Submitted by Homeowner & NACA Client, Vanessa Williams:
I purchased my home in 2000 through NACA. I still reside in that home with a interest rate of 7.125. Through a friend I learned that the Save the Dream Tour was coming to Charlotte, N. C. Dec. 3 – Dec.7.
On Thursday evening I learned that another friend had gone and got her interest rate reduced from 5.5% to 2%. Oh my God, I was really excited! I stayed up until 4 a.m. Friday morning getting all my paperwork together.
I set my alarm for 5:45, got up, and was at The Merchandise Mart at 6:45. I stood in line ( 30 something degree weather) freezing!
I went through all the steps. I was directed to the counselor. The counselor said my ID # looked strange, so she called for help. The help that came exclaimed, “oh, you already bought your house through Naca, you get VIP treatment”. So he escorted me across the room.
At this time I was feeling like a VIP!
He asked me to sit and I would be the next person in line to see my new counselor. My turn comes, I sit, the counselor is rudely talking to one of her friends. I start filling out my financial report, she stops talking to say there’s no need for me to fill out the report and continues talking.
After about 10 min. of talking she turns to me ask my name, enters it in the computer and says, “there’s nothing we can do for you. You’re already a NACA member.
We didn’t think any of you would come. I ask, “why would I not come when I have 7.125 interest rate and I hear you’re offering as low as 2%. She told me maybe I could get in the HAMP program. I left there mad as —-! I stayed up until 4, got up at 5:45, stood in line and froze my butt off. All for nothing.
When I got home I called 4 news stations and told them it needs to be reported that if you purchased your home through NACA you a disqualified from the restructuring so others won’t waste their time. The least NACA could do is to make this public announcement when they come to any city.
I wish someone would please explain the reason to me, because I can make no sense of it no matter how hard I try. You know the saying “take care of your own first”. NACA is throwing their own to the wolves once the papers are signed.
All NACA is concerned about is adding new names to their roster.
In 2004 my salary was cut in half. I thought I could get some help because of the $50.00 set aside for homeowners in trouble. I received no help.
Mr. Bedard, it needs to be made public prior to coming to any city that past NACA client are disqualified from restructuring. Also, Mr.Bedard, NACA needs to explain the reason behind this craziness. I’m sure the banks wouldn’t have a problem if NACA approved it (or do the banks only want new customers also). I spoke with a couple of NACA representatives on my way out and they had no clue as to why. Mr. Bedard would you please try and find out for me and others. It should be illegal.
Please contact me Vanessa Jackson – (REMOVED FOR HER SAFETY). with any information. Thanks,
Oh, by the way, I was there until right at 12 – 5 hours wasted time.








The great American Shell Game is alive and well at NACA, please Arizonan’s, we at Stay After Short Sale, do not play this Shell Game. The only good Toxic Loan is a Died Toxic Loan. If you can’t afford it, get rid of it. If it is up side down, sell short if you can and purchase it again at current market value. Get the story, educate yourself, get rid of the loan, get your financials in line, get qualified for another loan, be able to afford your home mortgage loan. It is very simple, you have be a VICTIM and to correct it, you have to walk away from the LOAN. We can arrange for you to stay in the real estate but that Toxic Loan must be killed. Don’t let lenders continue to keep you in a Loan you should never have gotten and will eventually drive you into Bankruptcy. Get Rid of the Loan, Immediately.
Vanessa Jackson; since you when to the purchase program NACA has another department call MAP(you can get information about at your local office), this is where you will be getting help if your financial situation has change and the mortgage has became unaffordable.
Our SAVE THE DREAM TOUR is not for members from the PURCHASE program.