Representatives will knock on doors of borrowers who are at least 31 days delinquent and either haven’t responded to calls or letters or have applied for loan modifications but need to provide additional documentation.
Staffers will also help homeowners who’ve gotten “trial” modifications file paperwork for permanent help.
Freddie Mac’s ambitious, aggressive effort could do a lot of good – particularly given the frustrations that many homeowners face navigating the current loan-modification system.
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