Comments on: Loss Mitigation Phone Numbers

By: richard

richard — Wed, 10 Feb 2010 20:01:25 +0000

my wife and i are trying to get a modifacation loan with FIRST FRANKLIN OF PENNSAYVANIA, we hav filled out all the paper work and they keep saying they dont have it or can not find, we have even made paymentsa month or two late, now they have sent us we are three months late and they want three months payment or they will start forecloseure process. how can they do this if they havent loked into my loan modifacation paper work.od you have any suggestions should i get a lawyer? thanks richard

By: Sandra Bennett

Sandra Bennett — Tue, 19 Jan 2010 22:33:00 +0000

Hello,
I would like to get some help with my loan modification efforts with GMAC I recently got a 5% rate because I refinance and buy down the rate, last year April 2009. With a $2,129.00 a month mortgage payment in Brooklyn, NY
GMAC gave me the modification for 6 months, which will expire next month (February, 2010) Now GMAC send me a letter saying I am 2 months behind since I am in GMAC modification trail period, I am already receiving foreclosure threats, stating that I could loose my home or short sale, if I don’t contacted them and corrected my status by the end of this month. I have been trying several times a day to get through on the 800# with no luck. I am constantly on hold for extreamly long period. For the 2nd time, I sent a package to GMAC Mitigation dept overnight with a hardship letter, my most recent pay stubs, copies of my utility and personal bills and information about my loan. If you have any suggestions of anything else that I can do or anyone else I should contact, that would be *greatly* appreciated. Thanks so much!!

By: Kristin

Kristin — Wed, 09 Dec 2009 02:45:02 +0000

I was wondering if the bank could be held accountable for “miscalculating” our taxes. We bought our home in 2007 and had an escrow account, this made our payment $1303 a month. In July of this year we got a letter stating that our current escrow payments weren’t enough to cover the costs and our new payment would be 1532 a month. Our taxes did not increase, I checked. How can this be legal. Our first payment was manageable, since the new payment we have fallen behind. I put in for a modification and after calling for 3 1/2 mths excessively was told oh yeah you have to be 3 months behind, sorry. We are now 2 mths behind and considering a short sale, but I would like to keep our home. Thanks Bank of America for ruining my first home buying experience.

By: hugo c

hugo c — Thu, 12 Nov 2009 18:49:46 +0000

my home is under my sisters name. we summited doc for a loan motification 3 months ago still waiting for a response. Now my sister need to file chapter 7 before end on year. ?? will the chapter 7 effect the loan motification. PLease advise asap.

By: hugo c

hugo c — Thu, 12 Nov 2009 18:45:03 +0000

my home is under my sisters name, we have summited docs for a loan motification with bofa however its taking more than 3 months and my sister needs to file chapter 7 before the end of the year. BY her filing chapter 7 will it effect our loan motifaiction. please advise asap.

By: Moe Bedard

Moe Bedard — Fri, 28 Aug 2009 23:23:49 +0000

Yes, try http://www.NACA.com and join http://www.LoanSafe.org for support. Good luck!

By: momrulz

momrulz — Fri, 28 Aug 2009 19:06:07 +0000

I too cannot get through to US Bank, I got a letter threatening to contact them or I will go into forclosure. I got through to loan mitation, by pressing random numbers until I got on hold to speak, after a wait of 15 min I spoke to a person who wanted 2200 dollars to set up repayment plan, when I wasn’t able to provide that on the spot she transferred me to the loan counseling line so I could enter my financial data, which tells you due to high volume of calls you can’t be helped and hangs up. I say this isn’t acceptable, but I am in no position to complain when I could lose my home.
Any suggestions? I am single mom, who is struggling after a good record of making my payments since 2004.

By: twilight milligan

twilight milligan — Fri, 28 Aug 2009 00:46:03 +0000

We also have our loan through US Bank. We are only 2 months behind, yet we are already receiving foreclosure threats, stating that we could loose our home if we haven’t contacted them and corrected our status by the end of this month. We have both been trying several times a day to get through on the 800# Loan Counseling line, with no luck. Every time it says due to heavy call volumes call can’t be serviced, and hangs up, with no option of holding. I have filed out the default “contact us” email box online, with no response. I filed a BBB complain last week. Today I sent a “random” package to the overnight department with a hardship letter and information about our loan. Tomorrow I am emailing letters to the President & CEO of US Bank Home Mortgage, the CEO of US Bancorp, and the CFO of US Bank. If you have any suggestions of anything else that I can do or anyone else I should contact, they would be *greatly* appreciated. Thanks so much!!

By: Isaac Lambert

Isaac Lambert — Sat, 22 Aug 2009 21:29:18 +0000

We have been trying to get a loss mitigation with US bank. We have used a forclosure specialist, sent the bank all the information they asked for severeal differnt times, even sent partial payments which the bank sent back. Our home now has a sale date, what do we do now? loan amount@ $67,000, monthy @ $500.

Thank You.

By: millie candelier

millie candelier — Tue, 28 Jul 2009 23:27:26 +0000

We have our mortgage with Taylor Bean &whitaker in Ocala Florida and they will not take the phone for their loss mitigation department. do you have any information for them that can be good for them
I will appreciate any help I can get.