After $75 Billion, Homeowners Ask: Where’s the Money?

Complaints about the federal loan modification plans continue to pile up, as do foreclosures.

Darrell Goldberg of Chicago says he has been waiting since April for the packet of paperwork promised to him by CitiMortgage. Lori Gonzalez of Fox River says she has faxed and re-faxed a thick packet of her documents to Bank of America no less than 10 times, but still has no clear answer if the lender has what it needs to modify her loan.

They are two of the millions of voices in the at-risk loan nightmare, trying to stave off foreclosure. What is taking the financial industry so loan to streamline the modification process?

NBC Chicago

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