Comments on: Litton Loan Services Nightmare

By: wendy

wendy — Fri, 02 Jul 2010 17:26:28 +0000

Ive read all these horror stories, i live in Nevada, i got a Loan Mod on my litton loan, only the 1st, i made my 3 trial payments as agreed, in Sep, Oct, Nov 2009, then Dec 09 i received a overnighted fedex final approval packet that they wanted me to sign and return within 7 days, they even enclosed a pre paid fedex envelope, and all i had to do was sign and drop it off to my nearest fedex, so i have had no problems with Litton loans so far. i am sorry to hear you guys have had so many issues with the company. There is only one thing i am ticked off with litton for is they said my 2nd mortgage was not eligble for a loan mod till the 1st was all said and done and once it was all said and done, i called back they said because i am current on the 2nd they wont even consider it, so i would have to purposely go behind at least 3 months for them to even entertain that idea. I have aproached litton and asked to look at their REO (real estate owned) list because we want to move to a bigger house as our family is growing, so they are prepared to re-do our loan based on them taking our existing house and us moving into a new house and re-structure the loan. SO we are in the process of looking at their list of REO homes. Going back to our loan mod, when it was aproved and all said and done, litton did give us the option to pay the shortage on our escrow account which was only about $350 or we had the option to add it into our new loan mod. And when i logged on line everything seemed correct all the figures etc that they told us. Hope this info helps.

By: SF

SF — Fri, 28 May 2010 22:51:47 +0000

I’ve been on the “90″trial sind June of 09. I made the June, July& August payment and called in September of 09 and they informed me It was still being proscessed and to continue making payments. I did. In October I called again & was told they needed tax returns, which I sent next day postal service and confirmed they got them they said they did. Ive continued to make payments and in April I called to make a payment & inquired about the MOD she said let me take a look and said they had everything and its being processed. Well today I call to make the payment (now its automated)press 1 if your an attorney 2 if your something else & 3 if your a client. I keyed in my ACCT# then verified the last 4 digits of SS and the system says they don’t match! So after 3 tries and failures it rings and I get a humam. She says the total due is 2 times as much as the MOD agreement! I asked do you have the right ACCT. She said yes. And that my MOD is no longer valid as I failed to submit paperwork that was supposedly requested more than 30 days ago !(BOLOGNA) So I said Im making the Agreed MOD payment, and Im calling the Attorney General in MASSACHUSETTS and hung up with her. Then this afternoon I get the mail and there a 2 seperate letters from Litton one stating that because I failed to submit paperwork I no longer qualify for HAMP. The other stated that there ARE OPTIONS ie; deed in liue of foreclosure, or foreclosure or possibly a NON HAMP agreement. WHAT A GREAT COMPANY nothing but a run around, BAD FAITH, and GREEDY. WHAT A NIGHTMARE!

By: Scott Thayer

Scott Thayer — Tue, 04 May 2010 04:06:51 +0000

First Franklin Loan Services,
I asked for loan modification back in Dec 2008 trying to be proactive after we received our first loan increase on a hybrid loan. Notice of Default was filed 09-02-2010 our loan has been in review since this date on April 06,2010 I was told loan still was in loss mitigation on 15th of April loan declined do to missing paperwork. Now they want to modify in house so they say we our now 4 days from a foreclosure sale they said there has been a stay placed with trustee because of their business practice it’s hard to believe my gut feeling is it will go to auction which is unfair and illegal in my eyes. Please google first franklin and see the results reported to the BBB it’s scary.

thanks you for your concern,
Scott Thayer
Mikki Thayer
435-229-2586

By: REPORT LITTON NOW

REPORT LITTON NOW — Sat, 01 May 2010 16:48:53 +0000

Send letters to everyone in authority, including the SEC and Dept of Justice and file lawsuits if you can, and go public – DO IT NOW!! For those who do not know, LITTON LOAN SERVICING IS PART OF GOLDMAN SACHS, who is now being SUED and investigated for CRIMINAL ACTIVITY.

This is the time to give them a dose of their own medicine. THIS IS OUR CHANCE – LET’S TAKE THEM DOWN!!

By: Kerry Cauthen

Kerry Cauthen — Wed, 17 Mar 2010 04:16:57 +0000

This company is full of S@#T!!!!!
They offered me a loan modification back in July 2009, said it would be for 3 months, it is now March 2010 and I just got word that they denied me because I have a seperate mailing address. Now they say I am behind 5 months on my payments and for some reason I have a negative escrow account. They want me to make 2 payments before they will make arrangments with me which will increase my payment. I told them “Do you really think someone in need of a modification can afford to pay you 2 months and raise the payment when they couldnt afford to pay it and that why a modification was requested… I have no idea what to do from here. i am disputing it… I am going to lose my house to this JOKE of a company. Can anyone help!!!

By: Maureen Daniels

Maureen Daniels — Wed, 17 Mar 2010 02:14:30 +0000

Litton has ruined me also. In February of 2007 I received a call at work from a rep. of this company. I had no idea who they were, my servicing company was AMC. He had explained that my loan was taken over by them 2 months prior and that they were in receipt of my payments that were made out to AMC; and was it ok for them to cash them. Of course I had to call AMC first, it had indeed been sold to Litton. I never received a letter informing of this, neither did I receive a welcoming letter from Litton. I called Litton back, informed them to fax me proof of who they are. I waited a week, called the bank to confirm they were payed to Litton, it was legit. One month went by and still no welcome letter, nothing. I knew my mortgage payment was due, I still have the info. they faxed to me, so I called and actually spoke to rep whom took my payment over the phone. About 2 weeks later I received the letter with 2 photocopies of payment coupons. This was really strange I thought. So I called to inquire whether or not I would receive a coupon book or statements, they will be mailed out just use your temporary ones. I made more photocopies. Ok.. so March I phone in the payment, April I mail in one check for April and May to be ahead. In May I check my bank statement, the check is never cashed. I call, no reply cannot get a hold of anyone. I’m so worried so in June I mail in a payment for June. July 1st comes, my father calls me at work and says he has been served papers at his house for me, that the Mortgage company has filed for foreclosure. He drives the papers to me at work, I am furious now. I call the number, I actually got to speak to some BITCH, who informs me not to worry! I asked her about my payments and why they were never cashed, she proceeds to tell me that they never received my payments and that I should call my bank and put a stop payment on the checks. I replied that I will do that and I will also have a bank check to send to them. She tells me not to do that, that she will call me back with all of the information that I need, do not send us any payment. Her call back to me was to inform that, they will go ahead with the foreclosure proceedings and that if I want to reinstate my loan I will have to pay the 3 months again plus their attorneys fees. I told her to go *@#! herself, she will be hearing from my attorney.
I retained an attorney that afternoon, he had been in touch with the same woman, they worked it out, she faxed the papers in about 1 week for me to sign. That day, I received in the mail, my checks returned to me from Litton. Yes the ones that were missing, they were sitting on someones desk I guess. There was a letter included that they were being returned due to insufficient funds in my account. That is because under the advise of this woman I had stopped payment on them, because there whereabouts were unkown, they weren’t insufficient, payment was stopped. My attorney was pissed! Litton actually mailed a letter that went to my attorney by mistake, instead of to their attorney, it basically was a letter to admit that they were wrong and it was all there mistake. However, this is 3 years later! They had forced insurance on me, they didn’t pay the taxes, I have paid them, now what? Did I put good money into bad? I am so fed up with going back and forth with these people. They now want 70,000 or my house. In this time I had the property under a contract of sale and this would have satisfied them, however they would not cooperate and forward a pay-off statement, the buyer walked away. I could not even refinance! I have never been late with my payments, nor have I ever had any problems with prior servicing companies; until my loan was transferred to Litton. I have been so sick in the past 3 years, with illness after illness, I went from 140 lbs to 108 lbs. I don’t know how much more I can take. My attorney is meeting with the judge again, and will advise him that they can have the deed in lieu of a defiency. How can this company keep intruding in our lives and turning all that we worked for upside down and take it right out from underneath us. I suppose the only thing left to do is to file a suit in the US District Court. Hopefully with our efforts we can put a stop to this. I would like my credit restored, my dignity, my hope and my life back to the way it was, before Litton took it all away.

By: Michele Shively

Michele Shively — Wed, 17 Feb 2010 18:29:59 +0000

Litton loan is charging me for 15 late fees, when a year only has 12 months. I have two separate escrow breakdowns docuements from them, that show ‘ different figures’. I wonder why!!!!! I have read and read from different states the complaints to our government agencies about this company, but I am YET to see them doing anything about this. I have been referred to James Daniel customer service mgr, no response. I have been referred to: customer service, The Cart dept ( Customer service Research Team), the escrow dept and the loan repayment dept, oddly they ALL have the same phone number and each person ( five of them) act all the same.. no one has answers as to how this has happend, and each refers to me another. I can HEAR the pain the customer service reps are feeling, they know they are LYING! They are stealing money from what is to be applied to towards principal and interest and even my tax form was incorrect, my records show $800 paid to late fees close to it, but they say I paid $400, its BULL! Hello anyone that cares in our govt, please do something about this company. People will lose their homes over this, human beings…as you do NOTHING.
sounding off, and livid.
Michele

By: GKB

GKB — Sun, 07 Feb 2010 15:06:04 +0000

I learned that the realtor that handled the transaction
where I purchased my home has been federally indicted on charges of mortgage fraud and falsifying documents among other things. I learned further that the title company that handled the closing is closed, because of fraud, and it was partially owned by the brokerage that did the loan.

Even more, I recently learned that close associates of the
realtor have already pled guilty to fraud charges.

Because of this, I sent a QWR letter to Litton the servicer and to US Bank the investor. I found a lead-based paint advisory in the documents that was not signed by me, two loan apps that were not filled out by me, a TILA statement that appears to feature a forgery of my signature among other things.

Interestingly, US Bank never responded to the QWR letter.

I was intimidated into signing, and was not told that my payments would be close to 300.00 more than I was initially verbally told, they told me I could always refinance.

Also I found nothing in the paperwork showing Litton has any ownership or right to collect payments.

They even had the nerve to make a “management decision” to prevent me from viewing my information online, so said a CSR of theirs.

In short, it is a predatory and fraudulent loan that Litton refuses to correct and may not even have any right to, despite receiving over a billion dollars in TARP funds and
500k in HAMP money to correct or remove such mortgages from their books.

If you know any attorneys that will work on a contingency, please send them my way. I have also reported this issue to the authorities.

Let’s see Litton explain themselves to the enforcement arms of the FTC, state attorney general and HUD among others.

By: Moe Bedard

Moe Bedard — Mon, 18 Jan 2010 14:43:08 +0000

All you can do is get back on the hamster wheel and start over. They lie and cheat in order to get you just to give up. This is a game of patience and tenacity. The one with the most of each will win.

By: Jeff Baumgartner

Jeff Baumgartner — Sat, 16 Jan 2010 21:32:46 +0000

I paid all my trial payments When I paid my last payment they told me that I didn’t sigh my t-4506 and now they are making me start all over again with my 3 trial payments and kept my money from the first trial payments. What can I do???