself emotionally from my home and this entire loan modification process and I have to say, I think much more clearly. I think of my h ousemuch the same way as Donald Trump would think of his businesses. How the hell do you think this smart cat renegotiates with his bankers? He looks at his dealings unemtionally and through the prsim of a business transaction. If it does not work well he declares bankruptcy which forces folks to come to the bargining table.
The homes in my area (California) are down some 32-38% in value. Running calculations with calculators available on the Internet, assuming a 4% increase in home values, I won’t break even until approximately 12 years assuming the bank “charges off” (and be careful how the banks define this term as well as they play games here too).
Why on earth would any bailed out financial institution have any incentive to aid homeowners after they received their monies from AIG and government bailouts? The answer is simple, they have no incentive to help. Are you kidding me, they’re finding other ways of making money off this whole scam.
Company leaders of previous sub-prime companies are now creating “capital management” companies with “investors” who are buying mortgages (my research shows 2nd mortgages) on pennies on the dollar. Why? Becasue there’s money to be made somewhere. I can only speculate how as I am not in the know of this business but if these assets are so “toxic” why are “investors” buying them? Because Dorothy, there’s money at the end of the rainbow.
I subscribe to the “strategic default” pricniple. I am willing to let them have my home through whatever means (and one of which I can minimize tax implications and furture collection/judgements). But I will wait until the very end to let them take it.
This is a long game and Obama’s HAMP plan (and by the way I voted for him) will be a complete failure. Saddens me to say it because I believed in hope. I will continue to hope but I will pray and row for the shore in this storm.
I recieved too much help. I was laid off for six weeks last year and called and asked for information on the governments program to defer payments for three months, well they sent me the paper work and i looked it over. Maybe I’m wrong but it looked a little fishy, so I decided not ot sign up for it, and two days later BAC called and asked if i was still interested, to which i said no. They called two days after that and asked again, same answer, and i thought it was done, but it was just starting. I noticed that even if i payed my payment early, BAC wasn’t cashing the checks i had sent untill after they were past due. After two or three months of that i decided to call them and to my surprise i got a voice recording that first asked me if a was an agent representing a client, then stated my home was in the process of forclosure. Well two or three hours later BAC was apologizing for their blunder of throwing us in a pool we didn’t want to be in, and that they would contact the credit bureau and every thing would be fine. Two months later when my credit limits were cut i called again to hear the same message as before. Again with the apologizes and again with taking me out of the pool, credit bureau, etc…. Well, now, eight or nine months later, forth call, same message, i am some how getting a late charge for not living up to the obligations of this pool. My credit rating has literally dropped 100 points, my insurance is going to go up because of my credit scores, and all my credit card limits have been lowered to what i owe. Is there something anything i can do about this, i implore you?
QUESTION: Has anyone ever actually received a Loan Modification from BofA/Countrywide after the MHA 3 Month “Trial Period”?
I NEED ADVICE…
I have been on the MHA 3 Month Trial Period since January 2009. During this time, I received the packet requesting all of the docs needed to proceed with the loan mod along with a Fedex return envelope. I submitted all docs immediately but have not heard back from BofA since.
It has now been 3 months and I have not received any statements showing my payments nor have I received any communication from BofA regarding the status of my loan modification. I probed around my account online only to find the word “declined” listed next to the “workout status” section. I immediately panicked and called BofA. The first person I spoke, Nancy, said that I was not actually declined but rather “not assigned to a loan officer” then proceeded to say that my financial information was over 90 days old and that I needed to furnish this information again. Until then, continue to make the trial payments. After being somewhat relieved that I was not “declined,” I proceeded to give her my next trial payment over the phone. Hmmmm, why did I have to call to find this out…they couldn’t send me anything in the mail?
I called back an hour later to speak to someone else and the rep said, “I have no idea why Nancy told you to resubmit your financial information…we don’t need this unless there has been any significant change in your income.” After being put on hold for a long time, he came back with “it states in our system that you are approved to make more trial payments until May 2010…you have not been declined…you are still on “active review.” IN OTHER WORDS, we haven’t even looked at your case yet but still send us your money while we still report you delinquent with the 3 credit bureaus and continue to charge interest and late fees.
After reading numerous horror stories regarding BofA’s terrible service and deceptive ploys, I’m debating on whether or not keep making these trial payments if there really is no loan modification happening in the end but rather a foreclosure…taking my money as “trial payments” but in the end will only foreclose leaving me without a home and without thousands of dollars. I’d rather save all those trial payments if they are just going to give me the run around for months and end up foreclosing me in the end!
@#*#@/?
I am so mad I can’t see straight. Bank of America does it again. They received 45 billion dollars from TARP and what do we get? Foreclosure notices. Not 2 people in the “Make Home Affordable” customer service department said the same thing. Each time I called I got different answers. I want to file a class action lawsuit or join if there is one already going in the state of California. They have done nothing and I mean nothing to help us. They actually increased our monthly payment. Somebody please say something to make m feel better?
Bank of America here in Nevada is not any better. That’s a given since we seem to be number one in foreclosures. Once B of A took over our mortgage from Countrywide, we have had little to no help for a modification. We taken by a modification company, and have been trying to work with B of A and Chase on our own, to no avail. And I agree. You never get to talk to the same person twice at B of A. And as far as I can tell, none of them understand the Make Home Affordable Plan. I too would glady join in on a class action even if it does no good, at least we’d get their attention.
We too got a trial forbearance from B of A. With the promise of a more permanent modification. When we receive a statement the payments have not been credited. It’s in some trust account. We been at this with them since Jan 2009. We finally had to hire an attorney to file BK and also go after a mod from B of A. We were stupid and tried to hire a modification company and got taken. So now we have a very reputable attorney that handles nothing but BK and modifications. It’s a crying shame people are forced into this situation even when they do everything the right way. If B of A had the money to pay back TARP funds and are also getting $10,000. per applicant gov’t gives them for considering a modification??? then where are these modifications???
Hello Everyone
It time to stop talking let all get together to take B of A to court.I will not tell our story because it’s the same as EVERYONE ELSE ON THIS BLOG. We live in Los Angeles County. I AM READY TO take on B of A for what they are doing to ALL OF US. ENOUGH WITH BLOGGING.ACTION PEOPLE ACTION.
email sasha_90062@yahoo.com
Tania – What is an MHA?
have mod papers but 8000.00 dollars in other fees and after 3 sherrif sale postponments still dont have accounting for other fees i have loss mitigation counslor and attorney working for me two professionals doing a great job. they both say boa other fees are not legal, thats why they wont send accounting. I have over 1000.00 invested in mod and boa will not work with my professionals will more than likley lose this home i have paid on for 9 yrs. with out a late payment. my attorney told me boa got billions of dollars in free notes from countrywide with money to help they got note for nothing and would be happy to get 1/4 of note in cash because they paid nothing and any cash they get is a bonus to them and they are looking for money to offset loan repaid to US government.
The best way to teach Bank of America/ Countrywide a lesson that CONSUMERS really do control the market: close all your bank accounts, 401k, & other financial services that are tied to BofA. Spread the word to AS MANY PEOPLE as possible, and see how they react once they start LOSING significant customer base all across the nation. START banking with your LOCAL banks ASAP.
This is a fascinating site with lots of great horror stories. Here’s mine:
Last week I received a packet from B of A to apply for a loan modification, then a few days later I received another one. This was after a full year of attempting to get someone at B of A to give me an answer one way or another. I am guessing that I have talked to 60-plus people, called 20 different toll-free numbers and spent more time on the phone to India than someone doing a Gandhi research project might spend.
Funniest thing is that I was already rejected for a modification via a brief letter about a month ago. So, then I get a call tonight from the “HOPE” department at B of A asking if I’ve returned the Fed-Ex letter I got and I reply that I received two packets – so which one do I fill out? I also mentioned that I was already rejected for a loan modification a month ago. So she tells me she doesn’t know anything about the rejection letter, but to fill out and send back both packets. Huh?
I am seriously considering not sending anything back at all, after reading the horror stories here about people who filled out all the paperwork and then ended up behind by thousands of dollars three months later. I wonder if trying to refinance through some other lender would be the best way to get out of the grips of B of A. Assuming they would refinance me, that is!
To Whom It May Concern, In Sept. ,2009, I applied for Your Home Loan Modification. On 11/02/2009, we recieved your package, and within (3) days returned the modification package with everything asked for. On 2/26/2010, we were asked to provide MORE info. Today (3/31/2010), we have still not heard any word about the modification. I would like to think that after (7) months, we would have heard yea or nay. Can you please help. Respectfully, Leonard J. Arch
I am a former Bank associate. You would not believe what goes on behind the doors. I asked to take the day off for my son’s graduation and was told no because I was behind on my Sales. After going over my manager’s head, it was hell after that. Needless to say, I was fired in November with an income loss of $70k. The people they hire now are to act like robots (no feelings or emotions). I too have my mortgage with BOFA after a merger. I have sent information so many times, I have a legal pad documenting the phone calls and the names of who I have talked to. Sometimes I am given a wrong fax number to fax the 45 pages they keep asking for. Then they want 8 weeks of updated paycheck stubs because they sat on the previous faxes and they are stale dated now. I could not work no longer for a company that no longer cared about its customers or its associates. By the way,I had worked for BOFA for 15 years. Sign me up for the lawsuit….gh
Anyone found a very good classaction lawsuit against bofA about these mods not being done. Loan amounts not being reduced, interest rates not being reduced? I have been dealing with this since jan 2008, with results from bits and parts of all the people’s stories above. Please contact me with any and all info I want to start or join an classaction lawsuit. Anyone with info contact me at aarinikispop@aol.com or 760-2506387
thanks
brooke
I fell behind on 4 payments with bank of america but have stayed in contact with them every 2 weeks. Every time I call them i get a different story from who ever answers the phone. How can people that work for the same company and have access to the same information give different stories. One rep told me I qualify for a trial modifaction payment and to make that payment for 3 months and then they will let me know my status. So I make my first payment and 2 weeks later some guy is at my house taking pictures for B of A. I call B of A and they tell me there is no modifaction trial payment for me and that I am in pre-forclosure status. I call back 2 hours later and some other rep told me that I am still qualified for the payment modification. THIS IS SO F-CKING FUSTRATING!! I have contacted an attorney and have him working on this modifaction for me.
I have been trying to get a modification from BAC, I have
been transfered to all kinds of departments and I stopped counting on how many representatives I have spoken to. I send bac all requested documentation, and every time I phone for an update on my application papers seem to dissappear. The representatives at BAC seem like robots because they all repeat the same informaion. I amso sick of this situation and do not know were else to turn.
i spoke to a supervisor today and she was like…how did you get my direct line? She is supposed to be working on the modification for me but I don’t believe her. I am still keeping my attorney till I see some results.
Holy Jesus!!!! SOMETHING HAS TO BE DONE IN REGARDS TO BANK OF EFFING AMERICA….I HAVE BEEN GOING THROUGH THIS SAME NIGHTMARE WITH THEM SINCE JULY 2009….I WAS TOLD I WAS APPROVED THEN NOT APPROVED THEN EVERY TIME I CALL THEM (THAT IS WHEN I CAN GET THROUGH ON THE PHONE LINES AFTER WAITING AT LEAST 45 FREAKIN’ MINUTES ON HOLD) I AM TOLD BASICALLY NOTHING…I JUST QUIT PAYING MY MORTGAGE PAYMENTS TO THEM SINCE DECEMBER THINKING THEY WOULD BE CALLING ME TO NO AVAIL…..I HAVEN’T HEARD DIDDLEY SQUAT AND HAVE BEEN TREATED IN THE MOST UNPROFESSIONAL MANNER ONE CAN EVEN TRY TO IMAGINE. AS OF TODAY, APRIL 5TH, 2010 I STILL DO NOT KNOW IF I WILL BE GETTING MY MODIFICATION OR IF I NEED TO START SHOPPING FOR A TENT!!!!! THOSE GREEDY BASTARDS.
PS….MY MORTAGE WAS ALSO ORIGINATED THROUGH THE INFAMOUS COUNTRYWIDE AT A SUBPRIME CRAPPY RATE WHEN MY CREDIT WASN’T HALF BAD. WHAT SHOULD WE DO??? SOMETHING MUST DONE AND DONE SOON.
My story is the same as many. I made my 7th payment on the “Trial Loan Modification” today when it is supposed to be only 3 months they you are either denied or approved for a permanent modification. When I called today and finally got through, I was told to keep making the payments, that my file was with the underwriter. But, he said, there is no guarantee it will be approved, but keep making the modification payments. That is the last one I will make. They can take me to court and I will share my story with the judge.
After 2 years and many promises and 10,000 plus in payments, nothing. I have been lied to and lied to. The accounting is WRONG, and there are fees after fees. My States Attorney Generals office can’t get info from these people. Next week I’m going to a lawyer. I have documented everything and responded back with written information to BofA. So I say sue them….
I fell behind a few months and have been making regular full payments for the last 4 months. In March I received a letter of intent to accelerate my loan to forclose on my house. The letter states that I need to pay about $6,000 or the will forclose on my house. That is equal to 3 payments. Last week B of A called me and told me I am 5 months behind. How can I go backwards two more months when I did not miss anymore payments.
I forwarded this blog to the President with hopes he may just take a peek at it. It is sad and I am sorry for all of us because we have no hope with Bank of America. For some reason they dont want to help. I received a modification in 12/09. After 6 months of waiting for paperwork to be complete, I did not have enough money saved in the “on hold funds” from the payments they told me to make to cover the loan. I originally accepted a 5,000.00 add on to my principal to cover my payments I was behind and still, after the paperwork was done, I was short approximately $3,000.00. And it also appears that the money was not applied correctly. So in turn, my original countrywide loan of 15 years for $1700.00 / mo. turned into a $1500.00/ mo mortgage for 6 years until I caught up on my past amount and then $1150.00 for 34 years. I’m sorry but does this seem like a GOOD modification and help to me??? NO!
SoI was then sent to Freddie Mac for a new modification and Sent in all paperwork 11/02/09 . 11/28/09, I lose my job. 2/12/10 I receive the three month trial period of modification. Now trying to get this done is useless. 3/17/10 I was served with summons of foreclosure and can now see my home on the internet as a preforeclosure which explains cars going by slowly. For the past two months I have been repeatedly asked for a 9 month guarantee of unemployment in writing from the employment office. I have explained to the bank this does not exist. Yesterday I had a message on my machine that the supervisor from BofA states that without this guarantee, my unemployment will not be considered income so I guess therefore I am out of luck unless I win the lottery. I made my third trip to employment security begging for their help and being sympathetic they told me I am searching for a unicorn. So I am wondering if there is any one else unemployed finding this with them. I dont know what else I can do. I guess in the long run i’ll just have to give up my house. If anyone can answer the unemployment “B OF A ” guarantee paper, please email me.
flowershopgirl66@att.net
I’m tired of the crap. I dont live in a mansion, just a 150,000.00 home, nothing fancy/ needs updates and the garage is falling down. I’m not sure what good it does the bank to collect these properties. I would think it would be easier to help us stay in the home & maintain it. We’ll see. If they do not want to help me tomorrow, I may just leave.
I’ve been waiting since September for any kind of help from BOA. I put my house up for short sale and had a buyer with in two weeks. Since I had never been behind on payments I “was in a 5 mile line and I was in the back of the line” The banker told me to quit making payments. Since September I have lost 5 buyers because of no response from the bank. One offer was a cash out buyer. I only had 20,000 left on the table for a short sale. I owe 262 and had a buyer for 249. Now its April with a buyer trying to hang on. The price now is at 229. Still sending in the paperwork as requested but today I needed to resend paystubs, tax return, and bank statements because the original ones I sent are too old. Today I also received a forclosure notice pinned to my door. I’m done.
Full ViewTo Ripoff Report
From: MRS BONDS View Contact
To: EDitor@ripoffreport.com; EDitor@ripoffreport.com
——————————————————————————–
Full View ID Theft, Horrendous Loan Mod Lawyers, and more
From: MRS BONDS View Contact
To: consumers@lfbb.com; consumers@lfbb.com
——————————————————————————–
This may sound crazy but I live outside Philadelphia and this is what happened to me.
I am on social security disability
Bank of America stole all my money, I swear.
Wells Fargo holds my mortgage and three times I did the loan mod, paying three months in a row. I was one month late and they would not take my money.
Bank of America forged my signature on a HELOC which was down to $1000.00. They had the nerve to use the HELOC as overdraft when I had a lot of available credit on several credit cards.
I am now in foreclosure on my $400,000.00 home and in loss mitigation. I have gotten the runaround that is sickening. I have my Masters in Finance, I know what they are doing.
I obtained an attorney in 2005 for wrongful termination and she was so stupid, the box on then 1099 indicated I had lost wages, now the IRS thinks I earned $ and the lawsuit was for lost wages/independent contractor, when I won for depression, illness, etc, not applicable to pay taxes.
I hired a stupid accountant who I paid over $500.00 and he did not follow up on this mess;.
The IRS insists I owe 15,000.00 in back taxes which is soooo untrue.
Wells Fargo made me pay 3 months 3 times to prove I am eligible for a loan mod and now I am in loss/mitigation AND foreclosure. I never received ACT 91.
I have heard from horrendous attorneys telling me that I can’t get a loan mod without them which is stupid.
Bank of America denied my fraud claims, why, they don’t have a clue about the truth in fact, they were fraudulent when they saw my fraud affidavits/ They manipulated my accounts, ultimately wiping me financially devastated.
I am sick and tired of attorneys that tell me I need them for a loan mod.
If you are interested, any error with any bank gets treble damages. Obviously, I have no money but I will if any law firm is willing to take this on contingency. I have so much proven documentation that I am confident I will win.
My phone number is 484-318-7049. If you are interested you will be shocked about what occurred and I know this is a winning suit. Please call.
Pam Bonds
61 Militia Hill Drive
Chesterbrook, PA 19087
PS = I have equity in this home. Thanks!!!
Regarding my post above………..I began the process with BOA in February of 09. I had been wanting a remodification loan or anything to help with lowering my payment. I provided information as requested and waited, and waited, and waited…….Finally in September is when I decided rather than lower payments I should short sell. I’m still waiting for a response from BOA. So this process has been going on for 14 months.
Dear “Actual Worker”,
I appreciate your comments. However, socialism began with the bailout of companies like Bank of America and Countrywide. These companies helped create this mess by failing to follow practical lending standards. They should have been allowed to fail. We will suffer the same consequences at a much slower pace because of it and our children will have the pleasure of paying for it through our inefficient, wasteful government. I don’t remember as a taxpayer signing anything stating that I am willing to give money to the IRS so that they can in turn “loan” it to the large banks and auto dealers. I didn’t get a choice.
I was an independent contractor for a small business for over 5 years. I’ve been in the same field for well over 10 years. I lost my job because the greedy, idiotic owner decided he needed to obtain MILLIONS in real estate loans. Mr Owner, who hasn’t held a hammer or screw driver in his life, decided to become a builder “in his spare time”. He used his GROSS business earnings rather than his net personal income to obtain financing. He showed millions on his stated income loan applications and a mere $40-60k on his income taxes. The banks ask for tax returns. Did they ever question that? When the market began to fall he laid off employees of the only profitable business he owned (non-real estate related), hired his out of work, uneducated siblings for less money, modified or short sold more than 6 properties, and turned a good business into a completely unethical money making machine. There have been no repercussions for what he has done. He bought his house to make a profit. He doesn’t care if he lives in it as long as he can still throw $600 down on dinner whenever he feels like it and make his $900 car payments. Since I was an independent contractor I don’t get the luxury of unemployment. I’ve started my own business and that means I have very little income. I started my company with my personal savings. I haven’t worked less than 60 hours a week in more than 10 years. I’m glad you have a job, Actual Worker. Good for you. What would you do if you lost it? Collect unemployment? I hope you have plenty of savings because I would hate for you to have to eat your words.
I have a file 5 inches thick of financial information that I have sent in to BofA. I’ve been working on this since July of 09. They shredded my first stack of 50 pages. I felt the more responsible thing to do would be to work out an arrangement to repay BofA. What should I be doing, Mr/Ms Wise & Responsible “Actual Worker”? Give me your guidance and wisdom.
Thank you…Ummm…THE Non-Worker??
I have gone through the three month trial period called FOREBEARANCE by BOA. This has nothing to do with the Making Homes Affordable Plan. I am currently in the Making Homes Affordable Plan-this proentire process has been going on since October of last year.
The problem is that NO ONE IS GOING TO HELP ANY OF US!! The reason is that BOA has become so big that no one can or wants to take them on legally and they know it. The government is in bed with them so do not expect any help from them.
by making the partrial payments that BOA ask you to do during the Forebearance process and the Making Homes Affordable process you are being reported to the credit bureaus EVERY MONTH as delinquent. Your credit is being trashed because you agreed to this process-BOA forgot to tell anyone this.
I am making the payments requested and waiting to see what new adventures await me.
All should keep in mind that the loan mod’s are voluntary by the banks even the new plan recently offered by Obama the do nothing to help homeowners President. All he did was help big banks. Another thing to keep in mind is Bof A has no incentive to do a loan modification because they make more money foreclosing on your home. They are insured by Freddie/Fannie for any loss they incur in the foreclosure and they are reimbursed by insurance policies on the rest. So you see if you want action on this…Class Action suit against every bank not just Bof A, include them all Deutsche Bank, JP Morgan, Goldman Sachs, Citi…all of them involved in the bailouts and fraud. Then instead of supporting this administration hold them accountable for promises they made but did not keep.
What they all did was criminal…read the book The Big Short by Lewis and when you do it will make you even more angry than you are now because then you will see just how big of crooks they all are. They made hundreds of millions of dollars and then we bail them out with our tax dollars.
Insane and criminal at the same time.
If it walks like a piggy, talks like a piggy, by golly it’s a PIGGY!
BofA and it’s CEO Brian Moynihan reminds me of that song by John Lennon and George Harrison titled “Piggies” I invite you to listen to this song on youtube and see if it appropriately fits. http://www.youtube.com/watch?v=MIopI2isIKc&feature=related</P
Have you seen the little piggies
Crawling in the dirt
And for all the little piggies
Life is getting worse
Always having dirt to play around in.
Have you seen the bigger piggies
In their starched white shirts
You will find the bigger piggies
Stirring up the dirt
Always have clean shirts to play around in.
In their ties with all their backing
They don't care what goes on around
In their eyes there's something lacking
What they need's a damn good whacking.
Everywhere there's lots of piggies
Living piggy lives
You can see them out for dinner
With their piggy wives
Clutching forks and knives to eat their bacon.
Wright vs. Bank of America Lawsuit at: http://news.yahoo.com/s/prweb/20100323/bs_prweb/prweb3766544_1
When I filed my lawsuit against Bank of America, myself and United Law Group thought of the many others out there in the same situation. It was then that we decided to educate the public on what these piggy banks are doing, as well as unite us all together as one voice. Please help me turn this David vs. Goliath modification process, into a Goliath vs. Goliath.
Please stand with me and United Law Group and send an email to Bank of America that states that we will no longer tolerate their potentially illegal, fraudulent, irregular and abusive business methods.
Divided we might have fell America, but united we must stand!
Please send your email directly to Bank of America and include the following:
1. Your name
2. Your complaint concerning your experience with Bank of America.
3. Please end your email “I support John Wright vs. BofA Lawsuit!”
4. Please send a copy of your email to johns-wright@hotmail.com
5. Please send your email to both BofA link below and the CEO email
BofA Linked Email:
https://www3.bankofamerica.com/contact/?lob=general&contact_returnto=&state=VA
CEO Brian Moynihan:
brian.t.moynihan@bankofamerica.com
My husband and I have a home loan with Bank of America and we need a cash out loan to pay off some debt and medical bills . We also want to add taxes and Insurance to our loan is there an application on line that I can fill out for this?Please let me know as we also have some home improvements Thank you for your time, Ruth Hill
DO NOT GET INVOLVED WITH BANK OF AMERICA’S MAKING HOMES AFFORDABLE OR FOREBEARANCE PLANS.
HERE IS WHY:
1. While you are in the forebearance plan you are being reported to
the three credit unions as behind on your mortgage-thus ruining
your credit. EVEN THOUGH BOA HAS REQUESTED PARTIAL
PAYMENTS.
2. MAKING HOMES AFFORDABLE DOES NOT LOWER YOUR
PAYMENTS- BY THE TIME THE DUST SETTLES ON THE
CHARGES AND BALANCE ON YOUR PARTIAL PAYMENTS
THAT THE BOA ASKED YOU TO MAKE-YOU WILL BE MAKING
HIGHER PAYMENTS.
3. BY GETTING BEHIND ON YOUR PAYMENT THE BANK OF AMERICA CAN STILL FORECLOSE ON YOU!!!!! THEY DO NOT TELL YOU THAT.
THEY WILL LIE TO YOU-FORGET TO TELL YOU THINGS THAT ARE LIFE EFFECTING>
I am filing a legal complaint with my State Attorney General, The Federal Reserve, The Currency Controllers Office, and anyone else I can think of filing.
I REPEAT DO NOT GET IN BED WITH BANK OF AMERICA WITH THE REMODIFICATION OR FOREBEARANCE PLAN-YOUY WILL REGRET IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
WHITE RIBBON CAMPAIGN. Please wear a white ribbon on your lapel, and put one on your home and/or car if possible, in support of those of us who are losing our homes because of BofA’s unwillingness to provide relief. The white represents the “American dream,” our dream of owning a home with the white picket fence. Share this with everyone in your address book. The white ribbon campaign will hopefully bring awareness to our cause.
I went behind late last year on my mortgage by 1 month. B of A decided to work this out by spreading the cost over three months to make up for the one payment I missed. Shortly after this agreement with them, we received the MHA paperwork and filled it out, sent it in. More documents came, and we sent and faxed in EVERYTHING they asked us to do. It went to underwriting at the end of December and we haven’t heard anything. Recently we got a letter saying we hadn’t paid all five of the trial payments, which were only 20 dollars less than our original mortgage. We sent them the proof that we did indeed send them our five trial payments plus we called and confirmed it. Now they are saying we are missing a payment from February (which we did pay) and have declined our modification. We are literally hanging on by a thread and continue paying our pathetic excuse for a trial payment and they just now tell us something is wrong. Why can I not get any straight answers from these people? I am going to be looking at rental houses now because I fear it is too late to do anything to save my house.
I have been trying to finalize a short sale with B of A. I have submitted paperwork over and over again which they claim they lost or never received. After repeatedly dotting the I’s and crossing the T’s for many many months I had a buyer ready to go and they were lost because of ,what I believe to be, stall tactics and or complete inability. The second buyer has been completely qualified and all paper work has been submitted.B of A did not respond in time and caused the paperwork to be resubmitted. They gave us the 15th of April,which has come and gone, and won’t answer phone calls and e-mail. I have complained to the BBB. Now what do I do.
To Ken
That is becasue they will probably wait untill 2 days before the scheduled closing (they agreed on) and sell the loan off to Green Tree or some other associated financial company that will try to bully you out of more money! At least this is my experience!
This is simply rediculous! Me and my family have been fighting to save our home for 2 years now with no GOOD RESULTS!!! With the faxing of the paper work, writing hardship letters every month and persenting supporting documents NEVER helped at all!!! The staff never knows anything about anything!! You are told one thing that gives you hope and then you call back a week later and someone tells you something completely different…snatching your dreams and faith right from under you…THANKS BOA!!!
If you are having problems with Bank of America send your complanit to the OCC. Comptroller of the Currency, Administrator of National Banks, Customer Assistance Group, 1301 McKinney St-Ste.3450, Houston, Texas 77010-9050.
After contacting my U S Sentator, the Governor’s Office, Office of Financial Institution (do this one also) in my state, I was referred to the OCC. The Office of Financial Institution in my state is also keeping up with what is happening and asking for answers.
Good Luck to you. Remember – do not give up.
I got loan modification papers on the day before the auction of my home and quickly made the payment on the phone the guy told me the auction is being cancelled as we speak you wont lose your home..guess what? my home was bought at auction on april 21st boa didn’t tell me that and they accepted my payment and I never got a receipt for it and now I dont know how much time I have to get out of my home and I am ready to contact a lawyer to sue bank of america for unfair and deceptive practices and fraud..they kept the money and wont give it back to me stating it was posted to what you owe. For some reason the payment did’t get processed until 3 days after the auction! Now I have to hear from the buyer/investor via mail or phone or court to see how much time I have to get out..Funny thing is boa didnt tell me the money i had to pay and i couldve paid the arears but apparently here in knoxville tennessee there is no redemption period after auction!
We are all in the same chicken wire canoe floating down you know what creek.If we were millionares we could get a lawyer and sue Bank of Russia for what they have done to all of us-of course you have to be a top executive at Bank of Russia to be a millionare I guess.
Unless everyone groups together and files a legal complaint with the Currency Controller, the Federal Reserve, your State Attorney General we will get no where. Simply put-they are crooks and scammers. They are in the real estate business now-taking houses for nothing. I have been lied to, given wrong instructions, etc.
and will probably be foreclosed on also.
I am through with them-
The rest of my life will be spent trashing these bums.
Hank
I have been working w/ 3 modifiers over 2 yrs. and not getting any where with Bank of America They only had their lawyer tack on more charges and gove me a sale date of June 2 2010. I am a widow with sveral medical problems and NEED to stay in my home. The mortgage is up to $97,000. w/ home value of $56,000. I have been bounce from lender to lender over the last 4 yrs. Fidlity lenders never left me any documents so I could refuse their loan. The modifiers told me not to make payments on the mortgage over the 2 yrs.
To Whom It May Concern:
I am currently a customer at bank of America. I have recently divorced from my husband and the issues were domestic violence. He has really messed me up with my home. My husband signed a loan modification with me last year and dropped out of it after he found out that I was still going to divorce him. I recently got approved for a loan modification from bank of America and the worker told me that I could not get it modified without my husband’s signature. The worker closed my request for a loan modification and stated that I failed to comply. I have court ordered papers stating that my husband signed everything over to me including the home. He told Bank of America that he wanted nothing to do with the home and he was not going to sign the loan modification. I have requested that bank of America to fax the loan modification over to my attorney and my attorney will motion my ex husband back to court to sign the loan modification. My court order states that I have to do everything in my power to get my ex husband name off of my loan. I am a single mother taking care of my house hold the best way that I can with very little income that has been reduced by at least $2200 dollars a month due to my divorce. I really need bank of America to work with me in getting this loan modification. If I lose my home because my ex husband decides not to sign the loan modification this will leave me and my daughter on the street. I am to have no contact with my ex husband due to the domestic violence order in place. Bank of America has asked me to contact my ex husband on several occasions to have him sign the loan modification. Out of fear from the domestic violence I have not contacted my ex husband. I have my court order documents that states that 845 Raindrops Rd, Gastonia, NC 28054 is my primary resident, and if my ex husband is caught on the property he will be arrested. I really need bank of America to help me with this situation and to get everything worked out so I and my daughter can move on with our lives. I am currently doing the best I can with the income I have. I am currently paying legal fees also to keep my ex husband away from me and my daughter. Your help would be greatly appreciated. I am asking that bank of America help me with a new loan modification that is affordable to the income that I bring in and to help me regardless if my ex husband signs the loan modification or not. Please do not take the only home that I and my daughter have right now.
IS THERE ANYONE OUT THERE THAT CAN HELP US SUE BANK OF AMERICA???
IS THERE ANYONE IN THE GOVERNMENT SUPERVISING THESE IDIOTS AT BOA??????
CONTACT: chinsako1@hotmail.com
I could tell you my story but you can read any number of the comments above to get it. We are all in this boat together and it is sinking. What the hell can we do to save our homes form being stolen from us? What is this country going to look like when all is said and done? We have put our heart and soul in to making our houses, homes. Being sold un-lawful loans that cannot be made right is the opposite of American. Bank of America need to live up to their name. They may have purchsed these toxic assets,but now they need to make good on them. Otherwise they are contributing to the demise of this once great country. I see more and more for sale signs going up like headstones on our dreams. Who will be the first to fix our cracked foundation? So as of now you are Bank of UN-America.
My numbers almost up,
Lisa
If anyone has the e-mail or any other correspondence numbers/addresses to reach someone who can actually help or at least to bother them pease let me know! The information on the link has expired. I am going to send a letter to as many addresses,e-mail, until it reaches someone who will help!! Anyone else had any luck?? What can we ALL do????
My problems started 4 years ago with then Countrywide. I’m not sure why I’m in this toxic loan because my credit was great and I put lots down in the form of equity (it was a refi). My payment went from $931 month to $2700 mo and my income went down 80%. I called them before things got really bad and they didn’t want to help. It has now been 4 years, 2 Chapter 13 filings, and an Attorney General who said “help is on the way” 18 months ago and yesterday said “well, if you can’t afford the mortgage anymore…maybe it’s time to move on”. Honestly, I have been bounced around so much that I can hardly function anymore. My teenage daughter went to live with my parents because she couldn’t stand it anymore. So why do we all take the time to share our tales of BofA woes? Why don’t we all collectively do something about it? Or is there really anything that can be done? Can any of us afford a long drawn out legal battle? Are they actually doing anything illegal?
It is both comforting and extremely disturbing to see so many familiar stories. Although it is nice to see I am not alone in this, it proves that they need to be stopped. I have four children and I am not about to lose my home because the high rollers at the bank can’t get their act together. In two years, I have called at least once a weeks, the majority of the time I even call daily, yet I have NEVER spoken to the same person twice. What B of A is doing is not only wrong, but surely criminal. At the very least they are responsible for all the emotional duress they have caused all of us. If there is an attorney out there that would be willing to take our case, I suggest we file a class action lawsuit and put a stop to this once and for all. Please contact me at: niffer11@hotmail.com
Instead of sitting around complaining, we need to fight for our homes. I am willing to even put in the money B of A will not accept for my mortgage payment, towards filing a lawsuit. If no actual crime is found, we still have civil court where they have committed numerous torts.
Well I am not going to tell you ALL the gory details which is about 2 years worth of crap. It started with Countrywide, we were in a crappy loan and in the middle of re-fi when they stated we never had a refi in process. Then we were told we had to miss 3 payments just to qualify for a remodification and got no where with Countrywide. After waiting for the dust to settle with the B of A take over, it’s been one problem after another. All I seem to do is send our financial information over and over and get the run around. Oh, we were offered a remod in Nov. last year but we refused to sign because they tacked on about $80,000 to the loan balance????? I told them to go back and not only take that off but they can reduce it because they stand to lose way more if we just pack our bags and walk away. We are upside down on our loan by $300,000. We don’t want to walk away and foreclose but it seems we are not getting anywhere with them and no hope in sight. They need to do something about this problem and we need to make everyone aware of this.
Our loan was bought out by BAC from Taylor, Bean & Whitaker with out our n knowledge…we have never been behind on our home loan…we made our payment on August 6, 2009 to Taylor, Bean and Whitaker not knowning that the the acquisiton was taking place on August 6, 2009…therefore Taylor bean & whitaker received our payment. BAC immediately started leaving harassing phone calls for an outsource of people with some kind of accent threatening to foreclose on our house…Very bad impression of Bank of America that we had never done business with. 2 weeks later we receive a letter notifiying us of the take over. I immediately called TB@W they confirmed that BAC took over and that our payment would be sent to BAC. Being the trusting people that we are we assumed that would happen. Well it didn’t…Every day and still to this day we receive phone mean threatening phone calls left on both home phone and cell phones by someone in India I guess….I have called spoke to numerous people and have only been able to get one person that was somewhat helpfull…I was told to get a verification from our bank to state the payment was indeed made to TB@W which I did and faxed it in to BAC.. They were supposed to take care of the sitiuation. Well that did not happen…We still have made our payments on time, with them still saying every month that we are still behind that payment. Then received certified notification that we would be forclosed on due to late payments(we have never been late).. We received notice that we needed to make a 5000.00 payment to bring up to normal immediately…Our payment was only $2,039.00 per month. I called again got someone from BAC she could see clearly that it went back to the Aug payment and didn’t understand why all of this was happening. She suggested that I faxed the proof of payment again, I did and I called to see if they received it which they did. She also said that it would be a good idea to pay the late fees until they got it straightened out which I have and every month we go throught the same thing again…It shows on the statement we are passed due but it also show an excess of monies which we the late payments sitting to the side as a parital payment which should show a credit to us instead of being late. How can they call themselves an banking instituation and can not even do simple math. What has the world become with all the threats and mis treatment of good people.
Thanks,
Gaye
i need a lawyer. ive gone through this for 18 months.i kept records .they boa,make you go through 6 to 8 different departments and phone numbers,just to talk to the right department .bank of america,boa bac,boc , boa , now its bac,boa,lcc, bullcrap something,countrywide what ever it is also changes the name of the program you qualifiy for. they want you to update your financials every time you call . once you do that again they tell you 90 again (three months) then 45, 30, numerous times/days two weeks , then again ,again and again .which add up to years. youre broke in the first place,how dare they. plus putting my account no. and ss no. in other countries. costa rica and india,anywhere but usa. then boa says ,they dont know who the third party is. ask them. its them… they told me i might be able to lower my payment. well see
I have been working with BAC since Aug 2008 after been notified that I would be losing my job due to economic downsizing and forced to retire early. I worked with BAC trying to modify, documenting every call for a year and got absolutely nowhere. In January 2010 I decided to short sale, got a buyer within 2 days, even received several expected closing dates that never occurred. After 6 months, my buyer walked away this week. Now I am forced to either try to get another buyer, modify, or Foreclose. I never thought that I would be facing such a disaster in my retirement years. With increasingly failing health, I do not know how much longer I can do this. I will never do business with BAC not even use an ATM with their logo.
Does anyone have the contact of the President of BAC? What are the ramifications of foreclosure.
Everyone should write their Congressman about the business practices of BAC.
I had spoken with BOA rep in October to tell them when to expect my payment. I was immediatley placed into a loanmod program with a promise of 1000 less a month in payments. Three trial payments due 11/,12/1,1/1. I made Nov and Dec payments. Received notice 12/23 that permanent mod was done, they only reduced approx. 175/mo. Wow. What a farce. Wanted full payment on Jan 1. I told them I never made 3rd trail payment due 1/1 they said it doesnt matter, send full payment of 2600. Return notarized paperwork within 6 days. Merry Christmas!. Made Jan payment, called in Feb to make payment, they claimed I had a credit on account from final modification calculations and I only needed to make a payment of $783. I said I did not understand, she insisted this was all I needed for Feb Payment. Received letter from BOA stating that the final modification had been credited and mortgage account is current, if I have any questions to call a Julie Mae. I called in March to make payment, they claim I owed Feb payment. The account is overdue they said. Website is not updated and I asked for statements consistantly. I asked for “Julie Mae” no one knows who she is, can’t find her and phone number she gave sends me to collections. Was told not to call her. Called again in April, to make payment, still have me as owing Feb payment plus more. I spoke again with another manager, he said it was all corrected and I was up to date. Called again in May to make payment. Bill I receive has not credited past payments, state I owe over 5000$. I argue that I have paid every month and my escrow analysis shows I have a credit of 426$ , where is that check. Speak with another manager who says he has corrected the issue and that I actually have an overage of $785 in escrow and that I still owe the balance on Feb. I tell him to take overage and apply to balance of Feb. He claims that I am totally up to date. First week of June I receive 2 letters, one stating I am past due in payments and do I want to do a loan mod. The second is a notice of INTENT TO ACCELERATE my mortgage. I ONLY OWE JUNE’S Payment. I have made every payment every month Jan/Feb/Mar/Apr/May I have spoken to them every month and every month I was promised the discrepancies have been resolved.I have asked every month for a detailed history statement describing what they tacked on to the end of my loan after the modification. I have received nothing. Every statement has a different number on it , and that number does not match the amount they have when I call them directly. I have never seen such incompetency. Even though they took my payment directly from my BOA account every month some of those payments where not credited until months later. So what is being reported to the credit agencies, that I have been late on my payments since Dec???? We have been duped into this modification. If I had known that they would only have cut my payments $175 verses the $1000 they promised, I would never have done it. The amount of money they tacked on to the life of my loan and the effect on my credit is not worth the measley amount of the modification. Remember, they do receive money from the government each time they do a mod. So who did this really benefit. I have called attorneys, but the don’t want to touch this. How can they do this when they have been paid every month??? If you have any contacts of someone who can really help, please let me know. I can’t get past customer service. Maybe we do need a class action. Something is not right!!!
Similar situation…took sometimes over three weeks to get my scheduled payments credited…paid “trial” period for over 10 months on time only to receive letter stating not eligible due to not completing all payments before trial period ended…never knew when trial period was to end…we were told it was a 3 month trial…at end of threemonths we were told to continue paying as agreed because these mods were taking longer due to huge backlog….what can I do now???PLEASE HELP!
I applied summer of 2009, they said it would take a few months. Because I wasn’t behind, they said they could not modify my loan, only a refi. I went through the whole process twice and by end of Oct 2009 kept calling BOA to see when the closing would be. In Nov BOA said I cancelled my refi application. It later came out that the rep canceled my application. she said she needed to hear from me to process. I said I thought we were closing and why did you NOT leave a message. I can’t believe this. Does every actually need to go bankrupt first to get help? Was that Obama’s plan.. Once you drain your savings and every penny and sell what you can, they we might be able to help you. The bank should be required to refi ALL loans taken out 2004-2007 @ 4% and, if you have late payments, take it on the back of the loan.
I am another unhappy customer of BOA. Unfortunately, my loan was also sold to BOA by Taylor Whitaker & Bean in August 2009. If I would have been told that BOA would be my new mortgage lender I would have immediately gotten this changed. I continued my payments with BOA until approximately January 2010 when my husband lost his job, I contacted BOA and requested advise for assistance as to what I could do to keep my mortgage in good standing. I have never missed a payment nor have I been late. The representative informed me that since my mortgage is in positive status I would not be able to get any assistance. When I said “so what you are telling me is I have to be in default before you can help me? Do you understand that I am trying to avoid that and that is the reason I am coming to you? I have 4 young children that need to be cared for and obvisously they will come first” I was told to call back in 10 days to see if there was anything new they could assist me with.. I continued to get the run around. Finally, in February 2010, I was able to refinance my loan through a different company James Nutter & Associates. James Nutter paid off my account with BOA on March 31, 2010. BOA had already spoken to James Nutter and given them an exact escrow balance and payoff. James Nutter paid approximately $80.00 more than my payoff and waited for me to send them my escrow check so that they could continue my escrow. When I finally received my check from BOA it was approximately $180.00 short of what i was suppose to receive. After being on the phone with approximately 20 different representatives and being given the run around for an entire 8 hour day, I was finally told that BOA screwed up and sent a double payment for my mortgage premium insurance. I was told that they would research the matter and I would receive a call back within 7-10 working days. Those days passed and no phone call. I called again (by now it is the end of April) and was told that they had dropped the ball (again) and they were going to submit a request for issuance of payment. Again, no check received and no phone call. I called and this time spoke to a very rude representative who told me that they work hard to ensure that they handle all claims accordingly of course by now I was fed up with their lies and stories I demanded to speak to a supervisor and noone lower. After arguing with the representative for approximately 10 minutes she put her supervisor on the phone who repeatedly apologized for her rude manner and promised a solution by Monday (I called on a Thursday). Well Monday came and went and no phone call so I called him first thing Tuesday Morning and received a call later that afternoon from this same supervisor stating that he had gotten approval to issue a check (which I thought was funny because it was my money- and he needed approval?). He mentioned that the check would be issued that day and mailed no later than June 8, 2010. Funny, here we are on June 22, 2010 and when I call to inquire, I am being told that only he can check the status- WTF? He’s on vacation until the 28th, how convenient is that. I’m in the process of filing a complaint with the Federal Reserve and Better Business Bureau and I will be writing a letter to the President of BOA.
I watched the hearing on C-Span this week. I can’t believe that the banks said that part of the problem was that the homeowners were not submitting the required documents in a timely manner. The Government should not believe this either. I can’t speak for other homeowners. However, my loan modification request to Bank of America has been in limbo since February 2010. (Going on 7 months‼) Ridiculous! I’ve sent in the required documents twice. Back in March, I was told that I should receive the modified loan package in the mail within 2 weeks. I have not received anything as to date. I call every two weeks for a status update only to be told that the modification is under review. The assigned loan negotiator will not return my calls after several requests. BOA reps said the negotiator is the only one that can give updates. In the meantime, I am receiving letters from BOA to accelerate the delinquent debt, etc……. BOA reps told me to ignore the letters and promised me that my loan will not go into further foreclosure process while the modification is under review. Should I believe that? I don’t think so according to all the on-line homeowner complaints of BOA foreclosure prevention programs. For my wife, children and I, this is our cry for help.
Thank you,
Jemaul73@comcast.net
I don’t usually leave comments about corporations, but i have to say something today. I have been dealing with Bank of America for years. They are my mortgage holder and i also have my personal bank accounts with them. I have never been late on anything in my life. I am not the only one to say my family and i are experiencing hardship. I thought i could rely on my bank for help. I filled out the application and sent the documents like they requested, only to realize i was stuck in the ” waiting game”. The countless phone calls to Bank of America were ridiculous. I have been a loyal customer for years, and came to find out that i was DENIED. I heard from a friend of a friend about this gentleman named Mark Mairone. WOW! is all i have to say about this man. He is extremely knowledgable, courteous, and i swear if i called 12 times in one day, Mark was there answering my calls…..I was in shock. Mark Mairone is an exceptional Loan Modification expert. I would recommend him to everyone i know and even go as far as to say, every company should possess a man like this…….he is unbelievable. The reason i am saying this, is because this gentleman painstakingly modified my loan and saved my family and i from being foreclosed on. He gave me and my family a fresh start! Thank you so much Mark……….Kathy R.
I am outraged at the lack of service and professionalism I have received thus far by Bank of America. In November of 2009, I began my first trial payment in the HAMP modification and submitted all requested documents. While I was in this 3 month trial period, I received ANOTHER HAMP modification letter for a lower amount. I phoned BofA to find out why the second offer had come, and if indeed I could accept the lower offer while still in the first offer. The first payment of the second offer was going to overlap with a payment from the first, and there was no way I could make a double payment for the month. I was told that two different departments were handling sending out the letters, and that they had been sent out by two different departments. When I called each of the departments, neither could see the offer that the other had sent.
I was reassured that I could indeed accept the lower offer (in fact I was specifically told that when two offers are received, the lower of the two supersedes the higher offer. I specifically asked if accepting this second offer would then backfire on me and cause BofA to say that I had not kept the terms of the first offer. I was told absolutely not. I then asked if I could receive something in writing stating that. I was told that my proof was the second offer letter and making my payments. I sent in the second offer and began making payments. To my surprise, I received a notice of default (not sure if that is the exact terminology), saying that I was not keeping the terms of the first modification and that I should send in over $5,000. I called to clear up the mixup and was told that I had to physically cancel the first modification because I had accepted the second. I was given the phone number for the other department (remember two different departments sent me out the offers). I called as instructed and cancelled the first modification. I was already two months into the second offer. 5 months into it, I was denied the HAMP because “I refused the offer”. I called again to try to clear up and said yes, I did refuse the first offer while I was in it and began the lower offer (which incidentally I was told by a rep was most likely sent because they REreviewed my financials and that the first offer was not 31% of my husband’s income). The rep said I could appeal the denial. I of course said that I would like an appeal. A few days later, they denied me again, this time saying “Customer admitted to refusing the first offer”. WHAT THE HELL IS GOING ON HERE? Fees keep adding up. Now I am being told to start making my normal monthly payment. Well if I could do that I wouldn’t have needed to request assistance in the first place! NO ONE AT BANK OF AMERICA will help us! Several reps have even acknowledged that it is wrong what happened on my account and can see notes on my account in January which say that the REP ADVISED ME TO DECLINE THE FIRST OFFER. UNBELIEVABLE! PLEASE HELP!!!
Rosalie Rodriguez
Rosalie11228@aol.com
We have been involved in a loan modification with Bank of America for 10 months! Right before I dealt with Bank of America directly I was contacted by a company who told me what “cheats” BoA is and that they would take my house anyway. They convinced me I needed a lawyer. Told me to stop paying them and send them my normal house payment for their fee and they would be done with a modification in accordance with Obama’s plan. Well we almost got scammed out of 2,000.00 but thanks to our State Attorney General we got our money back. We then again contacted Bank of America and they took our recent scam under consideration or at least they said they would. After 10 months of sending and resending what they say are documents we never sent them after we have sent them 5 times already. For 10 months we have paid our payments on time and we are leaving other things go to do so. We were hoping to get a HAMP last we heard we didn’t qualify which we do says my accounting clerk husband. I finally sent and e-mail to the President and CEO of Bank of America. I told him what a disaster his company was and how much it resembled and behaved exactly like the company that actually DID scam us. I don’t doubt they will throw us to the wolves as soon as they decided to deal with us. It gets darn tempting to walk away when you are so over/under on your mortgage. We owe 50,000 more than the house is worth. How can we put money into keeping up our home with mortgage payments that take most of our fixed income? We never expected the recession when we retired, we had NO idea we would be in his situation in fact we planned on selling for a profit now. We are seniors just trying to keep ourselves in some type of home while we raise our 13 year old granddaughter. We have at least five years left before she graduates and we want to keep her in the same schools. But evidently we don’t always get what we want in fact we barely get what we need.
I too have been dealing with (countrywide) now BAC , My wife is a cancer patient andwe missed payments in 2008 . In june 2008 I agreed to repayment plan 2 weeks later I get Fed x —we are pleased to offer you this note to bring you current sign- date – return by july31 start regoular payments immediatly –I sign return make my aug payment as per this agreement . Forclosure letters continue thru 2008, each letter I get , I call we have no record of this your I sent a letter demanding they investagate then fix my account and ther reporting under Fair Reporting Act—Dec 9 I recieve replay that all is fixed and reported correctly to 4 reporting agencys for months june – dec. 2008
I get laid off and ask for mod–may 09 , Which I complete and Finalize Nov3 2009 Im happy, ye,a life is good until a week latter a new mode comes its for $800 more than original mortgage and $1250 more than my newly completed mod. I call BAC and am told their was multible teams working on the mods , decline and send back . Well I reply why is somebody working on a mod for me Mine was just finalized , I was told that she seen that and fr me return declined. So I did ><< I nevr get my statement for Dec– so I call and am told I declined my mod —- but it was finalized no you canceled it what what — well as of today i am in foreclosure 15 days left to answer court –despite 2 trials started then stoped because they have no paperwork or missing even though I had 3rd party hope record conversation saying all papers in BAC promised new package within 10 days it never came — asked congressman for help BAC not responding to him either finally I sent letter demanding verifiying debt , its amount a meeting to find my missing –misapplied payments
THen within a month I get (4)mod packages fillout sendback — READY —–6 days latter i get forclosure papers—– Well I have raised holy hell with every and anybody who would listen— Ive had 7 hrs on the phone with BAC's VP to the office of the president and has admitted Mod taken away wrongly—bad accounting in double posting and he found the monies from note They had me sign in Jul 08 —half was applied aug 31 other half in Sept but they cant find note and have asked me to fax them letter and note and letter of them repairing my account and credit Im not sure if this is good idea we are scheduled to speak again tommorrow to try to wrap things up Yet forclosure continues IM not sure what to do here any ideas
OH YEA heres my email if anyone can help
email==ggnugnu@verizon.net
Your story sounds just like ours. We too had a repayment plan – its going on the second year its been so long. This was when bac was still countrywide. Then we received the mod papers and were told not to worry about the repayment plan jus to start making pymts in feb. Well when I called to find out where to mail the new payment and trust me we were also very excited, they had no record of the new terms. This when on for so long. I talked to supervisors always getting a different answer and finally I was told we needed to reaply. Yes had to spend another 25 to refax all the paperwork not to mention we also received forclosure letter and late fees were being added on. Here we are 5 times later band still no mod. 5 times reapplying that is. We also need help
Its very discouraging reading all these post and realizing that my wife and I are not the only ones being given the run around by BOA. We have in the past had very good credit. We had previously owned a business for five years which was doing well but we decided to sell that business in 2001. I went to work full time in the same field for someone else. Then we decided that my wife and son would go back into business, only this time run the business from our home. We had added a garage and 896sq ft upstairs a couple years before and refinanced our home. We also borrowed money in Sept 2008 to buy the equipment that they needed and started the business. I was still working my full time job.
Then within a few weeks after they started the Banks started having their problems and the economy went sour. Starting a new business in a good economy is a challenge. but starting in the fall of 2008 was a disaster. Nobody has any money to spend. They considered selling out and listed the equipment which they bought used (at a really good price at the time) and which they had used very little and were offered less than half what they owed for it.
Then things get worse, I have been diagnosed with glaucoma and degenerative arthritis and other ailments. I have lost my vision in one eye and a large part of the “field of vision” in the other. I have been told by an eye specialist that I should not drive a vehicle, which I have not done in over a year now. I also have extreme difficulty standing or walking and use a power chair to get around. I have arthritis and bone spurs in my neck and at times have unbearable pain that is only relieved by lying flat. I also had two skin cancers on my nose and had to have surgery on those. The insurance did not pay all the cost so I was forced to cancel the insurance a try and make payments on the doctor and hospital bill. Now I have developed other conditions such as swelling and pain in my armpits, neck and groin, but have no insurance.
I worked on for a while as long I could I ride with someone else, but during the day I would have to lye down for a while due to the pain.
These “spells” were becoming more frequent and also I lost my ride, therefore I was forced to give up my job. I stay home now and try to
help run the business with my son and my wife has went to work.
Now comes the really sad part. After falling behind on our payments we heard about the Home Loan Modification program. I called BOA and they told me I would receive a FED X package with forms and instructions of what to send in. I sent all the information they requested and waited several weeks. When I di not here from them, I called and the lady said I would have to send in the information again
because I had used whiteout on one form and I had not signed the copies of our tax returns. These were only the copies the accountant had given to us for our records so we just had not signed them. Anyway they said that I would have to send the information again this time two copies of everything with our account number at the bottom of every page.They said they would send me the FED X envelope. They did not. I called and they told me agian they would send the envelope. They did not. I called again they told me the same thing. Again they DID NOT.
I finally got the address, scanned all the documents into my computer
and printed two pages of everything with our account number at the bottom of every page. Then I paid $29. to Fed X it to them. i called and thay said they received the documents 6/21/10. Waited. Waited. Did not hear from them so I called on 7/02/2010. They said “we need you to send more information”. I asked “what information?” and the lady began to read off all the stuff I had just sent. When I told her that they had received it on 6/21/10 she suddenly found it. She said I did not need to send anything else. So I waited again. I called back on 7/15/10 and was told “we are waiting on more information from you”.
I explained again how I had already sent it , it had been confirmed that it was received, and that the last lady had even had confirmation from her supervisor that I did not need to send anything else.
The last time they called me asking for a payment they informed me that my payment amount had actually increased by $50 a month.
I am getting ready to call them again. I don’t know what to expect.
I hear from BOA almost every day some times after bedtime.. They call and want to know exactly when they can expect a payment. They seem to have plenty of people in that department, maybe they should move some of them to the HOPE (JOKE) team.
The bankers should read Matthew 18:23-35
They got their bailout from the government, which is supposed to be of the people by the people for the people. This forum is a good thing but this issue needs real exposure, the news media should be covering things such as this. But the news people have contributed more to the problems of this country. I did email the White House and received a
form letter in an email. Thanks for the help Mr Obama
Bank of America making home affordable process is a total joke. July 2009, I asked for a modification due to a reduction of income. I was denied. December of 2009 fed ex package arrives on the door step. Making home affordable plan work out. Here’s your new trial modification payment while we work out a modification plan. I called and said I didnt qualify. Bank of America assured me they were commited to work out a modification for me and based on my income, which they used my net I would qualify. I sent in the paper work in the return fed ex envelope within 5 days. And sent in my 1st payment. Bank of America then sent me another letter, asking for the 4506 form and my tax return as they had not been received, and provided me a fax number to send them to. I sent in another copy of my tax return along with another copy of the tax return form 4506. Another letter arrives, they have not received my tax return or 4506T form and I would be disqualified if I didnt sent those in within the next 10 days. I called BofA and was told they didnt know what fax number that was but it wasnt correct and gave me another fax number to fax the tax return and 4506T form to. I once again faxed the required paper work. I called to check on the status. Once again have not received my paper work and had no knowledge of the fax number I repeted back to them. Once again faxed the required tax return copy and 4506T form to them. Receved another letter via fed ex. This one from the underwriting department. Please sign and return the 4506T form. No form in the envelope. I called customr service once again. And got the underwriters supervisor. Who faxed me the form. I was able to get it back to the correct department, since I had a fax number on the fax. I would not have been able to have got that back to them without that. They had once again provided me with a incorrect fax number. I called the underwriter, who confirmed he had all the paper work needed. Nathen Shirmer says he would now send the paper work over to corporate for them to find a loan that will work for me. Letter arrives. You do not qualify, your income is over 31% of fed guidliness. Which they had added another 400.00 a month to. No wonder our banks have such financial problems.
Aleksandr Sukhotskiy
4311 Colfax Ave #221,
Studio City, CA 91604
Phone (818) 625-6173
sashas90046@yahoo.com
“BANK OF AMERICA”
This is a complaint against a “BANK OF AMERICA” about my loan modification. Loan number: 116440388. I have always paid my loan on time for almost five years. I have been working a RN for CS Medical Center for six years. My overtime hours were taken away in April 2009 and that means a nearly 40% reduction in my income. I’ve have been calling bank about loan modification for a half a year, than I have applied for a loan modification December 22 2009. I called the bank every once in week and talked with different departments and representative to find out my status of modification. they got me different information. Every time I spent about 3-7 hours on the phone, they did transfer me from one representative to another, from one department to another department, some time in different countries like India where representative barely speaks English and have not has any training what so ever about modification process. The information was constantly inconsistent. Some representative is hang up the phone if they are not able to answer a questions After several months, I got information that I qualified for federal government’s Home Affordable Modification Program and received 12.22.2009 package from “BANK OF AMERICA”. A Package include in:
The hardship Affidavit completed and signed by each borrower
A completed, signed and dated copy of the most recent tax return for each borrower
A signed and dated copy of the IRS form 4506-T for each borrower
The Freddie Mac Form 1126, where you provide your financial information
Documentation to verify all of the income of each borrower-exact required documentation is found on the enclosed checklist.
I called representative at 1 877 221 0825 for help me fill out all of them forms. After that, 01.19.2010 I sent a package to BAC HOME LOANS SERVICING, LP HOME RETENTION 390 INTERLOCKEN CRESCENT STE 350 through FEDEX Express Package TRK# 4212 7963 7002
So over the past 7 months I’ve spoken with approximately with a 100 representatives from Bank of America from other department, faxed and mailed every piece of documentation they asked for within the timeframe they required but no one has ever contacted me. I have their names, departments, extensions, dates time, and what they have been told me.
I’ve tried to find out the status of my work-out only to be told I had to call a number which only leads to endless. Bank of America came up with every excuse to defer me from a home loan modification, from stating they lost mine paperwork to saying they never approved the new terms of the mortgage agreement. I HAVE NOT receive any documents from Bank of America shows my process of Loan Modification.
My loan terms 380000$ 6 % fix for first 5 years, payment 1920$(interest only NEVER LATE), according to Bank my payment become 1824.24$ (that will include principle, interest, and property tax, insurance.) Since January, I have made that payment in time I have prove of that. Bank INTENTIONALLY HOLD my payment making me delinquent on the loan, charging me all additional fees for that time. Since January, I call them monthly to make a payment over the phone, because internet doesn’t accept payment for some reason (saying contact representative, also I was not able to see what is my payment amount should be and doesn’t reflect any modification process at that time) Every time I call the bank and ask them to fax me paper work or give me any type of conformation about what they told me or to find out status of my loan modification process, they refused, they reassured that my loan is under review and it will take at first about 60 day, than about 90 days than 120 days. No result…..
Every time I call and I ask them:
1. What are your name, department, rep ID, and extension?
2. Can you tell me status of my loan??
3. How much do I need to pay??
4. When my loan modification process is will be completed??
5. Can you send me statement with break out of my payment?? Meaning how much I pay and for what.
6. Can you send me any type of document proving that I am in modification process??
7.
7/12/2010 I talk to representative Dona Parnett 1800 663 0102 ext #9416 stating that on july 9 I was declined for a reason of INTERAPTION IN PAYMENT.
In May 2010 I opened company, set everything, 1800 number, web site, hire 5 people for work, etc, It seems everything start well, than I need a little loan just to start operate, than I applied for loan from Chase, they decline me because my credit score was down due to delinquency on my loan (my credit score usually above 730, for 11 years I have never NEVER been late on any of my credit card or any loan or any negative on my report until now). I fire 5 people, company none operated now.
I am so frustrated. I don’t know what to do. It seems that Bank of America, manipulating a system. Economy, small business, are effected by their actions. Bank of America’s failure to act was a violation of its obligations under the federal program, and an intentional one. The Bank of America has made an affirmative decision to slow the loan modification process for reasons that are solely in the bank’s financial interests.
I DON”T know what to do.
Help me.
P.S. I have all my documentation, copy of documents, scripts from conversations, available upon request.
Bank of America dropped the ball on my trial modification when I successfully completed three trial payments on time and continued to make my seventh trial payment, even when my trial period was to end after the third payment (on March 1, 2010) according to my official trial documents that I signed and sent fedEx to Bank of America.
I called monthly to check on the status of my trial modification and waited nervously for Bank of America to contact me or send me anything about when to expect my permanent modification. I was only told to keep making my trial payments until I received my paperwork. On the seventh trial month (in July), I was shocked to find out that Bank of America dropped my case after my third trial payment when their system indicated that I declined my modification!
I immediately contacted Bank of America’s OOP office (sent email to Barbara DeSoer) to resolve their gross error because I did not decline my offer and never received any communication whatsoever from Bank of America about the status of my modification. Bank of America also ruined my good credit when my score dropped 100 points during my trial period! Their OOP office esclated my case and finally assigned a negotiator to my case because I had no negotiator when I started my trial period. My negotiator, Julio Esparza now tells me I have to reapply for the MHA program and submit all my documents to start the process all over again!! He claims my file indicated “incomplete data” which contradicts the information that their third-party HOPE team file has for my case file (I have no missing or incomplete documents in their files).
I started my modification process for almost two years now and this process is an absolute nightmare when Bank of America is lying to cover-up their mistakes or intentionally dropping qualified homeowners from the MHA program!
send all the emails to whasington none stop some one is bound to here us!!!!
I have the same story; It’s a JOKE; Bank of America should be held accountable for such POOR business ethics; I let the Better Business Bureau know of this extortion -but the complaints need to be heard by EVERYONE- news stations- government-….
We have been trying for over a year to get a Mod with BOFA .. they finally have told us there is nothing they can do… My hubby was laid off for 5 month and then took a job with a big pay cut however continued to try to make the payments.. well with no help from them we finally got behind and still no help from BOFA.. they want our house WHY I have no clue..I have called them almost every day to try and get someone who is willing to help or listen and you either get sent to India or you get a CSR who is probley a 20 year old kid that is clueless to the whole thing.. And just yesterday I had a women hang up on me because she couldnt answer my question as to why we didnt qualify for anything…. I just dont get why no one has filed a Class action suit against them yet … I live in Fl and have contacted Numerous attoneys who just dont have the balls to go agianst these Theives…I think all the BAC customers who are in the same Boat should meet somewhere and go to Congress of CNN and demand to be heard.. at this point they should give us our houses for free for all the aggravation and stress it has caused us….
I bank and have my home loan through B of A. I’m getting ready to start the modification process for a 3rd time. B of A was non responsive and I got scared and hired someone. Then I started reading how they will request a good faith payment after the deal is over…I can’t pay that! I don’t know what would happen if I ended up living on the streets at age 53. Someone needs to get B of A to cooperate and help people. Or do they have more pull that our government?
B of A is someone I wish I had nothing to do with. I don’t know what to do, or who to call upon to help me. I’m lost.
B of A approved our modification 7-11-09. We have lived up to our end of the bargain. However, B of A will not honor their own agreements. We are facing foreclosure as of this month (Aug.) I need the name of a good attorney.
Bank of America will never give you a loan modification. You should be very afraid of them! I had a credit score of over 800 before contacting B of A for a loan modification. They told me over the phone that I definitely qualified for a modification because mymortgage payment was about 45% of my gross income. They sent me a contract which stated that I had to complete a four-month trial period to show that I can make my payments at the reduced amount by the 1st of each month, no exceptions. All four payments were pre-scheduled thru their telephone electronic transfer system to be made on the 1st of each month. I was given confirmation numbers for all 4 payments. This is when the nightmare began. They did not post my previous full payment, the 1st modified payment was not applied to the correct month, and the remaining 3 payments did not get electronically transferred as scheduled. My account has been screwed up for months. Numerous calls were made to B of A to have my payments posted properly. It still is incorrect. This has been going on since January 1st. I was charged late payments, returned check charges because they say my bank returned the check. They never even tried to transfer the funds. My bank has no record. If they were able to obtain the first month payment, why couldn’t they get any other payments using the exact same bank information. I had the money available. They say my bank couldn’t find me. That was BS. Long story short, my modification was denied because the payments were not made timely. Now my credit is destroyed and I will probably lose my house because now they expect me to pay the outstanding amount that has accumulated, which is original full payment plus all late charges and returned check fees for the past 6 months. Each time I tried to get my account straightened out, they would say they were backlogged and my payment will get posted. I stressed how important that they post it on the first. They assured me they would. Never happened.
I think they set people up to fail so they can destroy your credit making it more difficult for you to move on to another house, then scam you out of as much money as they can with late fees and returned check charges. They will ultimately end up foreclosing on my home because they also sent me a letter stating that I do not qualify for any other type of assistance.
As a taxpayer, I am apalled that B of A received billions of dollars in stimulus money which we funded, yet they are using it to acquire another financial institution and not for loan modifications.
Run as fast as you can from B of A. They will destroy you!
My wife held our mortgage in her name only. We started a modification process with Countrywide back 20 months ago. It’s a very long and complex story but my wife was diagnosed with Stage 3 pancreatic cancer in January of 2009 in the midst of trying to modify her loan. Then B of A took things over in May of 2009. My wife even told B of A in her Hardship Affidavit that she was very sick with cancer and that she needed the modification desperately because she feared she had little time left. Unfortunately she died a few weeks later in August of last year and the mod never got done. I called B of A in September and told them that she had died but that I wished to go forward with the modification. I sent in 6 “trial payments” and additional documentation including a certified copy of her death certificate. I learned yesterday that they do not acknowledge that my wife is deceased and have continued to call here and ask for her and send mail here in her name.
They lost her death certificate !!!!! And now have told me that I must “assume” the loan before they will discuss the account with me.
I refuse to assume this loan now because the new terms are actually much worse than when this whole process began almost 2 years ago. So I’ve given up and will lose my home. I cannot take the emotional stress that B of A continues to dish out. They have completely disregarded my wife’s death, my family and I and have not shown a single ounce of decency and compassion during our time of grief. So when the sheriff comes to the door with the foreclosure papers I’m going to direct him to Elm Grove Cemetery so my wife can be “served” properly.
I am looking for a good attorney in Connecticut who will have the balls to take B of A on in what is a clear cut case of negligent infliction of emotional distress. I have lost my wife, my kids their mom and now I am losing my home. This has all happened in spite of letters to my Congressman and the Attorney General of Connecticut.
B of A just isn’t intimidated by anything or anyone nowadays. It’s not even a question of wanting this home anymore…..the damage has been done. But I want my day in court and somehow I will get that.
Well just want to say is B of A bought my loan from Countrywide when they sold out and i have not had any problem with either one , they have been great, thank you. What i see is everyone wants free housing and not pay on there loans, I understand people lose their jobs and have no income but that’s not the banks fault. so don’t blame your problem on other people. just pay your house note or not, you make that decision.
RMC,
It has nothing to do with wanting free houseing. Everyone on here wants to keep there houses, and BOA has given me the runaround since Dec 09. We are makeing are payments, and still are getting the run around we had a lose of income due to cut backs in our company’s and with what Obama plan everyone wants to take advantage of it and it is well deserved.when you call and try to get this thing going they sent you all the paper work and then after you have sent them everything they asked you get something saying you didn’t send them enough and you then have to reapply, it is a never ending circle. and when you are doing you best to take care of your family it is very discouraging. and if your not in that situation i am happy for you but there are so many who need the help that is out there and BOA isn’t doing anything but running us around
Dear R.M.C. Please understand that you have not the slightest clue what your talking about. Millions of people have been lied to about Modifications. Please do some research because it is not as cut and dry as you think.
here is what I wrote to Brian Moynihan CEO…
I settled on my house in February 2006 with a fixed rate 30 year mortgage. Since the date of my closing I have always had trouble making the mortgage payment on time, however I always did until September 2008. In September 2008 I was released from job due to the economy and contacted Bank of America mortgage to have them suspend my September 2008 and October 2008 payment. From September 2008 to March of 2009 I couldn’t find a job to support the income necessary to sustain my lifestyle. I work full time, have 2 kids and a wife that is a homemaker who is in college full time. Since I wasn’t making the money to pay my bills I decided to not pay my credit cards in an attempt to pay my mortgage. Early 2009 I contacted a company that helped me bring my mortgage current. Bank of America mortgage called this a modification, but the payment, rate and term stayed the same.
I started my new job in March of 2009 and everything seemed to be good with my income situation till August 2009. In August 2009 I had an attorney representing Chase credit cards contact me and state that if I didn’t settle up on my credit card debt with them my wages would be garnished. I did not pay Chase when I was unemployed so I could concentrate on my mortgage. I send this attorney $4,000.00 between September and October 2009 which put me a month behind on my mortgage. Here is where I went through the most aggravating 6 months of my life.
In October I first contact Bank of America mortgage to see what options I had to pay the month I missed. No one at Bank of America mortgage could tell me if there were any options available for me. I was told there was nothing that could be done. I made a payment and missed the next one due to paying off my old debt’s from when I was out of work. Now I have a clean slate from my unemployment and ready to focus on my mortgage. From November to February I spoke to around 25-30 representatives from Bank of America mortgage that could not give me the same answer twice, nor could I ever get the same person on the phone. None of these representatives had any record of my previous calls. In February I was told to make a trial payment $1,755.41 for the next 3 months while my case was looked at. In March 2010 I receive a letter of intent to accelerate my mortgage since now I am 3 months behind. I called and talk to someone that I have never talked to before at Bank of America mortgage and she told me that I did not qualify for any programs and that trial payment I made goes into a different holding account and not towards my mortgage. That put me 3 months behind and shortly after that I received a letter from a local attorney asking me to pay my balance or face foreclosure.
If I would have known that trial payment would have put me 3 months back I would have never sent it in and just sent in my regular payment. I finally get a supervisor on the phone who seemed really shocked that a consumer had her number. She gave my case over to Cathy Peavy who was nice to deal with and that I could talk to the same person over and over again. She told me there are no programs that I qualify for but she could put me on a repayment plan for $2481.00 per month which is $500.00 more than my regular payment. I am having so much trouble making this new payment that I don’t know what to do anymore.
Can you please advise me on what course of action I have. I want to keep my house and will do what I have to do to keep it but I feel really shafted by the Bank of America mortgage representatives that I delt with last year. If they would have given me the option last year to repay the 2 months I was behind I would have done that without any hesitation. But what I have to pay now and that my house is severely upside down in equity I am at a crossroads on what to do.
Dear Aleksardr Sukotskiy:
My horror BofA story started 8/2009 and after we worked out a modifiacation in March 2010, no paperwork was ever sent to finalize, In my thousandss of calls to B of A, I was told to just make the pymts noted on the un-finalized modification as noted in the agreement without receiving the “crunched numbered final statement” so we made modification pymts for 3 months, then on 7/29/10 B of A send us a denial letter. All the months we paid from Dec 2009 to July 2010 are in a floating B of A acct, applied nowhere, meantime they are charging us tons of late charges and trying to forclose. I have a long list of names and extentions, some last names even. My husband took a cut in pay in July 2009, and extra medical and repair expenses overwhelmed us. We rerfinanced in 2008 and that cost us $6700.00 on our balance, Plus our Homeowners Assoc. had a $500.00 lein for unpaid homeowner dues, that was definatelrey deducted from the 2008 Re-Finance Closing. Our Homeowners Assoc. just notified me they never received any money at all, even though it is stated on the closing papers and we paid. B of A Retention and Advocacy representative are all taught to get the customer off the phone, by telling them anything they want, they’re encouraged to lie, cheat and hang up on you during transferring calls, You have to tell your story each and every time to call, because you are not allowed to specify a person {but they’ll email them for you and have them call you, Yea! Right!} They play with people’s minds.They probably wouldn’t think twice at forging docements. This almost gave my husband a heart attack, Do they realize what they are doing to people?
Jeff & Elizabeth Day
836 Cedar Trace Circle
Hernando, MS 38632
662-449-1505
Loan Number # 194438619
Two years, Bank of America has been promising modification.
Two years of faxes, phone calls, negotiations. Then the investors pulled out, because the profits weren’t sufficient . Two years wasted because of greed.
So then, Bank of America offered an “in house modification.”
Bottom line, this morning they told me “we ne…ed a payment of $31,000″ then we can begin to negotiate another loan mod.
I’m sick.
Good morning,
I am writing you today to ask, more like beg you for your help. I don’t know where to turn to. I am a single mother of 2 girls and trying to stay in my home. I was originally with Country Wide until they sold out to Bank of America. I had been trying for years to get my loan modified afther my divorce, but there was nothing the bank would do for me. I knew I could not continue to make the payments I was making and had hoped to get a modification before I feel behind on my loan. It finally got to the point where I could not make the payments any more for 6 months. I finally got the help I needed to get my loan modified. During the modification process the bank switched over to Bank Of America. I signed the final modifed agreement in the end of December 2009, for my first modified payment to be made January 1st 2010, which I did. I got the modification under the Making Homes Affordable program so I had a 3 month trial period as well, which I completed. Now here we are in August and I would think this whole thing should be done and the paper work completed, but this is not the case. I am getting phone calls and letters every week saying that I am behind on my payment. I have called Bank of America mulitlple times to get this straighten out and was told last month that they did the closing wrong which is why they are showing I still owe more money, but that they will get it fixed. Now I am still getting these phone calls and letters saying I owe more money when I already made my payment for August. They are saying there is nothing more they could do to help me. I don’t understand when I have made my modified payment every month as it was agreed, but now they are saying I owe more. There is no way I could pay anymore then I do, they want a whole payment from me again for August. I don’t know where to turn. I need to keep my daughters in our home and need someone to help me. Please anything you could do.
Thank you in advance for any help you could give me.
Debra Friedman
Does anyone know what NACA’s “SPECIAL PROJECT LIST” means???? and are there any stories about a positive NACA experience, where NACA really helped someone save thier home and got the a deserved loan modification?? If so how long did it take?
My horror story started in January, 2008 with Countrywide. Tried with them got the same ….as everyone else – nothing was accomplished. In July, 2008 started with Naca save the home, since, then hundreds of calls to both B of A and Naca nothing still has been done. But, I can assure you plenty of lost paperwork and files on both sides. I have faxed, mailed, and refaxed so much paperwork and everyone els , also, that they must be throwing it all away. I am 65 and disabled and have a great deal of lost income ,due to the economy. I was told I do qualify for a modification and that I was on a special project list. Well, we are all on a special project list of B of A to take all our homes regardless if we qualify. When is this going to stop, B of A is a corrupt, evil organization and must be stopped. They were bailed out with the sweat of the american people.
It is going on 3 years in January and still no modification! I for one, am willing to walk on Washington, God willing, and let the government know We won’t take it any more. The banks must do it right! We must organize before we are all living in tent cities! Call me or e-mail.
Ms. Pat
662-429-8605
Hernando, Ms.
Ms.Pat45@yahoo.com
I need bank of america help. I received a letter in April saying I was approved for a loan modification. i made the payments as instructed. on july 2nd I received a call saying I needed to verifiy more income and send my taxes on or before July 6th or i will be cancel. i sent on July 6th and they cancel me on July 9th. they said they did not receive the fax but i have the confirmation. they also wait 4 days before to cancel me and I called over the phone and made a payment may and June nobody said anything. Yesterday i received an intent to accelerate letter. I see someone had a contact for Cathy Peavy or a supervisor. please email me. any help. I would also like the loss mitigation number. does anyone know can they forclose if this is my second mortgage and I am current on my first?
Does anyone know a good lawyer in Newark, Delaware to help me fight bank of america foreclosure. please email me at deon207@yahoo.com
thanks Michelle Deon
Try writing to the President of B of A directly at barbara.j.desoer@bankofamerica.com
They will respond to you with a call within 48 hours. I have made the most progress with this strategy (although I’m far from done with my modification). I did receive modification documents signed them and they promised no derogatory credit but have in fact credit reported me. When I call they ALL assure me I have a mod in place despite receiving past due notices. Try it though because they do respond to this. Hopefuly we can get enough people calling where Ms Desoer will give the whole process more attentrion.
We just lost our house to B of A after months of waiting on loan modification from them. I jumped through every hoop they asked me to–even after they lost our paperwork twice. I begged and pleaded with them to help us–even when we were entirely able to make payments! In the end we got a big lump of coal.
I will never ever do business with B of A again and I have encouraged everyone that I know not to do business with them too.
I would be extremely interested in participating in a class action suit!
Hi Everyone,
I just read our story here over and over, I can’t believe it. We have experienced the same run around dirty illegal crap as all of you.
We have been trying to get a decent loan mod for about 4 years. We started with Countrywide and now with B of A. Four years ago we were granted a mod. We signed, notarized and sent the docs back in. I began making the modified payments only to find out they canceled the mod because we supposedly notarized them improperly. What!!! We went to a certified notary. So instead of making the elevated payments I continued to make the modified ones. Never missing or being late. All they did was have India call us over and over saying they were tacking on interest and the amout we were falling behind. Eveytime I called I was told they couldn’t help us, we were not late. HUH? We kept getting letters saying we owed more and more money. Then foreclosure letters. Then they canceled the foreclosure. Finally in 09 we stopped making the payments. I went to a seminar in San Diego where I met with the sweetest little B of A rep. she assured me we would have a negotiator assigned to us and we would be modified. Well, we got a mod on our second immediately with a pretty good deal. We signed and got the pay stubs in the mail right away. Nothing on our first. I was still making payments. Finally I gave up after me sending one begging letter after another, phone after phone call. We stopped making the payments on the first. To this day the second is current. Now mind you our first and second combined at this moment is, are you read for this? Approx $4800.00!!! We live in a cottage not a mansion. Everytime we turn around they send us a letter saying our payment is going up. They finally granted us a crappy mod on our first, we are so worn and stressed out we took it. They wrapped all the back payments and taxes into it. We have the loan docs to prove it. We have a loan where we can pick to pay an interest only, or a 15 year or 30 payment. Yes folks we have choices. We are paying the interest only one because the others are 6K and 7K. So we start making our payments. In March they sent the payment back saying we were short. They deducted our second payment for June then sent the rest back. I said screw it and put the money in the bank. Then we received a bill in the mail for over 5K stating that we owed back taxes. I took our loan mod papers to a loan / CPA. She disected the mod and showed B of A where they had already charged us for the taxes. I refused to pay them. So here we are. I received another letter yesterday from B of A stating we were short on our last payment. I sent them over $4100.00 They want two hundred more. We have had it. We are going to an attorney. I’ m also not paying anymore payments. We could be living on the beach in a nice rented condo for half of what we pay. We love our home, we have completely re mod it, built a pool. We work our asses off to make ends meet. We are living paycheck to paycheck like everyone else and have no extra $ to fix our cars or go to a dang movie. It sucks!!! We worked all our lives to have good jobs. We love our home. Now what?? We give it all up for B of A to auction it off for peanuts instead of keeping us and giving us a decent interest rate, keep the people who make their payments. Who the hell is running this bank. It’s obvious none of us here can get anything done, they don’t even follow the presidents instructions. I called last week and asked if we qualified for the Making Home Affordable program, know what the nice Indian man said? Sorry mam you are about $13.00 off. I yelled at him and said are you kidding??? Adjust it and put us in for it. He said Ok send us the same paperwork I have sent in 10 times. Bank statements, ck stubs and taxes. I said no way you have all that already, he said they destroyed everything in March, we have to start over. I have stressed induced health issues. I wonder everyday how long we will have our home. I’ m not sure but hidden in our mod there may be a clause that says we miss one payment and they foreclose. That happened to a friend of ours. A real estate guy stood in his driveway while he moved out telling him to hurry up so he could show the house to a potential buyer. Someone is going to get a house well taken care of, loved and very pretty, for half of what we owe. Vultures!!! The bank would rather take it back, let it sit then lose thousands of $ instead of keeping us and making all their money. Makes no sense. I have written this letter to B of A every month for the last 4 years. I fax it to them and hear nothing. We are never contacted. We’re going to see if they blow off an attorney. Our next house payment is going to a retainer. Wish us luck. My heart goes out to all of you.
In early July 2009 my husband and I were behind on our mortgage payment. I was very concerned about this and contacted our mortgage holder Bank of America to see if we could get on a repayment plan. I was talked out of doing this and convinced to apply for the Making Homes Affordable restructure loan.
I was unaware of this program at the time and the bank rep explained it to me.
I initially had a lot of questions and inquired about the acceptance and denial process, I was assured by the bank rep that once you were accepted into the program the only way you could be denied was if you failed to meet and complete what they required of you. First you had to see if you were approved, so I started the process with him at that time over the phone, he wanted all financial incoming net and gross monies we received each month and an itemized list of all outgoing obligations. I provided him with all of that and was then informed I would receive something via FedEx with in 30 to 45 days explaining the process and that at that time I would be required to send further documentation.
On August 10th we received a letter from FedEx welcoming us into the program and congratulating us on doing what we needed to do to stay in our house. On August 17th we received the exact same letter again asking for copies of our checking account, paycheck stubs and tax returns, we complied with all requests and sent them. Not once but twice as they apparently lost the first ones we sent them, they had record of them showing up but no one knew where they were. So could we send them again which we did.
I stayed in weekly and bi-weekly contact with B of A inquiring if we had completed everything on time – I was repeatedly reassured that they had all that they needed and for us to continue making our monthly house payment. Which we did.
Finally after many phone calls to B of A we got a FedEx envelope on December 20th 2009 thanking us for our financial documentation. We again received same said letter from them on December 24th 2009 saying that we had entered into the trial payment modification part of the program, it stated that we needed to make 3 trial payments of $1782.50 the first on or before 2/1/2010 the second on or before 3/1/2010 and the third on or before 4/1/2010. I again called them and said I had just made Decembers payment and I wanted the terms of the trial modification clarified and outlined for me. The rep told me that the December payment I had made had actually constituted the first trial payment that was to be made on or before 2/1/2010 – I asked him if I needed to make another payment in January and was told NO, your December payment will be applied to your first trial payment, I then said to him if I don’t make a payment in January then I will be behind another payment, and he said yes you will but that it would all get worked out in the loan modification, they will either put them to the back of your loan or incorporate them into your new modified monthly payment at a lower interest rate when the process is completed.
I stated to him that I was uncomfortable technically getting behind another payment and he then informed me that if I brought my house payment current it would kick us out of the program, I was not to waiver from the guidelines they set forth and had to comply with all they asked exactly they way they asked or we would be out of the modification program, I was again informed the payment I made in December was my 1st trial payment. I then said my regular monthly payment is $1780.39 and that the 3 trial payment vouchers they had sent me asked for $1782.50 it was a only a couple of dollars difference so not a big deal, he then said to me make your 2nd trial payment on or before 3/1/2010, I thanked him for his time, but deep down this information seemed just wrong. I waited a couple of days and called back with the same questions and once again was given the same answers, and told do not waiver from the program guidelines we set forth or you will be out of the program.
In February when we got our taxes back I called again and asked if I should apply them to our mortgage and was adamantly told NO do not do that it will kick you out of the program. He did say I cant tell you I wont take your money but I can say it will kick you out of the program if I do.
I made 2nd trial payment before 3/1/2010 still keeping in constant contact with bank making sure we had crossed every t and dotted every i and jumped through all their hoops, I was repeatedly told yes you have done everything we have asked just keep making the trial payments you are in the modification process follow the guidelines we have given you, do not waiver from them.
I made the 3rd trial payment before 4/1/2010, as May was approaching I called the bank again and asked them how I needed to proceed, as the 3 trial payment vouchers they had sent us we had already used for making the 3 trial payments, I was informed that they were way behind on processing the mod loans and to continue to pay the trial amount to put loan # in memo section of our check and to continue to send $1782.50, that it may take several more months. I paid the 4th trial payment in May.
In June I tried to make the 5th payment in the branch as I always had and it would not accept my payment, I came home and called the bank and was informed that a letter had gone out saying we were declined for the MHA modification since our current payment was not equal to or more then 31% of our total gross income….( Shouldn’t that have been determined long before we were ever accepted into the program? I think so if it had we would never be in the position we are in right now ) at this time I was once again reassured that we had gone straight into an in house program with the bank that would ultimately have the same outcome for I loan…so I paid the June payment, the 5th in this trial period only this time I had to now make payments of $1818.88 our original house payment had gone up due to our property taxes going up…okay I was fine with that and was told keep making the $1818.88 payment your still under review for in house restructuring. Again this was on June 18th 2010.
In a letter dated July 2nd 2010 we received a notice of intent to accelerate, I was beside myself and called them demanding to know what was going on with my loan, after speaking at great length with a rep and getting nowhere and no answers, I asked to talk to a supervisor. I did eventually get a supervisor and explained all we had been through from the beginning to currently getting her on the phone, she then stated your loan restructure was denied and closed on June 23rd. I then asked her when they planned on informing us of this, and she said it is not our job to keep you informed, it is your job to see where things stand…( are you kidding me? What did they think I had been doing through out this whole process? it is documented how many umpteen times I had called and tried to constantly and consistently stay on top of this whole thing.)
She then very matter of factly wanted to know if I could come current by August 1st 2010 in the amount of over $7000.00, I told her I did not have that kind of money and that there was no way I could get it in basically 3 weeks, I was then advised the ONLY thing she could do would be to split the past due into 5 payments that would be added to my monthly mortgage payment thus resulting in our house payment for the next 5 months being $2926.80, this is all she could offer and the only thing that could save our home from being foreclosed on…I had to take her deal because I had no other choice and losing or walking away from our home is not an option for us, we love it and have always had the intent of staying here and not walking away like so many other people have been forced to do.
I am so disheartened, disillusioned and plain mad as hell that the bank can do this to people and get away with it. Had I gone with my original plan over a year ago our missed payment would have long ago been caught up, but by taking their advice and doing what they requested and never waivering from the guidelines they set forth they have screwed us. I was 100% repeatedly in contact with them, I thought I had asked all the right questions and complied with all the terms they set forth…they had the ultimate decision to put us in the program or not, we were not aware of the 31% rule they have for their approving or declining process, someone at the bank dropped the ball big time with this and they allowed it to continue by accepting our trial payments for 5 months now they expect us to be able to financially pick up the pieces of their mess and their mistake.
I was also informed during my last phone call with them that federal guidelines had not even been implemented into their program until April 12th 2010 so how then could they even start the process or expect anyone to stay within their strict guidelines if they did not even know what they would be. I also asked at that time for a copy of the agreement I made with them for the repayment plan be sent to me in witting as I felt at that time I could not and would not be able to trust a single thing I heard out of anybody working on the their behalf. I am hopeful that someone on your end will be able to help us get some answers that make sense.
Update since I filed a formal complaint @ helpwithmybank.gov
BofA’s legal department has been forced to help me. Not to say they have been of any real help, I got 2 different letters of intent to accelerate my loan, so I asked them in their legal department tell me exactly what I need to come current to you and also include Augusts payment in that amount,. I was told to come completely current the 3 payments they say I am now behind and Augusts payment and all late fees totalled $8879.88…..so I took them that full payment in cash on August 6th 2010 and payed it in a branch and immediately walked outside got on my phone and called my boa legal rep and she did not see that it was applied,,,REALLY,,, big surprise, she then informed me she was in North Carolina and 3 hours ahead and that she should be able to see it on Monday and that she would call me first thing and let me know Monday morning, I never heard back from her until Tuesday, my guess is she was not able to see it until then, but low and behold once again my payments were misapplied and posted here and taken away and reposted there to ultimately charge me for my late fees twice but then only reapplied them once so now here I sit once again having to walk them through correcting their own mistakes, to the gal helping me admitting to very hard to read or understand my online mortgage account history ( Oh did I mention that they had me locked out of my own account for over a year and just since I came current reinstated my priviledge to look at my own loan something that was my right to do all along) People look at your account history, question anything and everything that does not look right or make sense to you. IT IS YOUR RIGHT….so now in the week and a half since I came current to them I have recieved 2 more statements neither of them is correct the 1st one showed my loan went up $400.00 per month and the second showed my loan had gone up $500.00 per month neither of these provided any explanation or reason as to the increased payments and my late fees I PAID are still showing up on my statement. Yes I talked with bofa and they are researching it as it was screwed up to them as well, also the online account we see when we look at our mortgage is entirely different then the screen that the bank people dee, this was confirmed to me by the lady in their legal department, I asked her to prove to me by what she saw on her screen that my payments had in fact been payed and applied coreectly, she complied and emailed me 2 copies of HER screen and then let me know the next day she was highly reprimanded by her supervisor for sending me something that was for bank employee eyes only, which just reaffirms what I have thought all along they are doctoring their books or have a second set of them altogether, as what I am able to see via their bofa wesite online banking is really different then what they are able to see via their set of records that are for bank eyes only. also I would like to add that they knew full well we did not quailfy for this program but solicited us into it anyway and our trial loan payments never went down they went up…….This bank and it’s employyees are the most unfair,deceptive,incompetent, constantly inconsistant, never get the same person in customer service twice, dropped , disconnected,blatantly hungup on,wrong, criminal,corrupt, predatory lending, fraudulent, disaster, emotional mind game playingcriminal, extortion, intentionally hold payments well past the date you paid them even in a branch so they can add late fees, nonexistant business ethics, viscious circle of lies I have ever had the displeasure of having to be forced to deal with and yes in the process of all of this they destroy your credit so you really have no hope of ever get out from under them. Go to your local media, mine is FOX12 and they came and did a story on this bank and its lending practices and they are doing 2 follow up stories , I also have an attorney and a class action suit in Oregon will happen very soon. Make waves rock the boat make your voice be heard, stand up for the home you worked hard to buy don’t let them win…it is all out the money to them, they do not care about helping us, they I believe are to just appease us and they are ultimately looking for another way to screw the people who are actually able to come current to them, something I also believe they did not think would happen in my case…well I proved them wrong and I intent to make all of their lives as miserable as I can by tieing up their phones and emails and generally doing my best to be as big of a pain int he ass to them as they have been to me these past 14 months. I have even told their legal department if they do not fix their mess by the time my next payment is due on 9/1/2010 I will fly to North Carolina and park my ass on their desk until I get some satisfactory results that for once are in my favor and not the banks, my husband supports this decision and I hope the bank does not underestimate me or how determined I am to have them fix this situation that was directly caused by them.
Please if you are in Oregon respond to me with your situation as I am compiling all of our stories for a legal defense.
mnicemomma@aol.com
I believe , we are missing the point, it is obvious that no one on this
site has been sucessful in getting a loan modification. BOA, held my
loan, never missed a payment then sold it to a servicer, who sent me
paper w ork for a principal reduction, which really was a refinance,
couldn’t quality, not enough income. In San Diego county, the new
deal from the banks, is a short sale, which is based on the new property
tax assessment, values dropping where I am up to and above 50%.
The real issue is the value of the property, not loan modification.
If the banks are willing to do this, instead of new legislation of 9/2010
give up your home to short sale and you get incentive money between
$1000.00/3000.00 to go, who wins from this Agents who specialize
in short sale properties and the banks. Remember the banks already
got money from TARP and your mortgage payments.
Any comments?
I started the loan modification process over a year and half ago. Last year in June of 09 I was denied and informed a payment of 1501.00 was too much for my income that was 51% with the home valued at 240k on 8/17/10, I was denied again on proposed amount 1877.00 because the house is valued at 284k. It appears that my home is the only home in my town that has increased in value by 44k in 1 year. Homes 2x the size are valued at 250k and 280k but since my loan servicer is BA they can change the value of the home to anything that will justify denying my modification.
8/17/10
Servicer Decline: NACA, please be advised that we have reviewed for all possible options: see options, we are unable to provide an affordable solution. Current Loan Information: Current Value: 284K Current Principal Balance: $319,595.94 Total Past Due Amount: $21,712.34 PTI: 69.5% Unencumbered Income: -1,748.10 Attempts Made NPV Passed Rate: 2% Fully Amortized: $1,981.21, PTI: 52.95%, Unencumbered: -895.05 Fully Amortized With Balloon: $1,616.17, PTI: 43.19%, Unencumbered: -530.01 Interest Only: $1,577.91, PTI: 42.17%, Unencumbered: -491.75 Principal Forbearance: Failed. Jerret Brandt
6/24/09
After further review, homeowner currently doesn’t qualify for any assistance. Reason for decline: Even with a principal forbearance @ current value of $240k, (P&I $952.62, PITI $1513.11) payment will still be over 51% of current gross income. Homeowner should look into other options to supplement income. Thanks. Jose Rincon
Well it looks to me like we’re all in the Twilight Zone. Our stories are all so similar. I forgot to say that like Molly I have gone to battle. B of A also did the switch the loan amount on us. One month it was $3400.00 and stayed there for two months then we received a notice that it was going up to $3600.00 for taxes. That lasted 2 months. Now its $4000.00. We didn’t get a reasn for the $600.00 increase. It’s obvious to me after reading the stories here that they are and will do anything they want to do to all of us and there’s not a thing we can do about it. Bravo Molly for taking them to court. Aside from sending all our paperwork to our congressmans office a law suit is about all we have left too. The people that work there have been trained well in how to baffle us with BS. Every department there has a different story, at least the folks in India are usually polite when they BS you. (if you can understand them) We are thinking of not making any more payments and just saving our money and moving. I love my home but I can’t take this any longer. My health is shot and I worry about this all the time. I’m wondering how I will come up with the $4700.00 or there abouts that is due every month. I won’t give them the satisfaction of a short sale. Not to mention, if we do a short sale we will get a bill from the IRS. It is maddening!!
I statrted a home loan modifaiction about 1 1/2 yrs ago and was denied because ” I didnt make my trial payments”. I told them I was never given an oppurtunity to make trial payments, conbtected this and found it to be true that my loan papers for the trial payments were never sent out through Fed Ex like they said. They said requalify, pushed it off for over a year and now say, theres nothin they can do because im so foar behind I would have to come up with 15,000 to catch up or move out. Plus they lied twice about my property being vacant, since I have been living there this whole time and they say their inspector said it was vacant- Liers!!!! All I got from them is several headaches and the run around!!! Theres so much more I could add, but I an completly burnt out over this and have a pounding headache!!!!
The funny part is that not one person on this forum is willing to pay back the money they borrowed at the terms they agreed to.
Ummm,….Realist, we were willing to do just that. We just wanted to save our house–whatever it took. No one at B of A would work with us.
7 months ago I was laid off and I had dealings with BOA
They were made my lender not by choice but by default!!!!!!
I really think it stinks they get all this help from gov and refuse to give it to the suckers that keep them afloat.
My house had 5 offers made on it ,everytime BOA said they wanted more than the house was worth or appraised for.
There was never an explation why just more
I have not made any pmts for 6 months get threatoned but never
any action. Now heading twards forclosure but only threats no action.
And always remenber in the house contract in fine print you are responsible for ins on even yet a empty house,because if something tragic happens its your problem.
And don’t let your insurance run out just about every ins co will not
insure a empty house.
I have a question.
First set up to the question. I spent 9 months trying to warn BofA i was being relocated and this would result in 60K salary cut for my wife and New came out about modifications forgiveness and adjusments. I was told I dont qualify for one reason or the other. I have fixed 30 year loan. any way. I cannot afford the payment and they offered me a refi but that made payment go up 400 bucks so how So I told them they must be HIGH! anyway every week would call trying to work something out before we moved and pay cut happened. THis is a work forced move not voluntary. anyway the bank idiots told me I am current and nothing is designed to help me with that but it was coming soon. We relocated and salary dropped I now have the home that i cannot rent for my mortagage due to rental market fallinng off too. so i lose about 1000 a month on the home. I keep calling the bank every week letting them know I can only hang on so long. THye told me i would not qualify for assistance till I was deliquent. So i ask if they were telling me to be late on payment so I qualify. the response was sir that is only way the system will flag you and get you in the review process. I did so called let them know I did this they told me I had to wait 30 days late and call back to start process. I did so. come to find out now that I moved I dont qualify. URRR anyway. I have renter and I pay the bank waht i get from renters. as I said bout 1000 short every month.
Here is the question. they have ask me to consider short sale I said sure. but why do we need to sell it to someone else for lower price when we can just adjust the loan / principle to fair market value and I keep paying everyone is happy no legal fees not hassle.
they said this is impossible. I can maintain the house I am willing to take a loss of 3 to 4 hundred dollars but with the proosed short sale price I would make almost 300 a month from the rent.
why can the bank just not adjust with the current owner if the are willing to do short sale at ridiculous price. If they work with me they will get more money in their pocket each month.
any ideas I want to write a letter to the Bank President and see if this is doable. it is win win but I cannot get past phone screeners to get assistance.
I have a very long story but will keep it short. Due to a business failure, I fell behind in my mortgage. I sought a loan modification with my lender, CountryWide at the time, now BofA. I don’t agree with the comment that no one in this forum is willing to pay back the money they borrowed under the terms. When anyone falls upon a financial hardship you either work with your lender to come up with a workable solution. Usually includes some kind of modification where you can continue to pay on your mortgage but at a payment you can afford until you can get back on your feet. Or you can just walk away. I chose not to walk away and try and work with my lender.
Unfortunately, this was a 2 year process that in the end, yielded a sale date. After making trial payment and a comedy of errors, was told my investor doesn’t participate in loan modifications of any kind. Now I would think, BofA, the servicer of this loan would know whether the investor participated. It took two years, many, many, phone calls and sleepless nights, only to turn up empty handed with not enough time to even seek other options. I’m now doing a short sale of $250k on a home I paid $407k.
What’s wrong with this picture?
any info regarding getting bank of america to modify or forbear would be
greatly appreciated
B of A just denied me today saying that I didn’t submit the requested paperwork. I have been on the phone with them weekly and they never said a word or mailed me any information. Liars!
Ok. I have a comment and question for Bof A. How about the middle class, in danger of losing their homes, given the run around ,but yet the people still want to modify and keep their homes, yet B of A will not accept anything less than full payment ASAP….why not offer on the internet, craigs list or what ever a large group of like minded people in the same boat. HERE we are , ready to pay and Bof A does not want our money and sends it back. So any one bank or company want to take care of us ? We will give you the business cause we were ignored and given the runaround by B of A.
I am a Florida realtor with a listing for which we have been trying to arrange a short sale with the Bank of America. As is typical of much of Florida, this modest one bedroom condominium has declined in market value by at least 60% over the past three years.
The owner lost his employment and was force to move out of state to find another in the terrible local job market. We’ve had a good offer in since April of this year with no affirmative response from the Bank of America. Shortly after the offer was made, the Bank of America switched to the so-called Equator computer program so that all interface between realtors representing sellers would no longer be personal but by computer as such time as B of A deemed advisable. They refuse to even provide contact names.
Horrible!!!! I have complied with everything B of A have requested and now my home is in foreclosuer…They won’t help and really don’t care about the home owner. I’m the only person working and they have decline any “programs” ..I have prove to them of my finacial situation…but no answer…yes I guess i’m just part of that % 9.6 “OBAMA” REGULATE! THIS CROOKS!!!
Three weeks ago I contacted BAC regarding home loan modification,
I was told info would be FedExed to me, I never received anything!
Yesterday I found a site where they actually help you with your bank, the lady took all of my information and called the bank so we could have a three way phone call, we were on the phone at least 30 minutes and transferred at least 3 times, finally we go to the loan default dept where a gentlemen told us there were all kinds of stipulations on these modifications so we asked for the forbearance dept (extensions) he said he would transfer us and sent us back to the main menu, we again waited for a real person and when we gon one he said he could not hear us, the lady on the phone with me said everyone else could hear us and she was pretty sure he could to. . well that was the end, I dont blame the lady for needing to go and now it is up to me again so I really got
nowhere. I wish I could change banks, I have nothing but trouble with this bank all the time and they could not care less about h
we are in the first phase of requesting and applying for help from BOA, who purchased our loan from Countrywide. Could you elaborate on the “horrible”-we are pursuing this in the meantime; however, any heads up or advice in advance would be very much appreciated. We are sorry for your situation and just ask you to persevere! Keep bugging them, don’t give up! This is a most trying time for everyone on planet earth. Our Father has our best interests at heart. Pray and ask Him to act on your behalf! He will. Hang on and God’s best to you! Don’t give up! All we know is that on that early morning, so many years ago – the tomb was empty and Jesus is risen! He is alive today which no other can claim! He constantly works on our behalf and is already victorious! Only because we believe the end of this story can we continue to go on…. it can make us very weary at times; but he who faints not, will come out victorious. Isaiah 40:31 but those who hope in the LORD will renew their strength. They will soar on wings like eagles; they will run and not grow weary, they will walk and not be faint. Sincerely, ednbet Press on!
I was under the impression that my loan modification was being reviewed by a negotiator. He called me one time and left a phone number and a message. I called the number every other day in the month of August and never could reach him morning or night. When I finally got through to Bank of America they told me the case was closed because I failed to return the necessary documents. I’ve heard this story before from other B of A clients. Bank of America is the bank of lies.
Well, I’m in the same deep shit with BOA. 15 months trying to get a modificacion; mailed everything required, and nothing. At first when I contacted them, they told me that if I wasn’t late on my payments they couldn’t help me; now that I’m late 15 months, they say it’s too much forbearance. what can I do now???? they said my house is on foreclosure and I don’t know how or what to do anymore.
Hello All,
I have worked as a loan modification processor for homeowners with BOA since early 2007, and I have seen what homeowners go through in trying to obtain a loan modification on their own. As stated many times above the stories are always similar. The bottom line is that in order to achieve a loan modification with your lender, you must qualify. There are many program available; both government and internal modifications. What most homeowners don’t realize in that just like applying for a new loan whether it be a purchase or refinance has certain qualification factors. These lenders are looking to make sure if a modification was approved, you would be able to financially afford it. With that said, are you showing that you are severely negative on your application for Income Vs. Expenses? If yes, you must budget down if you can. If you are so negative that even the best modification terms doesn’t help you, the lender is not going to approve your application. The lender also wants to make sure that your financial hardship is not as a result of high credit card payments or other liabilities. If your Debt to Income ratios are high and you are negative on your Income Vs. Expenses, your lender may suggest credit counseling or debt consolidation. A tip…If you need extra income to qualify (This does happen), you can use a rent letter for a room you rent or contribution letter from friend or family that contributes to your household. Remember, it has to make sense to the lender. Also in order to speed the review process up, make sure you are submitting all required documents together, and be sure to update income documentation every 30 days if requested or not, and follow up to make sure they were received. Pay attention to request for additional documents by mail. This is how the lender will notify you. They don’t usually make phone calls so don’t expect it. Those are a basic set of guidelines you can use to be successfully. Submit the package including ALL THE REQUIRED DOCUMENTS with a RESPA qualified written request letter(www.hud.gov/offices/hsg/ramh/res/reslettr.cfm), and you will get faster results I promise! I hope this helps someone. Good Luck!
LOL,… That still doesn’t explain the lost paperwork, dropped phone calls and horrendous communication–like my letter that says “we are in receipt of all of your paperwork, could take up to 45 days, we’ll let you know” and then NOT letting me know and my home going to sheriff’s sale.
If it weren’t so sad, it would be laughable.
HAMP modification approved in Jan by Wilshire. Never got paperwork. Sold BOA who was going to pick up. Advanced foreclosure filed against me and 11 mos forebearance payments not accounted for.
HOPE NOW escalates my file last week – found out PRE APPROVED for mod in MAY and BOA looking into why my paperwork not SENT. Now what? They can do a lot. What should I do?
TO THE PERSON CALLING THEMSELF ‘REALIST’ YOU OBVIOUSLY CANNOT READ. MY HUSBAND AND I ARE WILLING TO PAY EVERY PENNY WE BORROWED JUST LIKE ALL THE REST OF THE FOLKS HERE ON THIS SITE. SINCE YOU DON’T UNDERSTAND ENGLISH LET ME SPELL IT OUT FOR YOU, YOU IDIOT!!! ALL WE WANT IS A FAIR LOAN MODIFICATION SO WE CAN STAY IN OUR HOMES AND PAY OUR MORTGAGES. SINCE YOU HAVE NO KNOWLEDGE OF THE WRITTEN WORD I WILL SPELL IT OUT FOR YOU.. LOAN MODIFICATION – MAKE PAYMENTS STAY IN HOME. THAT CLEAR ENOUGH FOR YOU? ALL ANY OF US WANT IS FOR B OF A TO WORK WITH US, TREAT US LIKE HUMANS AND MAYBE JUST MAYBE FIGURE OUT WHAT THE HELL THEY ARE DOING. GUESS WHAT EINSTEIN THEY DON’T REALLY WANT OUR MONEY BECAUSE THEY BOUGHT OUR MORTGAGES FOR CENTS ON THE DOLLAR FROM COUNTRYWIDE. IF THEY CAN JACK US AROUND LONG ENOUGH FORCE US TO STOP MAKING THE PAYMENTS ANDWALK AWAY THEY CAN FORCLOSE SELL OUR HOMES AND MAKE MORE MONEY THAN ALLOWING US TO STAY AND MODIFY US. EVEN IF WE PAY BACK ALL WE OWE THEY MAKE MORE IF WE LOSE OUR HOMES. YOU GO FIND ANOTHER SITE TO GIVE YOUR ILLITERATE UNWANTE OPINION TO.
Guess What ! News today loan officer from BOA, admits she never
read loan documents and issued denials, forcing thousands of foreclosures. Any comments?
If you want the possibility of success with a loan modification try getting your senator involved. I was successful but only because my senator sent my info to the bank Comtrollers Office who oversees what lenders are doing. I received a call from BOA exec who asked, “Tell me your story”. I did and asked him if he could stop the foreclosure process. He said he could. I asked if he would email this to me. He did. Foreclosure stopped. We had notice on our door that we had to evacuate within so many days. This occured in sept of 2009. We were Blessed. I did not give up hope. I was on the phone a lot. I provided paperwork requested and sent copies when they said it was lost. Until the exec stepped in, I had never talked to a Negotiator. Once I did, things started to change. They reduced my mortgage to 3% for 3 yrs, 4% for another year, than 5% for a remainder of 36 yrs. I went from $3600 per mo to $2100. It may take years but home values should go up. WHAT IS THE PROBLEM? I read an article from a past CEO of IMF who said in January of 2009, Congress gave lenders mortgage insurance for pennies on the dollar. What could this mean? To me it meant that lenders would not lose money on mortgages. It also removed reasons why they would wish to talk to us, the people. We have to get Congess to repeal this insurance because WE THE PEOPLE are paying lenders to screw us over. We are getting it both ways! It took me about 15 months to get the mod. SO MANY PEOPLE COULD HAVE HELD ONTO THEIR LOANS IF THE BANKS WOULD HAVE JUST REDUCED THEIR INTEREST RATES, AT LEAST TEMPORARILLY. why should they if taxpayers are supplementing their losses. THAT IS WHAT APPEARS TO BE THE PROBLEM! Good Luck to you and hang in there. Forget about your credit if you did what I did. I let go of it and pay cash now. God does Bless Us no matter if the home is lost or not… The Real Value is your ability to love and be loved. Do not let your bank or situation, take that away!
I have filled out the papers twice and sent them in and still no help. I was behind and every thing. now they are offering to refinance.
I have been trying to get a MHA load for 9 months now..I was only backed up on month last year in DecI decided to do a MHA loan since my wife lost her Job and @ the time it seemed right .I have been paying a trail payment that are more than my Original loan amount..Come to find out that I have been Declined two times for missing paperwork or that I did not answer my phone ? I have a File with all required paperwork that Bank Of America requested and for some reason they lose my paperwork or tell me i did not answer my phone? I have Faxed and called on my loan status every two weeks and the home retention team can only tell me that my loan is in process they never advised me that the underwritter for my loan has been requesting more docs or that I did not answer my phone ! after it was declined again.Now after the 10 th month they are telling me that Only half of My TRAIL PAYMENT IS GOING TO BE APPLIED TO MY PRINCIPAL BALLANCE !!! since I was declined ! PIST oh yes I never signed or agreed to this there was never a good faith estimate I newer ever spoke to a underwitter and loan aggent anybody but the Home retention team !!! There is not even any more Home Morgage outlet they have shut Down !! Who can help me with my load !!
A Note to R.M.C. and Realist:
This site is designed for those who are in survival mode and who are becoming more aware a national problem with the institutions that received an absurd amount of stimulus money from OUR tax dollars —-They have our money which was designed to help those who have suffered from our economical collapse such as historical layoffs and predatory lending….remember the “Bubble Burst”??? Or are you all bank CEO’S
The new FHA Short Refinance program started on Sept. 7, 2010, is the answer to keep families in their homes since it affords them the opportunity to reduce the balance on the loan to “current market value”. This is in essence what banks have been doing when they resell properties at “short sale” or foreclose and resell homes at current market value to someone else other than the homeowner. However, Bank of America (one of the largest recepients of government funds to help the housing crisis) is refusing to participate in this program. Let your voice be heard at banking institutions that this is the only solution that makes sense if we really want to keep our homes and end the madness in the housing market.
After all, WHY SHOULD A HOMEOWNER BE FORCED TO WALK AWAY SO THE BANK CAN RESELL TO SOMEONE ELSE AT THE PRICE THEY SHOULD BE GIVING THE HOMEOWNER?
HOMEOWNERS should be afforded the opportunity to have our homes “short sale” back to us first. That is the only TRUE and EFFECTIVE type of modification/refinance.
Well i have been working with first Country wide then BOFA for 2 years on a loan modifaction after i became disable. we got a loan modifaction that was not a MHA loan two years ago and it was through Country wide well we got the papers the same day Obama signed the new loan modifaction laws in to law, on top of that that modifaction was only $68.00 less then what we where paying well i was advised not to sign that papers and thus the 15 month battle has gone on till today when we got our paper work today and guess what the new loan payment is $93.00 less then are original loan payment and $350 higher then the trail payment we where making for 6 months (yeah 6 months not 3 months) i called BOFA and they said well then don’t sign it and we could apply for a new loan modifaction but it will not be the goverment one it would be a BOFA one that is if we quilify for one.
al