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If you are a homeowner and need to contact Moe or ask him a question about loan modifications, please go to the LoanSafe.org Forum. He can help you over there for free or one of the 16,000 other homeowners will offer you a helping hand. 
If you are in the media and want to ask Moe some questions or to conduct and interview, please feel free to email him at Moe (at) LoanSafe.org.
To contact the law firms or lawyers on this blog, please just call the numbers displayed on the home page here and visit their websites for more information.
Thanks!!
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Moe,
I appreciate guys like you who are going to bat for people likeme stuck in pay option arm loans. Thank you for the tips offered through your website. I find them to be very helpful.
Thanks,
Sue Nenadov
You’re welcome Sue!
An informed consumer is an educated consumer. Kudos to you for taking the time to “learn” how to fight these banks.
I am writing you on behalf of an Escondido, California woman who presently has a variable rate first loan with Countrywide, and a second with Key Bank.
She has successfully avoided foreclosure, but has filed a chapter 7 BK, now discharged. Prior to the dismissal, her BK attorney had issued her a statement, allowing her mortgage lender(s) to enter into discussions with her on doing an internal refi.
She is paying negative interest, and is very concerned that she will lose control, unless she obtains a low interest fixed rate loan, which she feels her income may qualify her for.
Can you or another of your colleagues, whom you may recommend, help her renegotiate with Countrywide? We know the gov’t is urging lenders to assist borrowers keep their homes, and some lenders, we hear, are even reducing principals, so this is obviously a good time to at least try to reason with lenders. Please advise.
Thank you
Michael King
Email: mw_king@hotmail.com
(760) 533-1885 Cell
Thank you, guys, you are doing a really great job, educating people and giving us all this information, so so helpful, we will continue staying with you and God Bless You!
would like someone to contact me 760-470-6664 cell or home no is 760-433-3654
I am always reading about the large amount of homes that are being lost here in the US and differant Groups who are working to help people save their homes.I run a cellphone recycling business and I help Groups recycle cellphones to raise funds.I wanted to see if there are any Groups here in the US who are looking for ways to raise funds to run their programs.I would like to help.If you are a Group that helps people save their homes and would like to do a cellphone recycle drive to raise funds for your program please feel free to get in contact with me.I would be glad to help.
Hello,
I would like to get some help with my loan modification efforts with Countrywide I have a 9.8% rate with a $4,000.00 a month payment in Ontario, California
HELP!!!!!!!!!
ITHANK YOU TREVOR MERCHANT
Moe,
Two questions please:
1. How can I find out if a loan modification specialist is legit? My daughter has gotten an unsolicited email from one that would charge $ 3500. up front, but only offered a $ 1000 refund if they couldn’t get the mod. Sounds fishy to me.
2. If the home is worth less than loan amounts, but both first and second are current, what are the odds of getting a loan mod to reduce the interest rate?
Thanks,
jd
Moe,
I just read your May 1, 2008 article on Bank of America and it have me a ray of hope. I would greatly appreciate if you would tell me where to start to get the help I need.
I have a loan which was transferred to Countrywide as the servicer. I am a 67 year old man with diabetes and I just underwent open heart surgery and I am suffering from a long term infection in my blood. My loan recently went to foreclosure, though I have not gotten the papers yet. I have been trying to get Countrywide to help by giving me a forbearance, but they have been very difficult to deal with and they are insisting that they will foreclose on my home and there is nothing they can do about it.
Will it help if I try to contact Bank of America directly? If they have already started all of these new programs, how can I get into one of them so I can save my home? Who should I write to who may be able to help me?
I thank you so much for any help you could give.
Jeff Reisner
Moe,
Good article! Many of these loans were made and “frozen” based on AVM’s and NOT on “appraisals”. Hmmm, I didn’t see anything about AVM’s in the FDIC statututes.
SLB
I am trying to help someone with a loan modification with Chase Mortgage. However because the borrower is not delinquent yet with her mortgage payments, Chase won’t even consider a loan modification. I tried explaining that she will be delinquent soon on her payments and wanted to do a loan modification before her credit is adversely affected. He said to re-finance, but she has negative equity and won’t be able to. How do I get them to work with me to do a loan mod before she’s delinquent? Isn’t this counter-productive for everyone involved? Please help….
I have the exact same problem. I felt like you were writing from my head! Some say you won’t get them to listen until you begin to make late payments. I hope that does not happen. This is my first time to this site. I guess I’ll keep checking back to see if there is a solution to our problem. Good Luck!
I came across this forum while surfing the net for solutions to my problems concerning the bad dealings, and practices with Americas Servicing Company (ASC). I’m getting nowhere fast, and could be in forclosure shortly. Are there any others here that are going through the same as I?
ASC, Wells Fargo, and EMC all seem to be in this together, and also seem to be more interested in getting your home back, than helping you to keep it. Why is that? Are there any class action lawsuits in the making? Is there a way to “Force” these crooks to comply to my request which is a reasonable one? Where is their weakest link?
I’ve read hundreds of horror stories about these financial clowns, and regretfully must admit, I’m one of the many who are about to lose their home. I will leave my cell number, and email address so you can reply directly to me with answers to the above. Thanks.
Contact: Jeff Taylor / San Clemente, CA / 949-395-7376 / classicdad@cox.net
I’m a little confused about all these mortgage modification programs. I have Indymac as my mortgage company, they wouldn’t discuss any payment reduction options with me. I have been in my home for 2 1/2 years, have never paid a day late, but they don’t care. And people need to realize this isn’t the homeowners fault. Yeah there were quite a few people who got in over their heads and have foreclosed. Which in turn mdae my homes value drop over $200,000 in value in less than 6 months. My ARM comes due in about a year, so unless I can come up with the difference I’m upside down, I’ll have to leave. But all these people who sit there and complain that…their tax dollars shouldn’t help other people in our country. Your wrong, now is not the time to act like selfish brats. We didn’t cause this mess, we’re looking for way to keep our homes and NOT make things worse.
Why does it seems as if everyone is trying to blame the demise of the housing market on the underclass people? Lets face it most underclass/middle class people will prefer to keep their homes. I don’t see no one pointing a finger at those individuals who purchase homes only to flip them when the market is doing well. Oops, sorry they got caught with their hands in the cookie jar an now must foreclose on the homes. Thats just how the system works. However, it is these individuals that are getting first priority on the loan modifications while the middle man who wishes to keep his home is offered no assistance at all. Now you explain to me how fair is that?
Me and my family are one of those middle class families who wishes to keep our home but have not received any assistance from the bank. We were always current on our mortgage up until my wife had to have major surgery which put her out of work for 8 weeks back in April and then in August I lost my job. The bank has been informed of our situation but has offered no means of assistance for us. All we’re asking for is to modify the loan to the point so that we can afford to make the payments through this transition.
sincitykim – FDIC is handling the workouts for Indymac. You might talk to someone there, they’ve reported helping over 1,500 homeowners in the first month of the workout.
jmitchell39 – if you have a FHA loan, or other government loan, you can call HUD to get assistance with the medical issues. Once you’re about 4 months late they will work out an agreement whereby you can put the delinquent payments on the end of the loan. The only condition is that you provide documentation that you can afford the payment.
You can look at where the foreclosures have occurred to understand the majority of the problem with the real estate debacle. In those areas of the country that didn’t have highly appreciating values over the past 5 years you aren’t seeing the types of Mortgage Products that seem to be at the root of the problem here. In California, Florida, Nevada, Arizona you saw as much as a 30% increase in value by holding real estate for 6 – 12 months. How they appraised for that much is the big question here? Since an appraisal is based on what a home sold for in the past 6 months, I can’t see how it is even possible to get a 30% increase in value in just a few months, but it did happen. From everything I’ve read the FBI doesn’t have enough employees allocated to this “meltdown” (only 100) to do the job effectively, most of the agents are assigned to Homeland Security, so it will be years before we see the total picture. But, the Pay Option ARMS grew out of a need for “affordable” housing in areas that were “expected” to continue to rise in value, making the average borrower priced out of the market. Although the intent was good, it wasn’t reasonable. Affordable Housing means there should have been houses built in a price range that fit the borrowers needs, not build a mortgage to lower the payments, never accumulating equity, always negative.
There is a lot of finger pointing going on right now, but there is much blame to go around.
1. The borrower should have known they couldn’t afford the payment.
2. The Loan Officer should have explained the documentation better.
3. The Title Company had the opportunity to provide a 3rd party explanation to the borrower, but obviously it failed here also.
4. The Underwriter should have asked more questions, or the product just shouldn’t have been created.
5. Our lawmakers ignored the signs that this could be a potential problem. In FACT you can verify through CSPAN testimony in which they strongly stated there WAS NO PROBLEM with Fannie Mae and Freddie Mac.
6. The paper was then packaged into such complex securities that the servicers and lenders couldn’t find the “powers that be” that would work with the borrower to modify the mortgage. Plus, they downplayed the issues to such an extent that they refused to do a workout with the borrower when it could have made a difference.
7. Government passing a law that starts with the Lenders to stop foreclosures from occurring at the borrower level. I don’t believe this was the appropriate solution, I believe they should have put that money into refinancing mortgages into a special workout pool, with a balloon requiring the loan to be refinanced or the home sold in 5 years. I would be totally surprised if our $700 billion bailout will produce the desired results.
MOE, DO YOU KNOW WHEN THE GENERAL PUPLIC WILL RECIEVE LETTERS OF INTENT TO SUE FEDERAL MOD LOANS, IM IN OREGON AND WAS SCAMED OF 2600.00 DOLLARS. WILL THEY CONTACT ME OR DO YOU HAVE A NUMBER I CAN CALL, HURTING IN OREGON.
A B of A home retention rep. authorized me to make partial payment. I called to request some type of documentation of this authorization and was denied. I spoke with several reps., supervisors, etc. and all refused to fax or email my request. Are they obligated to grant my request?
Moe,
Im behind on my mortgage 2 months and citimortgage is willing to help,(they have been awesome and doing a great job in working with me )
me with the loan mod .but my job has closed down and now Im out of a job,
I paid the first four months no problem and now it is a little harder, should I
tell them I lost my job? I dont want to lose my house. or them to try and short sell my house. any advice is appreciated.
I am doing a short sale for your customer Johnny Nunez loan # 0012280404, I have an offer but I need from you the workout packet (4 pages) by our cusomer fill it out please.
Thanks
Haydee Brito cell (813) 504-7043
I wanted to throw out the idea to everyone losing their homes or in the business that it is very difficult to negotiate a mortgage with a lender on your own and services are needed of a foreclosure consultant. However, there are too many attorneys and companies asking for money upfront to help these people out and not perfoming as promised. This leads to borrowers contacting their lenders on their own, providing them with the financials and praying to god that it works. I own a company(infinity wealth services) that does not ask for one penny until the lender sends the borrower their new loan terms. If you think you might need some help dealing with your bank or you are a professional looking to send your client to someone who you know wont scam them. Refer them to my company. Thanks….
over three weeks more than twice daily I’m trying to reach Holly, Elsa , Jennifer or Bryan Rosenberg at these phone numbers without vail 443 604 9659 – 888 796 0188 – 888 332 0188 – THIS NUMBER IS OUT OF ORDER 760 752 9917 to find out the status of my modification that was submitted in May 09 I was given a case number 0064359 dont know if this nunber is genunin or not based on the feed back I’m getting tells me something is fraudulently wrong with your company before reciving my $3,000.00 a live person snawer the phone now only recording I’m leaving messages no none return my call , I’ll wait until August 19 09 for someone to return my call then will I seek some advice from the Attornry General and my personal Lawyer from prepaid legal, please contac me via e mail or telephone at
Sylvia,
What company are your referring to? I am a blogger and this is my blog, LoanWorkout.org. Maybe I can help you find the right company.
Hello Moe: I am starting a company that will provide florida supreme court certified circuit civil mediators to those parties in foreclosure in an attempt to settle the matter without further litigation. Do you have any ideas on what sites would be the best ones for marketing purposes? Thank you.
I have tried several times to work with Chase on loan modification and each time I be unsuccessful . I have tried with B of A and lost my 350.00. also you refered me to Quicken and lost my 450.00 foor a loan modification. Do you people want me to lose my home and if the president gave you stimulus money too help why haven’t you. What do I need to do to get help from Chase since you hold the loan
Did you receive my comment about what Chase is doing to help home owners with loan modification annd was referred by Chase to Quicken Loans and 450.00 to process the loan and was turned down and back in the same situation. Can you give me any suggesstion.