Beth Shores is in for the fight of her life. She is battling cancer and desperately trying to hold on to her sense of humor. “I can’t say that I’m really, totally upset about the lack of hair because it’s really nice not to have to mess with hair,” Shores laughed. Shores is trying to stay positive but she’s got her hands full fighting cancer and now her mother’s mortgage servicing company. Shores fears they could lose the family home.

“To have the possibility that you could be booted out of your home because somebody screwed up on paperwork…” Shores said.

Shores says the trouble started last year. The company that manages their mortgage account sent a notice stating her mother was delinquent on her property taxes. But Shores’ mother, Helen Jordan had deferred her Dallas County property taxes, as Texas law allows for people over the age of 65. And she had written proof. But the mortgage servicer went ahead and paid the back taxes of $14,348.82 and demanded repayment.

“There is no dealing with this company,” said shores. “I faxed. I called. I certified lettered. I did everything to everybody, including the tax office that this was deferred…including the original deferral affidavit and it was totally ignored.”

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