NACA Member & Struggling Homeowner: “NACA will not return my calls, respond to my e-mails and when I go by the office they will not see me. The employees are so unprofessional. They actual sit there and talk to the people like they are kids.”
This is another unsolicited complaint about a non-profit called the Neighborhood Assistance Corporation of America or NACA. For years I have promoted this non-profit has the best source for homeowners to get free help with their mortgages.
Fast forward to today and my opinion of NACA has changed.
What was once the best one stop foreclosure prevention shop for thousands of struggling homeowners has now turned into a foreclosure shop of horrors for many. It appears that NACA is now suffering from the same issues that mortgage servicers are having. Overloaded systems, not returning phone calls, uncaring and forgetful employees now seen to be the norm. It seems that there M.O. of taking in as many homeowners as possible is now causing these same homeowners and this once awesome organization some serious problems.
Is this come one, come all attitude damaging NACA’s reputation?
I would say unequivocally, YES! This method of foreclosure prevention operandi simply does not work.
You can only help so many homeowners at a time. Stopping foreclosures is much like operating an emergency room or intensive care unit. You get to the point where you reach full capacity and can only care for so many people before people start dying on your watch.
Accepting more patents is like signing these patients death certificates and pulling the plug on life support. In NACA’s case, accepting more homeweoners may be like signing thousands of homeowners foreclosure death certificates and killing any hope for a loan modification for just as many.
NACA Member & Homeowner, Michael Smith:
NACA MEMBERS HERE THIS!!! I have been a NACA member for 5 years. I have always paid my mortgage and member fees ($50 monthly) on time which is included in my mortgage through BOA. The fee is supposed to pays the mortgage of members who lose their jobs or who cannot afford to pay their mortgage.
Well, I was laid off of my job 2 months ago. I went to my local NACA office for assistance. Here I am 2 months later with no assistance and I am facing foreclosure. I submitted everything NACA ask for.
NACA will not return my calls, respond to my e-mails and when I go by the office they will not see me. The employees are so unprofessional. They actual sit there and talk to the people like they are kids.
NACA is really not the organization I thought they were!
Past NACA Posts by Moe Bedard:
http://loanworkout.org/2007/11/nacas-sweet-deal-with-countrywide-is-actually-kind-of-sour/
http://loanworkout.org/2009/10/does-naca-lie-to-homeowners-and-the-media-yes/
http://loanworkout.org/2009/10/does-naca-lie-to-homeowners-and-the-media-yes/http://loanworkout.org/2009/02/naca-loan-safe-foreclose-on-the-ceo-of-morgan-stanleys-home/
Homeowner Feedback and NACA Forums:
{ 4 comments… read them below or add one }
We are the only real company in America, I have either an “Holding Trust” for money to be kept in if you are in need of an Loan Modification because we will not access the money, without first providing the Loan Modification. Noval idea, you save the money, in an “Holding Trust” account, you control it, while we get you an Loan Modification. When we get you the acceptable loan mod then you release the funds to us. You are responsible for all $3.13 per day interest for the money set aside for your personal “Holding Trust” account.
Then we have another service, which will get you a full Principle Reduction, immediately. We do not charge you for this service, we are pay on the “Back End”, that is unique to our company. We are the only company in the USA, which does not charge, you get immediately Principle Reduction and you will become the Manager of the Asset Protection Trust, which is the result of this product’s work.
We also conduct the “Real Full Forensic Audits”, we have not found an Loan Document yet without Mortgage Origination Errors, RESPA, TILA, GFE and Promissory Note Errors, or many of them. We even got one lady, FREE and CLEAR, the errors were so bad but this is RARE. Please we can help anyone but you must be willing to do your part. We are in Phoenix, AZ but we help anyone in any state.
Let us give you a FREE Consultation, then we will help you find the best solution, for your needs. We are Saving one American Dream At a Time. Help Us Help You. Act now!
I’m 78, my husband 80. Fallen victim to financial elder abuse, having just enough money left to meet our daily needs and a handful of obligations. Are now behind with the mortgage on our home we own since 06/1973. Have never been defaulting on any financial debts before september 2009 as a result of this fiancial abuse. Thought NACA would be the best way to seek help. Are we deluding ourselves? Please HELP. We’re drowning fast!
Please disregard prior posting. Wass undeer the impression I was seeking help from yet another rescue site. Have no previous experience with NACA. Turned to this organisation because of a friend’s positive feedback who got their loan modified and payments cut in half! All with the help of NACA!
Dear giok and tjwan sie,
If you need assistance, please email me your naca id number. We will be glad to try to assist you.