“This went on for months,” she said. “I would return their calls saying I was undergoing a mod. They would say they didn’t know anything about it and to call their loss mitigation department. I would call loss mitigation and they would say that yes, my records showed I was under the three-month period and to ignore the calls.”
In August, Attalla had her baby — via C-section — and after five days in the hospital returned home to a very troubling letter.
“I came back from having my son to an envelope saying, ‘We are going to assess your home for sale,’” she said. “You can imagine, after surgery, a new baby and hormones … I went nuts.”
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You just have to find the right person for your loan modification. Not all specialists treat clients the same way. Give it a try again!