With their mortgage consuming about half of their monthly income and the bank threatening to foreclose, Jason and Jennifer Sonterre looked like perfect candidates for the federal government’s Home Affordable Modification Program, which was supposed to help up to 4 million Americans hold onto their homes.
But like thousands of families who applied for the mortgage assistance, the Sonterres have spent the past 10 months filling out paperwork and waiting for a straight answer from their bank.
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