The majority of cases were adjourned, meaning homeowners will get another chance to try to reach a deal with their lenders.
Nonetheless, the results are “deeply disappointing,” said Michael Hickey, the center’s executive director.
“We had high hopes that face -to-face meetings between banks and homeowners would produce far more happy outcomes,” he said.
In many cases, lenders sent representatives to the conferences who didn’t have the proper paperwork or authority to approve an offer from a homeowner or a modification, the survey found.




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